Bunka Reviews 125

Only 4 of my items were delivered 2 were missing in due a refund of £48

Good service. Easy to order the product. Delivered promptly. Kept informed of the delivery process. Thank you

The staff were so lovely at the Beckenham branch I called and asked to enquiry about a Rosie Lea jellycat and they put one aside for me which was so lovely of them. Lovely place and I often frequent the Forest Hill store as well we need to use these little shops more often.

Really quick delivery good prices amazing all round !!

Great communication, lovely products and good value for money, would highly recommend

I love this shop . Every time I need a gift for a friend this is my go to place as I prefer to support independent businesses and the high street. On Sunday I purchased a beautiful candle that smells divine is vegan friendly and uses essential oils plus a birthday card and ended up buying my daughter a cute snoopy valentine hot water bottle. The staff always offer to wrap your gifts in tissue paper. I always pop in even if I’m not purchasing and am always happy to see Kelly who is a credit to the shop with her friendly attitude and good customer service. Keep it up Bunka

Swift delivery, beautifully packaged (secure, items protected and I happened to move the wrapping), clear information about order and Bunka, happy with price and quality of items ordered. Great!

Fast delivery

Genuine and very well packaged. Delivery great. Will order from again

Totally insulted!!!! Having visited the bank to withdraw my Christmas spending money I went on to Bunka to purchase some gifts. Served by an older blonde lady who informed me they don’t accept £50 notes, stating they receive too many fakes! She waved a fake note in my face and said she would rather not accept cash at all. I thought it was odd as a £50 note is money after all and wondered why she doesn’t have the requisite note checking equipment?!
Whilst finding some smaller notes she was happy to handle she informed me that nobody along the high street accepts £50’s (strange as a I spent one in the florist and one in Superdrug immediately after!) and she sarcastically wished me a ‘’Merry Christmas’. I thanked her only to be ignored and wished I’d not given her any business. She looked down her nose at me and made me feel like some sort of fraudster.
Small businesses rely on local custom, she would do well to be nicer to people. Not a nice lady.

Spoke to Kelli on the phone before ordering She was so helpful
Fast delivering
Many thanks

Bought a Jellycat from here which I couldn’t find anywhere else. Ordering was quick and easy. Order was delivered quickly with updates at every step of the way. Would definitely recommend and use again.

Fast delivery got timmy jelly cat ,brilliant
I was worried fake, but they are Originals.
Plus free posting, will buy from again. Thank you

The staff in Bunka are extremely helpful and friendly

Very prompt efficient delivery. Well packaged with care.
Unfortunately bag wasn't suitable and has been returned but no complaints on service.

Really lovely shopping experience, beautiful cards, excellent customer service!

Lovely team, customer service is exceptional and quick delivery!

Easybto order, quick delivery. Fab find!

Excellent service from Bunka! I bought a newly released Leola Bear Jellycat from Bunka. She was wrapped very well to protect her during shipping. I’m very happy with my purchase and the shopping experience with Bunka. I will recommend and will shop again. Thank you 😊

Perfect service! From ordering to delivery everything was perfect! Thankyou! Love my Leola bear