I purchased bugmd with the concept that it would help us eliminate the bedbug problem, but it didn't do that. It only helps us locate where the nests are to try and remove eggs that might still be th... See more
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BugMD creates pest control solutions that are better for you and the planet. At BugMD, our mission is to create the most effective solutions for household pest problems without using nasty ingredients. Each product is rigorously tested and quality-checked to meet our high standards before it ever reaches your doorstep. You can rest easy knowing our team of experts works tirelessly to deliver formulas backed by a potent mix of science and Mother Nature. We promise to never stop searching for new and innovative ways to carefully free your life of any "unwelcome guests."
We are open M-F 8AM - 5PM PT, United States
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I am always looking for Earth friendly options in any of the products I purchase. It comes to no shock that I would do the same for an insect repellent especially with some of the truly harmful chemicals that they put into some of them. I live by the river and I go fishing often so I need an insect repellent that really works. BugMDs spray definitely made fishing on a night with no wind comfortable. My son said he didn’t get bit at all and now it has been our go to product.

Reply from BugMD
I was skeptical when I ordered it. But was pleasantly surprised when I used it. No nasty chemical smells, it was actually pleasant. The biggest plus other than getting rid of my bug problem was it’s totally safe around my pets. I didn’t have to worry about my two children getting their toys in contact with it. Now for the best part!! The bugs I sprayed for are totally gone. I sprayed Friday afternoon, cleaned the are again and resprayed Saturday. Not a trace to be seen. Give it a try you will be happy you did!!

Reply from BugMD
I know BugMD is for all kinds of insects and bugs. I tried BugMD and I love it. I had a ton of ants this year, more than usual. I no longer have ants on and in everything. BugMD is safe around kids and pets. The essential oils in BugMD has a nice scent. No chemicals, natural and nontoxic.

Reply from BugMD
I am really impressed with this! I've been very impressed with all bugmd products! It's my absolute go to brand for anything rodent or bugs! I always look at their products first, and they always have what I need! And it works is the best part! Definitely would & will buy again! Great customer service too! Highly recommend!

Reply from BugMD
Love BugMD! Super easy to use, safe around my kids and pets, and it actually works better than anything else I’ve tried. Plus, no harsh chemical smell — just peace of mind.

Reply from BugMD
I can't endorse this product at ALL...the fleas do not perish on co tact with the spray...they only get angry and dig in and draw blood...this solution does not have an odor of essential oils...its soapy, my guess is they are marketing Dawn dish detergent

Reply from BugMD
I really love this product! I live in the south so fleas are always a concern. I spray my pets bedding and around my door frames and never have to worry throughout the summer. it has a very pleasant smell from the essential oils. most importantly, I feel very safe using it around my fur babies since it’s all natural ingredients. i’ll keep buying it over and over!

Reply from BugMD
BugMD products are easy to use, effective, and safe around my home. I’ve seen great results without harsh chemicals, and their customer service has been friendly and responsive. Highly recommend!

Reply from BugMD
I was searching for a natural and affordable product. Finally, after so much wasted money. BugMD can't to the rescue. It's affordable and natural. No nasty chemical smells or worrying about my pets or grandchildren being harmed. BugMD will be my go to from now on for any bugs. I'm excited to try their other products.

Reply from BugMD
I have been using 5 or 6 BugMD products the past few years. I love the gnat catcher that you plug in. It has a very subtle light that attracts bugs in your kitchen, and then they stick to the sticky pad on the back. I use the spray bottle that comes with refills in my bathrooms, kitchen, and around all of my doors inside and outside. No harsh chemical smells. I never see bugs in my house anymore!

Reply from BugMD
This is such a great product! Living in Florida, pest control is a necessity. And I have tried many different products. This one takes the cake and definitely helps combat bug issues in my house. Thank you, BugMD.

Reply from BugMD
I absolutely love their products. I have nasty allergies and can’t use a tub of the other stuff but BugMD is simply amazing it’s all natural ingredients and safe for pets /humans. So I don’t need to worry about my children or animals getting sick. My absolute favorite item the make is the squito stickers both my boys are highly allergic to bite and stings mosquitoes being one of the worst, however I pop one of those on them and those suckers stay where they belong and away from my kiddos. I completely suggest anyone and everyone give them a try. You won’t be disappointed!

