Highly recommend Craig and bug away pest control! I contacted Craig in a total panic, he replied straight away and was a total Saviour during a very stressful time. He attended quickly, explained th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The epitome of good workmanship, competency and customer rapport. Phoned Craig for a woodworm problem in the loft. He quickly identified the issue and was very knowledgeable on the topic. For being a... See more
I called Craig about a rat intruder in my house. He responded quickly, helped settle my nerves and explained everything clearly. Craig is a calming presence for those nervous of pests in and around th... See more
Craig was very knowledgeable, friendly and responsive. He diagnosed the suspected infestation using photos and sent me information about it and was very clear with the treatment he proposed. He was t... See more
Company replied
Company details
Written by the company
Bug Away Pest Control, based in West Dunbartonshire and Glasgow, is dedicated to providing top-tier pest management services for both residential and commercial properties in West Dunbartonshire and surrounding areas. With 5 years of hands-on experience and BASIS PROMPT registration, our team combines extensive expertise and adherence to industry standards to deliver effective, eco-friendly pest control solutions. Our services cover a wide range of pests, including rodents, spiders, ants, bedbugs, flies, and squirrels. We pride ourselves on a customer-centric approach, offering detailed inspections, personalised treatment plans, and ongoing support. Our mission is to create pest-free environments that promote health, safety, and peace of mind for our clients. Choose Bug Away for reliable, professional, and environmentally responsible pest control.
Contact info
Office 757 3 Fitzroy Place, 1/1, Sauchiehall Street, G3 7RH, Glasgow, United Kingdom
- 07596949438
- contact@bugaway.uk
- bugaway.uk
Excellent professional service
Craig visited promptly and assessed the situation thoroughly giving me peace of mind. He was professional and made a difficult situation easy for me. Highly recommend using Craig.
30 May 2025
Unprompted review
Great service from Craig
Great service and value for money from Craig. Came out the next day, (on a Saturday) gave us a plan and the traps to deal with field mouse problem - thanks
24 May 2025
Unprompted review
Reply from Bug Away Pest Control
Thanks so much for your review! We're really glad Craig was able to help so quickly – even on a Saturday! It's great to hear you were happy with the service and the plan he put together. Hopefully the traps do the trick and the mouse problem is sorted. Thanks again for taking the time to leave a review!
Bug Away Pest Control Team
Quick and Efficient and Reasonable Price
Discovered two wasp nests in my attic and wanted rid of them before they woke up. They were in an area that has no flooring so I was a bit uneasy about someone coming through my ceiling. I got a reasonable quote from these guys. Lovely guy (Craig) arrived, I got a quick appointment and he arrived when he said and took them away. No hassle just quick efficient service.
14 March 2025
Unprompted review
Reply from Bug Away Pest Control
Thanks for the great review! We’re really pleased to hear Craig was able to sort the wasp nests quickly and safely for you. We understand how worrying it can be when they’re in tricky spots like that, so it’s good to know you felt reassured. Quick, efficient and hassle-free is exactly what we aim for – thanks again for your kind words!
Bug Away Pest Control Team
Removal of wasps’ nests.
Through Bark, Bug Away Pest Control contacted me. The gentleman, to whom I spoke, Craig, arranged to visit the following day. He called ahead to say he was on his way, and arrived on time. He looked in the loft, came and explained what he’d seen, and we agreed he would deal with the wasps’ nests there and then.
He was polite, made sure I understood the process, and dealt with the job. He removed the debris.
I am happy to recommend Bug Away Pest Control, and Craig in particular.
5 February 2025
Unprompted review
Reply from Bug Away Pest Control
Thank you so much for your lovely review! We're thrilled to hear that Craig provided a prompt and professional service, and that you felt well-informed throughout the process. Customer satisfaction is our top priority, and it’s great to know we met your expectations.
Your recommendation means a lot to us, and we’ll be sure to pass your kind words on to Craig – he’ll be delighted! If you ever need our services again, don’t hesitate to reach out.
Thanks again for choosing Bug Away Pest Control!
