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BUGATCHI Reviews 90

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TrustScore 1.5 out of 5

1.3

Printed Clothing Store
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Rated 1 out of 5 stars

I bought a Bugatchi shoes discounted from $300+, looks great in photos but when I received the shoes and tried it, i was shocked, this shoe maker knows nothing about shoemaking.although it was suppose... See more

Rated 2 out of 5 stars

The website is not user friendly when toggling back & forth between pages - and it loads very weird when scrolling up & down. And if you don't know how to use a coupon discount offer when checking ou... See more

Company replied

Rated 1 out of 5 stars

I ordered a swimsuit on their website and it was delivered to me. I didn’t like the looks of it and I sent it back. They then called me saying I am unable to return a swimsuit. On their website it... See more

Rated 1 out of 5 stars

Placed my order to only realize Bugatchi website outlines my size is available but Bugatchi customer service emailed me stating my size is NOT available which caused a major inconvenience for me. Look... See more

Company details

  1. Printed Clothing Store
  2. Clothing Store

Information provided by various external sources

Shop the best fashions in men's clothes online at Bugatchi. Designer clothes, sportswear, footwear & accessories that reflect a man's taste and style.

Contact info

1.3

Bad

TrustScore 1.5 out of 5

90 reviews

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Rated 3 out of 5 stars

Leather does not feel like leather

Leather does not feel like leather. Unfortunately. The size and overall look are great

12 February 2018
Unprompted review
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Reply from BUGATCHI

Hello Abb,

Thank you for your review. We are very sorry to hear that you were dissatisfied with our leather. Please note, there are variations of leather, i.e. full-grain, top-grain, and bonded leather. This can cause differences in texture.

We are glad to hear you like the overall size and look of our products.

We hope to serve you in the near future!

Best Regards,

Team Bugatchi

Rated 1 out of 5 stars

I emailed customer service twice and no …

I emailed customer service twice and no response 36 hours later.

12 February 2018
Unprompted review
BUGATCHI logo

Reply from BUGATCHI

Hello Thomas,

Thank you for your valued review. Unfortunately, we were closed when you had first emailed us, which was on a Saturday. Our hours are Monday-Friday from 8:30am-5:00pm. We received your email on Monday and responded to you promptly. I hope that all your needs and concerns have been met. We appreciate your feedback and value your business greatly!

Have a stylish day!

Best Regards,

Team Bugatchi

Rated 4 out of 5 stars

Quality product

Very prompt in response time and receiving order. Excellent quality of product!

12 February 2018
Unprompted review
Rated 5 out of 5 stars

Presentation is everything!

I ordered colorful mens' socks for my nephew. They looked great, were of very good quality, they arrived very quickly and in a fabulous black presentation box filled with tissue paper. It made a lovely gift. I was very impressed.

12 February 2018
Unprompted review
Rated 3 out of 5 stars

Great service, sizing issues

Great service, but I was disappointed to find that the shirts I received are sized differently than the others I've purchased from them.

12 February 2018
Unprompted review
BUGATCHI logo

Reply from BUGATCHI

Hello David,

We're sorry to hear about your experience with our sizes. Please note, that our shirts are offered in two fittings: classic, and shaped (slim) fit.

We are glad to hear that you are satisfied with our great customer service. We always strive for excellence for our valued customers.

Thank you for your valued feedback!

Best Regards,

Team Bugatchi

Rated 5 out of 5 stars

For myself

For myself, the fit, style and quality of their clothing is perfect. I love everything about Bugatchi, customer service really is exceptional. Easy to deal with, always helpful and super kind. Would give 6 stars, I am beyond satisfied.

12 February 2018
Unprompted review
Rated 5 out of 5 stars

Love Bugatchi products

Love Bugatchi products. High quality and great design. Quick shipping and excellent customer service as well.

12 February 2018
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. Great shipping.
I am a repeat customer and could not be happier.

12 February 2018
Unprompted review

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