Reply from BugMD
This product is excellent. I’ve started using it when I couldn’t get rid of some insects inside my house as well as outside. It works very well. It works very quickly too. Best part is it doesn’t have a bad smell and it’s not toxic.

Reply from BugMD
I am using this product for years in my classroom and in my house. It keeps insects away and not toxic. I use it outside as well to keep flies away. None in my house got sick.

Reply from BugMD
BugMD has been a total game changer for our home. As a parent and pet owner, I’ve always been super careful about what I use around the house, especially when it comes to pest control. Most sprays either smell awful, feel harsh, or leave me worrying about what my kids or pets might be exposed to. But BugMD is different—it’s made with natural, non-toxic ingredients that actually work, without any of the guilt or worry. I love that I don’t have to choose between keeping pests out and keeping my family safe. On top of that, the company clearly cares about the planet too, with eco-friendly packaging and a real focus on sustainability. It’s refreshing to find a brand that just gets it—BugMD makes it easy to feel good about what you’re using in your home.

Reply from BugMD
Will not give me return RMD for products that I can not use. Tried email. Chat. Messages. Phone call without getting the information. AUG 4 - SEPT 9
Paypal did not help either.
Several Better Business complaints.

Reply from BugMD
I have three cats and one dog. The dog and one cat are both inside and outside pets. I use this to spray my dog’s bedding and the area where they run. It seems to help with the fleas. I also spray it around my back porch and front porch to control flies. It is multi purpose and helps with the controlling of all those pesty little bugs.

Reply from BugMD
Love how the pest control products are safe for pets and babies. I've also tried the odor and stain remover, it works great! I have an older cat that sometimes doesn't make it to the litter box and this kills an odors fast!

Reply from BugMD
Very Bad Customer Service Non-Existence-AI Response to all requests. I have yet to receive a simple request for a RMA number required to return a product that I attempted to cancel way before the product shipped. I contacted their support team via email support and left several messages at their phone number 949-502-0148, and have not had a real response, other than, an automated response that they will get back to me. (STILL WAITING FOR --RMA#) Simple request that they refuse to respond to.
They requested feedback after the product was delivered (that I attempted to cancel)
--Requested RMA and they provided me with 2 options instead of providing me the RMA number to send back the product:
We’ve received your request to return order ######
📦 Important Note About Returns
Before we process your return, we’d like to offer you a more convenient option:
✅ Option 1: Keep Your Order & Get 30% Back
We’d love for you to enjoy the full benefits of your purchase. Reply with "Yes, I want a discount to keep the order", and we’ll apply a 30% refund to your order. This option saves you both time and money, and it’s fully in line with our return policy.
• No need to return the item
• No trip to the post office
• No return shipping costs
🔁 Option 2: Return the Order
If you’d still prefer to return your order, no problem. We’ll provide you with an RMA and return instructions. Please note: A $9.95 service fee will be deducted from your refund, as outlined in our return policy.
I responded I select OPTION 2:
(STILL WAITING FOR --RMA) Simple request that they refuse to respond to.
BEWARE of this company--Jump through loops for Cancellations and Refunds. Next step, Better Business Bureau

Reply from BugMD
Horrible experience with this horrible “company”. All of their customer service reps are outsourced. No Americans. I hope trump does something about this. Secondly horrible service from the beginning to end. Not only did they charge me for 10 bottles and refused my refund. Then making me wait until a district manager can approve my case to get a refund. Then proceeds to tell me. Well we can customize the order for 2 instead of 10. I’ve been waiting 4 weeks for this package and it shows sitting in Whittier California not moving. Just called customer service some Chinese answered the phone. Seemed like I knew more about the company than he did. Outsourcing pos. Not true American company. Don’t be fooled. Horrible company deserved to be shut down. I will be complaining to the BBB as well.

Reply from BugMD
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