Best wishes,
The Bug Away Pest Control Team
Top rated
Craig arrived on time as arranged and reassured me he would deal with the issue and with his knowledge and experience explained in detail, and as Craig stated done exactly that. Very professional and I would certainly recommend
7 February 2025
Unprompted review
First class service
Craig was the consummate professional. He was very particular in explaining everything he was doing and why, provided a high level of support and took every challenge in his stride by adapting and finding solutions. 100% recommend his services.
11 November 2024
Unprompted review
Reply from Bug Away Pest Control
Hi Tom,
Thanks so much for your fantastic review! We’re thrilled to hear that you had a first-class experience with Craig. He always goes the extra mile to make sure everything is clear and runs smoothly, so it’s great to know his efforts made a difference for you. We really appreciate your recommendation and if you ever need us again, we’ll be happy to help! 😊
Bug Away Pest Control Team
Really helpful
Really helpful, Craig was prepared to go the extra mile and ensure that we regained control over an awkward presence that might have become a real problem
31 January 2025
Unprompted review
Reply from Bug Away Pest Control
Hi JC,
Thank you for your kind words! We're so pleased to hear that Craig was able to help and go the extra mile for you. He’s great at tackling tricky situations, and it’s fantastic to know he made a difference. If you ever need us again, don’t hesitate to get in touch.
Bug Away Pest Control Team
Speedy removal of carpet beetle infestation
Craig was very knowledgeable, friendly and responsive. He diagnosed the suspected infestation using photos and sent me information about it and was very clear with the treatment he proposed. He was then super helpful in arranging to treat the property with my tenant within a couple of days of me contacting him. He followed up after to ensure everything had gone to plan (which it had) and we are now carpet beetle free! Thank you so much for a stress free service!
18 October 2024
Unprompted review
Reply from Bug Away Pest Control
Hi Fiona,
Thank you for your lovely review! We're so glad Craig could provide a speedy and stress-free service for you. He takes pride in being thorough and responsive, so it’s great to hear that his knowledge and approach made a difference. Delighted to know your property is now carpet beetle-free! If you ever need us again, we’re always happy to help.
Bug Away Pest Control Team
Great job
Quick to respond. Great job done next day by Craig. Very pleased. Wasps gone.
26 October 2024
Unprompted review
Reply from Bug Away Pest Control
Hi Yvonne,
Thank you so much for your kind words! We’re delighted to hear that Craig provided a quick response and effectively resolved your wasp issue the next day. Your satisfaction is incredibly important to us, and we appreciate your feedback. If you need any further assistance in the future, please don’t hesitate to get in touch!
Bug Away Pest Control Team
5 star service
5 star service!
Would highly recommend Craig’s to anyone, very satisfied with the quick response. Wouldn’t hesitate to use this service again if needed
9 September 2024
Unprompted review
Reply from Bug Away Pest Control
Hi Melissa,
Thank you for your fantastic review! We're thrilled to hear that you had a 5-star experience with Craig’s service. Your recommendation means a lot to us, and we're glad you were satisfied with the quick response. Should you need our services again in the future, we would be more than happy to assist. Thank you once again!
Bug Away Pest Control Team
Realy good service job done same day
Realy good service job done same day
Not a wasp in sight.recommend highly
27 August 2024
Unprompted review
Reply from Bug Away Pest Control
Hi Surjit,
Thank you for your wonderful review! We're delighted to hear that you received such good service and that the job was completed on the same day. It's great to know there are no wasps in sight! We truly appreciate your recommendation and look forward to helping you again in the future if needed.
Bug Away Pest Control Team
Safe hands
Found Craig to be very polite knowledgable and very punctual.
I would have no hesitation in contacting bug away again should the need arise .
Rest assured you will be in good hands with this company.
13 August 2024
Unprompted review
Reply from Bug Away Pest Control
Hi Bazzer,
Thank you for your positive feedback! We're glad to hear that Craig impressed you with his politeness, knowledge, and punctuality. It’s wonderful to know you would choose Bug Away again if the need arises. Your trust in our company is greatly appreciated, and we look forward to serving you in the future!
