Bungie Reviews 95

I have been a loyal player of Destiny 2 since it released in 2017. I have bought every single dlc and season pass and on the 17th of Feb 2020 Bungie decided to ban my account for supposedly cheating. Well let me tell you something people that cheat in any online game are scum bags period. I have never cheated nor have I ever had any intentions of doing so. I have done some research on why Bungie assigns bans and have recently found out that you can get banned just for having a poor internet connection. Now I don't have a poor internet connection while my son is at school and his Grandmother is at work but when the whole family is home and connected to my internet connection it obviously slows it down. Well I downloaded a program that is supposed to limit the bandwidth usage for other devices on my network. I have never used the program before and when I did I got disconnected from the Destiny 2 servers like 4 times so I stopped the program that I was using and uninstalled it. I went back into Destiy 2 and played for about 5 minutes and got kicked to my desktop with a message stating that my account has been banned. SCUM! I have so much of my time and hard earned money in this game. Why would someone cheat with so much money spent? Why won't the people at Bungie respond to my appeal? Is Bungie even a real company now that Activision has left? Anyway I have started a Better Business Bureau complaint and I want to be completely refunded for my money and time put into this game or if they're going to make this ban stick I want physical proof that I did something wrong. Until then I will continue to harass Bungie and the dev's of Destiny 2.

Ordered the jade rabbit figurine in November for Christmas but it never arrived!
Now I am being ghosted by the terrible customer service team so I can't even get a refund. Shocking lack of follow up.

Purchased the Jade Rabbit figurine in early December. They said it would ship by the middle of December, it is now the END of January and no sign of the item. After receiving several follow up emails of them claiming to send it out at a further and then again further date I emailed them requesting a cancellation and informed them if they don’t follow up on the refund and cancellation I requested that I’d be filing with the Better Business Bureau to which they IMMEDIATELY replied saying they’ve shipped the item out... they day AFTER I sent my request for cancellation. DO NOT DO BUSINESS WITH THEM. I’ve got timed stamped emails to back up my claims. They’re too sketchy and will steal from you if you let them. *** This review is based solely on my poor experience; purely opinion ***

I love playing destiny 2 but they dont know how to run a freaking server clearly it goes down at least once a day or every other day like gtfu

So sick of the horrible grind they make players such as myself go through. I myself am a PvE player I don't like PvP and am really bad at it so my success rate in it is trash, that being said bungie decides they want to make it impossible for players like myself to be able to obtain crucible only weapons such as Recluse or mountaintop because they put the ranking system so absurd that you have to claw and scratch suffer through constant childish t bagging to possibly never even get what you are going for......... Whoever at bungie decided it was a great idea to make you loose progress when you loose matches deserves to be castrated.. How stupid are you people, why make things that work so well PvE IMPOSSIBLE to get unless you are a god PvP player. So pathetic and I really wish I never waisted the money on this game cause you guys always seem to find a way to screw things up.

a sham company, bought a t/shirt that cost with postage to the UK $36, when it arrived we got a card saying there was a £112.40p customs charge, when i enquired with customs and excise, they said that the product hadn't even been registered to be imported in to this country, DO NOT USE

I have two Xboxes in my house and we game share between the two, plying together at the same time. However, Bungie do not allow game sharing of DLC between two consoles in the same house. They don’t even allow sharing of the same DLC on the same console. Forcing customers to buy a product for each person that uses it on the same console is criminal.
No response from Bungie on the matter.
We were going to buy and play Destiny 2 and Anthem, but certainly won’t be now.

My son worked hard for a reward, ordered his t shirt which didn’t come, promised another one which didn’t arrive. Just refunded after 4 months saying the deadline had passed. I ordered it well before the deadline. One very upset little boy, disgraceful company with no morals. Lied about ordering a new t shirt and just kept my money and a small child hanging. Shame on you, nasty, lying, company. Do not put your trust in them. Disgraceful customer service.

ABSOLUTELY TRASH. I'd never buy anything that comes from bungie again. They only want money and care not about the people giving them this money. When you have people constantly complaining about you should probably listen. And they put almost no effort into their expansions it's just money money money to them.

My latest e-mail to them after months of waiting for a tee shirt order
Hello Bungie store me again, I still haven't received my order and now
my son has achieved yet another reward which says
Congratulations, Guardian. You have completed a Bungie Rewards
Triumph.
PLEASE TELL ME WHY I SHOULD SPEND ANYMORE MONEY WITH YOU WHEN YOU FAIL TO HONOR EXISTING ORDERS.
I now demand a full refund as you obviously have no intention of
sending out the goods purchased

Complete trash.... This company never answers any emails I send then directly or through their site. It doesn't even notify you it has been delivered or anything... Honestly in 2018 I would figure there would be halfway decent customer support.. it really is pathetic! Every other company at least give you the courtesy of acknowledging you.. I have waited a week and haven't heard a single thing.

Greedy company that has a horrible dlc system

4 stars due to the fact that Destiny 2 is keeping my mind off of losing a loved one to alzheimers. But -4 with their store. No way to contact literally anyone for help or to get information on an order whether its been processed or shipped. Work on your customer service skills with the store. And keep up the good work with D2.

Release Forsaken separately! Bungie SUCKS!! Obviously they could care less if they lose customers. My son was looking forward to D2: Forsaken expansion. Now he can't play it because unlike the previous 2 expansions, Bungie apparently does not want to release this one separately. Asshats!!

I give them only 4 stars because of competitive crucible. I'm not a very good player for pvp but I love the game.I hope bungie to do something whit players who abandon the game...because of this I lose a lot of points...or valor rank to be for player not for team.
Thank you and hope they resolve this.

Bought an expansion pass when I pre ordered the game thinking it would cover me for docs for the rest of the game in when in actual fact it covers you for 11 months then you need to spend £35 per dlc after that or £60 for the next annual pass
Also I have purchased 3 coppies already for 3 users on 3 ps4s will not be purchasing any more DLCs from bung ie and will not be buying any more destiny games either for the same price as the second annual pass I can buy another 1 or 2 games which don't use the scumbag tactic of misleading their customers

D2 dlc is overpriced at around £40 on xbox? The game is dead your just trying to get money now not trying to make your players enjoy your game

Order arrived after 2 weeks to UAE with the cheap delivery option. Very nice experience.

Bought something and items were missing. No response from the support after 4 days and numerous emails. Not buying here again.

Slow postage if outside US but great customer service and merchandise.