Bulldog Gear Reviews 

1,298
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 248 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and robust design of the products, finding them well-built and durable. Many also highlight exceptional customer service, noting quick resolutions and a professional, helpful approach. People frequently appreciate the smooth ordering process and efficient, speedy delivery. However, some customers noted significant delays in delivery and dispatch, with orders sometimes taking weeks. Others felt communication about delivery times and order status could improve, often receiving generic or slow responses. Additionally, some reviewers experienced issues with missing parts, faulty items, or manufacturing defects upon receiving products.

What people talk about most

Product

Customers had positive experiences with product quality, often describing items as sturdy, well-built, and... See more

Quality

People report positive experiences with quality, often describing products as perfect, sturdy, and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting smooth and timely... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many reporting positive... See more

Order

Consumers find order to be ambiguous, with some reporting easy ordering processes and fast delivery. However,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bulldog products are brilliant and their customer service is amazing. I had to take 1 star away as the instructions provided to construct the Nemesis Home gym were the most confusing instructions I ha... See more

Company replied

Rated 4 out of 5 stars

From order to completing set up of the equipment took an average of 8 weeks for several reasons, including missing items and some faulty items. The mark of a good team isn’t that processes are per... See more

Rated 4 out of 5 stars

Product great, delivery great! But the instructions, wow! They win a prize for the poorest printed, most badly written of anything i have ever experienced. If they got that bit right i would have giv... See more

Rated 4 out of 5 stars

Ordered an adjustable 2.0 bench which is excellent, very well built and designed. A small issue with a missing part from the delivery was quickly resolved by customer services. Overall a very good exp... See more



Company details

  1. Fitness Equipment Store
  2. Fitness and Nutrition Service
  3. Fitness Equipment Wholesaler
  4. Gym
  5. Personal Trainer
  6. Weightlifting Area

About Bulldog Gear

Written by the company

Premium Gym Kit

Here at Bulldog Gear we are experts in the design and manufacture of top quality Strength & Conditioning Gym Equipment. We cater for the whole spectrum of gym facilities, from large Commercial Gyms and Independents to PT Studios & Home Gym spaces large or small. From large commercial gym rigs to top quality home gym rigs, squat racks and pull up bars we have something to suit every space.



Built for the best

Well known for our top quality heavy duty designs our kit is suitable for everyone - from those just beginning their fitness journey right through to elite level athletes, military and commercial fitness facilities.

Over a decade of industry expertise

Based in Staffordshire, Midlands UK we've been leaders in the gym equipment field for over 10 years.
If you want to hear more about how we came to be (and meet our founders) take a listen to our podcast episode "Bulldog Gear Founders" - Hosted by Andrew Tracey (Fitness Editor at Men's Health)
LISTEN NOW

Find us on YouTube

You may have spotted our kit on a number of YouTube channels such as Team Richey, Matt Does Fitness, Men's Health UK and Lucy Lismore to name but a few! Take a look at what we've been up to on our YouTube - Featuring everything from Gym Hacks, product insights & buyers guides and of course our Vlog.
WATCH NOW

In need of some gym inspiration?

Perhaps you're planning your own gym/fitness business venture or looking to outfit your own garage, garden or home gym space - take a look at some of the awesome spaces we have fitted out recently.
HOME GYM SERIES
COMMERCIAL
Free shipping on all orders.

SHOP NOW

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(1,298)

247 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great range of quality made gym…

Great range of quality made gym equipment backed up by good order communication and delivery service, Hex 2 Dumbbells are brilliant and well worth the money, well made, well balanced and lots of weight options to suit every level of fitness and training needs.

18 February 2026
Rated 2 out of 5 stars

The plates were faulty and just didn’t…

The plates were faulty and just didn’t slide onto my barbell or storage holders. I had to send them a video so they could see the problem and agree to pay the return postage. I also got numerous AI generated responses to my emails before I got an actual person replying. I then asked for a different set of plates as a replacement but got sent the same ones. They are a bit better but not great but to be honest I couldn’t stomach trying to return them again. Real shame as I have other stuff from them which is great.

18 February 2026
Rated 5 out of 5 stars

Quality KB.Can't fault anything!

Bought 16KG & 24KG - Very solid competition kettlebell. The handle is smooth and comfortable for swings, cleans, and snatches. The bell feels well balanced and stable on the floor. The coating is durable and the size consistency makes technique training easier. Great value for the price. Would definitely recommend.

18 February 2026
Rated 4 out of 5 stars

Super solid kettlebell.

The product itself is fantastic. A very solid kettlebell that works in all conditions. I would say for certain exercises like bicep curls etc, a larger handle kettle works better. However, for just about everything else it works a dream.

4 February 2026
Rated 5 out of 5 stars

Great !

Great coms throughout the purchase and delivery . Never used Bulldog gear before but think they might be my goto gym company now. Product arrived on time and packed well . Open the product great piece of kit will worth the money

12 February 2026
Rated 5 out of 5 stars

This is a high quality competition…

This is a high quality competition kettlebell at a very reasonable price. I've used it daily since it's arrival. It's well balanced and allows comfortable hand insertion with snatches and cleans. I'll definitely buy more as I need them.

10 February 2026
Rated 5 out of 5 stars

I'm extremely pleased with my purchase…

I'm extremely pleased with my purchase from Bulldog Gear. I was searching online for quality gym equipment and I found myself in a maze of mixed reviews and crazy prices. Bulldog was affordable and the quality is brilliant. I'll be purchasing again from the store, for sure!

6 February 2026
Rated 1 out of 5 stars

Very poor customer service.

Very poor customer service.
They lied to me saying my item had been dispatched when it hadn’t and I had to wait ages for my item to arrive.
When I complained they gave me a £10 off my next purchase voucher which is useless as I’ll never buy from this company again.

4 February 2026
Bulldog Gear logo

Reply from Bulldog Gear

Hi there,

Thank you for taking the time to review, both positive and
negative give us valuable feedback to allow us to improve our services.

From what I can see your order was placed on 19th January. Due to a temporary shipment delay, it was dispatched from our warehouse on 4th February which is slower than our standard dispatch, for that we apologise.

We’ve looked into why this was the case and have improved our dispatch tracking as a measure to prevent this happening again in future. According to the courier tracking information, delivery was completed on 6th February.

We appreciate this is frustrating, but it is the exception not the rule,
following your complaint, a £10 goodwill voucher was offered as a gesture at the time. We’re a small team and yes sometimes mistakes are made, it was never anyone's intention to provide incorrect information.

As a further improvement to customer comms we have implemented a new call handling switchboard to make it far easier for customers to contact the relevant department in the event of any issues/queries.

We appreciate you taking the time to share your feedback.

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