Bug Away Pest Control Team
Great company to hire
I have to give Craig from bug away top marks. I would recommend Craig to anyone who needed his company. He is a Clean worker which is rare these days . Top marks
19 August 2024
Unprompted review
Reply from Bug Away Pest Control
Hi Robert,
Thank you for your excellent feedback! We’re delighted to hear you had such a great experience with Craig. It’s wonderful to know that his clean work and professionalism stood out to you. We truly appreciate your recommendation and are here to help whenever you need us!
Bug Away Pest Control Team
Excellent service
Excellent service! Treated our wasp invasion professionally.
9 August 2024
Unprompted review
Reply from Bug Away Pest Control
Hi Bernadette,
Thank you for your lovely feedback! We're really glad we could assist with the wasp issue. It's great to know you were happy with our service. We're here if you ever need us in the future.
Best Wishes,
Bug Away Pest Control Team
10 out of 10
Highly Recommend them really good and Professional they know there stuff couldn't ask any more to be Honest.
2 August 2024
Unprompted review
Reply from Bug Away Pest Control
Hi Kyle,
Thank you so much for your kind words! We're thrilled to hear that you found our service to be both professional and knowledgeable. It’s always our goal to provide the best experience possible, so we're glad we met your expectations. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything in the future, don’t hesitate to reach out.
Thanks again!
Bug Away Pest Control Team
Wasps in roof.
Wasps in roof.
Found wasps on Tuesday, Craig arrived Wednesday, treated the area, wasps gone - Thursday. I have no hesitation in recommending Bug Away for a fast,effective, professional and friendly service. Thank you.
31 July 2024
Unprompted review
Reply from Bug Away Pest Control
Hi Angela,
We’re so glad to hear that Craig was able to take care of the wasps so efficiently. It’s great to know that our speedy and friendly service made a difference for you. Thank you for your review and for recommending us! If you run into any more pest problems, just give us a shout.
Thanks again and have a fantastic day!
Definitely the man for the job
Definitely the man for the job, fairest prices around, I’d definitely recommend and will always use in future, only contacted craig the night before and he came out and got rid of the wasp nest the next day 10/10 recommend💯👌
29 July 2024
Unprompted review
Reply from Bug Away Pest Control
Thank you for the awesome review! 😊 We’re so glad to hear that Craig was able to help out quickly and at a fair price. We love knowing we’ve made things easier for you. Your recommendation means the world to us! If you ever need us again, just give us a shout.
Bug Away Pest Control Team
Thanks again and take care!
Found wasps above my bedroom window
Found wasps above my bedroom window. Craig came out within half an hour and did a fantastic job. An extremely friendly guy and would highly recommend and use again if need be.
26 July 2024
Unprompted review
Reply from Bug Away Pest Control
Hi Fiona,
Thanks for your lovely feedback! We're so glad Craig could come out quickly and take care of the wasps for you. It's great to hear he did a fantastic job and was friendly too.
We really appreciate your recommendation. If you ever need us again, don't hesitate to give us a shout!
Cheers,
The Bug Away Pest Control Team
Great service!
Great service!. Phoned this company when i discovered a wasps nest under my house. They phoned me back within 5 mins and were at my house within the hour. Only took 5 mins to treat the problem and the guy who turned up was lovely and reassuring. Will hopefully not need the service again however if i did i wouldnt hesitate to get them back. Thanks Craig!.
23 July 2024
Unprompted review
Reply from Bug Away Pest Control
Thank you so much for your kind words! We're thrilled to hear that we could help you out so quickly and efficiently. Craig and the team always strive to provide the best service, and it's wonderful to know you felt reassured and taken care of. Fingers crossed you won't need us again, but if you do, we'll be more than happy to assist. Thanks once again for your lovely feedback!
I just had Craig round toour wasps…
I just had Craig round to our wasps nest. Very quick service. So friendly and understanding of my families wasp fear. Would definitely use again.
Professional, reliable and very reasonable.
Thanks again.
23 July 2024
Unprompted review
Reply from Bug Away Pest Control
Thank you so much for your fantastic review! We're delighted that Craig could assist you promptly and ease your family's concerns about the wasps. We pride ourselves on being professional, reliable, and understanding, so it's wonderful to hear that we met your expectations. If you ever need our services again, we'll be here and ready to help. Thanks again for choosing us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.