Bulk Buys Reviews 1,682

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 521 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that products arrive quickly and are well-packaged. Many people appreciate the high quality of the products and the competitive pricing, often finding deals that are hard to beat elsewhere. The ordering process is frequently described as easy and the overall service as excellent. However, some customers also noted issues with damaged packaging leading to lost contents, incomplete orders, or products that did not meet expectations, such as cleaning solutions being ineffective. A few other people also felt that their orders were not updated or that they experienced delays and difficulties with refunds after cancellations.

What people talk about most

Delivery service

Customers consistently report positive experiences with delivery services. Many reviewers praise the prompt... See more

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Order

Clients share positive opinions on order. Many customers praise the easy online ordering process and the... See more

Service

Users describe positive interactions with service. Many customers consistently praise the fast, professional,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the competitive and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website is easy to navigate and placing an order is very easy. Fast delivery time I also really appreciate their specials; when they have a sale, the prices are unbeatable, which is such a help.... See more

Company replied

Rated 5 out of 5 stars

Purchasing from website is very easy. Prices for the items cannot be purchased for that price and quality plus quantity anywhere that I can find. Postage cost was minimal, items packed carefully and d... See more

Company replied

Rated 5 out of 5 stars

Items ordered were as described on the website. Packed well & delivered promptly via StarTrack with tracking provided. Website ordering and checkout process was seamless. Loyalty bonus also applied to... See more

Company replied

Rated 5 out of 5 stars

Because we can get what we need for our lunch program and food parcels for much cheaper prices than normal retailers

Company replied


Company details

  1. Cleaning Products Supplier
  2. General Store
  3. Household Chemicals Supplier

Written by the company

Shop with Bulk Buys and enjoy bigger savings on Commercial Catering, Cleaning, and PPE products and equipment.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Good products

Good products, fast shipping, good prices

29 April 2026
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Reply from Bulk Buys

Hello John, thank you for your review! We're happy to hear you were pleased with our products, shipping, and prices :)

Rated 1 out of 5 stars

Placed an order in which 10 dispensers…

Placed an order in which 10 dispensers were missing. Enquired a week ago. Still no update. Worst ever service.

5 May 2026
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Reply from Bulk Buys

Hello Rabia, thank you for your feedback. We're sorry to hear there was an issue with your delivery, as this is not the usual experience we wish for our customers. As discussed when you initially contacted us, our customer care team has been looking into this further with the courier and the supplier. We have received further information regarding your missing items and have lodged an investigation with the courier on your behalf. Please keep an eye out for an update from our team, or if you have any questions regarding our update this morning, please let us know.

Rated 5 out of 5 stars

Great service

Great service

30 March 2026
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Reply from Bulk Buys

Hello Lauren, thank you for your review! We're pleased to hear you loved our service :)

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, good communication. Thankyou.

27 April 2026
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Reply from Bulk Buys

Hello David, thank you for your review! We're pleased to hear you were happy with our delivery and service :)

Rated 5 out of 5 stars

Great products and great price delivery…

Great products and great price delivery was better than last time ordered

1 May 2026
Unprompted review
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Reply from Bulk Buys

Hello Steve, thank you for your review! We're happy to hear you were pleased with our products and prices, and that the delivery improved :)

Rated 5 out of 5 stars

Good range and prompt delivery

Good range and prompt delivery

22 April 2026
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Reply from Bulk Buys

Hello Greg, thank you for your review! We're happy to hear you were pelased with our range of products and delivery :)

Rated 5 out of 5 stars

Repeat customer

Repeat customer. Always great service, fast delivery and great prices.

22 April 2026
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Reply from Bulk Buys

Hello David, thank you for your review! We're pleased to hear you love our service and prices :)

Rated 5 out of 5 stars

easy to order.

easy to order.. and the delivery was prompt..thank you very much..have a great day

22 April 2026
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Reply from Bulk Buys

Hello Veronica, thank you for your review! We're happy to hear you found the ordering process easy and that delivery was prompt :)

Rated 5 out of 5 stars

good products

good products, fast deliver, excellent services. Many thanks.

14 April 2026
Unprompted review
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Reply from Bulk Buys

Hello Yong, thank you for your review! We're glad to hear you loved our products and service :)

Rated 5 out of 5 stars

I've bought before

I've bought before , it was a great service. I'm in country N.S.W and got here with in a few days of making the order. So fast . I'll continue to buy .

16 April 2026
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Reply from Bulk Buys

Hello Sharon, thank you for your review! We're thrilled to hear you loved our service, and we look forward to seeing you again :)

Rated 5 out of 5 stars

Outstanding!

Ordering process is super simple, delivery from interstate took only 2 days. Communication is exceptional.

16 April 2026
Bulk Buys logo

Reply from Bulk Buys

Hello Melanie, thank you for your review! We're pleased to hear you found the ordering process easy and communication exceptional :)

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