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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, most reviewers were unhappy with their experience overall. Customers frequently mentioned serious issues with customer support, stating that agents are completely unhelpful, ignore inquiries, or handle disputes unfairly. Reviewers also reported deep frustration regarding missing refunds and lost licenses, noting they could never get their money back for faulty items. Many people warned others to stay away from the website due to these poor practices. Though some reviewers were happy with the platform, finding it extremely useful for discovering, buying, and selling digital resources. Some people also noted that the staff can be professional and hardworking, actively helping creators manage their digital products effectively.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with some consumers praising the diverse range of digital... See more

Website

Clients share ambiguous opinions on website, with some praising it as the best professional platform for... See more

Staff

Customers consistently note ambiguous experiences with staff, as some reviewers describe the team as very... See more

Refund

People report negative experiences with refund policies, stating that consumers cannot get their money back... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This Site allows Sellers to open up a dispute if they dont like your review. And the funny part about this is they can get ur license deleted. So basicly you payed ---> you make a product review ---->... See more

Rated 1 out of 5 stars

The reviews are bias and always stacked in the sellers favor. They allow sellers to give away free licenses to their friends to boost their ratings on a resource. They also allow sellers to revoke the... See more

Rated 1 out of 5 stars

Got banned for « leaked resources » I never leaked anything and they have no proof and don’t care about the truth, I can’t access my previously paid assets that’s so dumb Don’t trust this website... See more

Rated 1 out of 5 stars

Built by bit DOES NOT CARE about You. If you have any issues with a mod creator, Good Luck. You have nobody on your side at builtbybit to help you. I encourage anyone to file a formal complaint with... See more


Company details


Contact info

2.2

Poor

TrustScore 2 out of 5

74 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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2.2

All reviews

(74)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BuiltByBit will ruin your plugin business over something you have no control over.

I've been banned because my "friend" or partner refunded someone for doing a bad configuration job, on a PayPal account that I have no access to, on a ticket that I have been added after the order was made and paid, with proof provider, still ended up getting banned instead, both the staff and I are aware of the same events but seem to have different perspectives, I believe I shouldn't be the one to be punished for something I have no control over.

23 July 2024
Unprompted review
Rated 1 out of 5 stars

[80€ for nothing]

[80€ for nothing]

Hello,

I wanted to start making money online by selling my services and products on ''BuiltByBit.com'' so I decided to buy some things for my profile site so it looks cool for the customers!

A couple days after that, I had ''beef'' with the user and moderator ''zalbus'' and had arguments. moments after that I randomly got banned for ban evasion what doesnt make sence!

[I want my money back]

8 September 2024
Unprompted review
Rated 1 out of 5 stars

Bad Support

I cant recommend this plattform. The Support is absoulutely Terrible. They've banned me 3 Times for creating multiple accounts without telling me before even tho I told them via Tickets so often that I dont WANT OR NEED that one account that never gets banned. Now they also restricted the Account they do not ban. Terrible plattform. Can't recommend!

4 August 2024
Unprompted review
Rated 1 out of 5 stars

They removed my product which was not…

They removed my product which was not in violation of TOS, and then banned me for "Ban evasion". It is my first time using the platform, how could I have been banned. When I opened a support ticket, I have since been ignored. Same happened for my product.

19 July 2024
Unprompted review
Rated 2 out of 5 stars

Dreadful

Moderators that are out of touch, rude and an overall platform that shows no care for their community.

Nonsensical rules & policies as well as awful staff that ruin the experience

2 July 2024
Unprompted review
Rated 1 out of 5 stars

I don't recommend this platform

I don't recommend this platform, it's a ghost platform with non-serious people, I asked for an invoice for a product I ordered and even after 1 week I didn't receive anything, not even a response to my messages.

8 June 2024
Unprompted review
Rated 1 out of 5 stars

Bad customer service…

Had nothing but Horrible experiences here they let sellers change the description/terms after the sale and rip people off its sad if you leave a bad review the seller puts in a depute and will just have it removed so the cycle of people getting ripped off just continues i highly recommend not spending a dime on here the free content people post is better them the paid content lol

30 March 2024
Unprompted review
Rated 2 out of 5 stars

no buyer protection

If the seller decides to revoke the license of the product, you cannot defend yourself. In my case, the vendor revoked all my licenses for his product worth about $45 based on the fact that I wrote a negative review that the vendor didn't like. It would be good for BuildByBit to do more to protect buyers from these vendor practices and not allow licenses to be taken away for no reason.

1 December 2023
Unprompted review
Show reviews in all languages. (74 reviews)

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