Absolutely deplorable customer service experience... They want you to submit the information for a quote guaranteeing to make sure they have the lowest price. Then when you send them a direct link to... See more
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Ordering with a credit card was simple just like anything else, Their price was a little lower than most places online. The company called to confirm shipping and called again to make sure everything... See more
Company replied
Pretty much the mailbox post I wanted and purchased to replace a similar post that had been damaged. Easy to order and arrived quite quickly, within the same week (I think I ordered Fri/Sat and had it... See more
Company replied
great, friendly 'real person to person' customer service, quick responses, prompt delivery, free shipping ... one of my more pleasant shopping experiences in a long time!, especially in this techno wo... See more
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Company details
Written by the company
Budget Mailboxes is the #1 Online Retailer of Commercial and Residential mailboxes. We offer dedicated phone support for our customers and are available to answer questions or assist with orders. We also offer coordinated Cluster Mailbox installation services as an additional option to any CBU mailbox purchase.
Contact info
3941 Park Drive, 95762, El Dorado Hills, United States
- (866) 707-0008
- support@budgetmailboxes.com
- budgetmailboxes.com
4.0
Great
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Customer Service was great
I ordered the wrong color and the customer service representative was very responsive and kept in touch over the weekend to help me with returning and ordering the new one. Fast delivery and the mailbox is very nice quality.
2 August 2023
Reply from Budget Mailboxes
As a small team, we love hearing feedback like this! We passed the message along to Cindy, and we thank you for your review!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Very pleased with how I was handled
Very pleased with how I was handled, they actually split my shipment to accommodate my tight schedule. Good customer service good insight certainly on my list in future purchases.
10 August 2023
Reply from Budget Mailboxes
We greatly appreciate you sharing your experience, Steve! We will make sure to pass along your feedback to our team so we can continue to offer our best service to all of our customers. Thank you!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Reply from Budget Mailboxes
Thank you for leaving us a review!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
The mailbox post I wanted…
Pretty much the mailbox post I wanted and purchased to replace a similar post that had been damaged. Easy to order and arrived quite quickly, within the same week (I think I ordered Fri/Sat and had it before the end of the week). The post came in a long, thin, box. I bought a new mailbox Saturday morning, assembled (simple) everything by myself, and mailbox and post were vertical and secured in ~75 minutes. I like the additional decorative attachments beyond the simple cross bars. Quite happy with the post and final result.
9 August 2023
Reply from Budget Mailboxes
We love hearing a good mailbox success story, thank you for sharing your review with us! We hope you enjoy your new mailbox post for many years to come!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Awesome group to order from
Awesome group to order from, always willing to help with my orders and make sure everything is done right.
8 August 2023
Reply from Budget Mailboxes
We love hearing about experiences like this, and we'll continue to strive for high-quality service for all of out customers. Thank you for your review, Pam!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Reply from Budget Mailboxes
Thank you for your review! We know some items have longer lead times than others, so we strive to provide the most updated information from our vendors that we possibly can, and we appreciate you sharing your feedback, Salvatore!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Beautiful
Beautiful, high-quality mailbox, well packed, no dents, fast delivery:) love it!
1 August 2023
Reply from Budget Mailboxes
Thank you for sharing your review, we hope you love your new Keystone mailbox!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Great mailbox
Great mailbox. Once installed very solid. Would give it a 5 if I wasn’t missing a screw for the front plate.
1 August 2023
Reply from Budget Mailboxes
Thanks for your review, Jim! Our sincere apologies about the missing hardware. We've emailed you just in case you would like us to work on sending that out. We work closely with our vendors to make sure our customers have everything they need, and if something's ever missed, we're more than happy to assist!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Very Satisfied
The mailbox arrived as expected. It looks great and we get loads of compliments on the new addition to our driveway landscaping.
31 July 2023
Reply from Budget Mailboxes
We are so glad you are happy with your new Whitehall mailbox, thank you for sharing your review with us, April!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
The staff was courteous on the phone…
The staff was courteous on the phone ordered me the correct mailbox and it came in a timely manner.
10 July 2023
Reply from Budget Mailboxes
Thank you for sharing your experience with us, Laura!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Just like the pictures
Ordering with a credit card was simple just like anything else, Their price was a little lower than most places online. The company called to confirm shipping and called again to make sure everything arrived and was undamaged. Installation instructions were easy but you didn't even need them because it was just 4 bolts.
25 July 2023
Reply from Budget Mailboxes
Thank you so much for your detailed review, Joel! We love hearing from our customers and we will continue to strive for high quality service. We hope you keep us in mind for any future mailbox needs!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Cant't beat the price and quality
We needed to replace our mailbox after having ours ran over. This was almost identical to the one we had and all of our neighbors'. The first one I found similar to ours was over $600. This one saved us a couple hundred dollars and looks just as good! Highly recommend!
27 July 2023
Reply from Budget Mailboxes
We take pride in offering quality products at affordable prices, and we are so glad we could provide a mailbox to suit your needs! Thank you for your review!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
They delivered the exact product I…
They delivered the exact product I needed--good quality--sooner than I expected.
25 July 2023
Reply from Budget Mailboxes
Thank you for sharing your review on your new Imperial mailbox, Don!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Great quality very attractive mailbox
25 July 2023
Reply from Budget Mailboxes
We're so glad you are pleased with your new Whitehall mailbox! Thank you for your review, Michael!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Very good product. Read instructions thoroughly.
Very good product. Instructions could be a little more clear at times.
9 August 2023
Reply from Budget Mailboxes
Thank you for your valuable feedback, and we greatly appreciate your leaving us a review!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Reply from Budget Mailboxes
Thank you very much for your review!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Great customer service and…
Great customer service and communication. Easy to order. Great product. Thanks
13 July 2023
Reply from Budget Mailboxes
Thank you for your kind words, Jamie! We hope you enjoy your new cluster mailbox.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
What you see is what you get!
When I go to websites, I hope but don’t expect that companies and their products will perform as well as the marketing hype suggests. In this rare case Budget Mailboxes did it!!!
Product exactly as advertised. Shipping and delivery as promised. A pleasure. Thanks
21 July 2023
Reply from Budget Mailboxes
We love hearing that you are satisfied with your new purchase just as much as we love providing the best experience possible for our customers! Thank you for your review, Jeff!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Very good customer service and follow…
Very good customer service and follow up. Called me back and assisted in escalating delivery timeline
20 July 2023
Reply from Budget Mailboxes
We take pride in providing quality customer service, and we greatly appreciate your feedback and kind words!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Product was delivered on time and in…
Product was delivered on time and in tact and also a quality product. We classed up the neighborhood.
19 July 2023
Reply from Budget Mailboxes
We are glad to hear you are satisfied with your new mailbox! Thank you for writing us a review, Philip.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
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