Budget Dumpster Reviews 

5,998
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and courteous throughout the entire rental process. Many people note that the delivery drivers arrive on time and place the equipment exactly where requested without any hassle. However, some people mentioned experiencing frustrating delivery delays and rescheduling issues with their containers. Some reviewers were not happy with unexpected extra fees, such as charges applied for missed deliveries or service issues. A few consumers also reported difficulties communicating with support when trying to resolve scheduling conflicts or placement problems.

What people talk about most

Service

Clients share ambiguous opinions on service, with many praising the dependable, flexible, and professional... See more

Staff

Consumers find staff to be positive, highlighting friendly drivers and helpful customer service... See more

Delivery service

People report ambiguous experiences with delivery service, as many customers praise punctual drop-offs,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many people praising polite agents who... See more

Price

Customers had ambiguous experiences with price, as some reviewers praised the best and most reasonable rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The gentleman I first talked to was the nicest guy I had ever talked to. He set me up quickly with dumpster services. The young men who brought the dumpster were extremely nice and explained everyth... See more

Company replied

Rated 5 out of 5 stars

I called budget dumpster and was greeted by a lady named Susan. Susan was thorough with the rules of the dumpster, made the purchase easy, and handled everything so professionally. The dumpster arrive... See more

Company replied

Rated 5 out of 5 stars

Susan - start to finish, Susan. Knowledgeable and professional. As this was a new experience for me, she was patient with my endless questions and offered much needed advice. The entire process stayed... See more

Company replied

Rated 5 out of 5 stars

Budget Dumpster made the whole process so easy. You call - they deliver the appropriate size dumpster on time. You fill it up -call again and they pick it up as promised. No BS, No waiting and a fa... See more

Company replied


Company details

  1. Waste Management Service
  2. also in
  3. Debris Removal Service

About Budget Dumpster

Written by the company

Affordable dumpster rentals. Service you can depend on. That’s the Budget Dumpster promise. Since 2009, Budget Dumpster has delivered over 1 million dumpsters to customers in more than 4,000 cities across the US. We specialize in affordable, convenient roll off dumpster rentals that help do-it-yourselfers across the country get their jobs done. Whether you’re renovating a kitchen, cleaning out a garage, or tearing that fixer-upper down to the studs, we provide a personalized, hassle-free dumpster rental experience from start to finish.
What’s different about working with Budget Dumpster?
First and foremost, we provide transparent, upfront pricing. When we give you a quote, that number includes the cost of the dumpster, your rental period, plus pickup and delivery in one flat rate. This makes it easy for you to plan your budget from the start.

Affordable Dumpster Rentals
Budget Dumpster provides a hassle-free dumpster rental experience. That starts with affordable, transparent flat rate pricing. Your quote from us always includes the cost of your dumpster rental period plus delivery and pickup. No hidden fees, ever.

See How Our Pricing Works

In addition to our affordable flat rate pricing, we also offer personalized service from our team of dumpster rental experts. If you’re not sure which dumpster to rent, we’re here to help. We’ll ask you about your project, the size of the job, and what you’re throwing away. With all that info in mind, we’ll give you an expert recommendation on the right dumpster for your unique project.

Find the Right Dumpster Size

The dumpster you need, when you need it, from a team you can trust. From helping you select a dumpster to walking you through delivery and pickup, the Budget Dumpster team is here with you every step of the way. Whether your waste disposal needs are residential, commercial, or construction-related, we have a dumpster and a rental period that fits! Get in touch with our team to schedule your dumpster rental, or check us out online to learn more about our convenient service and affordable rates.

Dumpster Rental 101

Ready To Order?

Order Now

Budget Dumpster is a brand owned and operated by Dumpsters.com, a waste management company based in Westlake, OH.

Budget Dumpster

Written by the company

Why choose Budget Dumpster?
At Budget Dumpster, we roll up our sleeves right along with our customers. We make the dumpster rental process simple, convenient and budget-friendly to help keep your cleanup on track.
Find the Right Fit
We’ve rented over 1 million dumpsters. Our team of experts has the experience to set you up with the right dumpster for your job in just minutes. Never wonder which dumpster is best for your project. Just get in touch!
Schedule with Ease
Whatever you’re working on, we’re here to make your cleanup easier. Order your dumpster online, or give us a call for a personalized dumpster rental experience. And when your job is complete, simply schedule pickup online in just a few clicks.
Still have questions?
We’ve got answers. Give our team of experts a call at 1-855-200-4889 or learn more about renting a roll off dumpster using our Dumpster Rental 101 Guide.
Ready to order?

Affordable Dumpster Rentals

Service You Can Depend On

Service You Can Depend On
Keep your cleanup on track. Budget Dumpster makes renting a dumpster simple, convenient, and budget-friendly.

Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(5,998)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Problem fixed

I had a billing problem but lou from customer called and explained the problem and corrected it in a timely manor.

5 November 2024
Unprompted review
Budget Dumpster logo

Reply from Budget Dumpster

Bruce, We're glad to hear that Lou was able to assist you with your billing issue and resolve it promptly.

Rated 5 out of 5 stars

Extremely satisfied customer

I recently contacted Budget Dumpster to request a quote and arrange for a roll-off dumpster delivery, and I must say, my experience was nothing short of amazing! How often can you genuinely say that about customer service?

My first point of contact was Zach L, who impressed me with his extensive knowledge and genuine concern for my needs regarding the dumpster use. He patiently broke down the costs for the various dumpster options and ensured that my city ordinance allowed for street drop-off. Zach also helped me calculate the weight capacity I would need based on the large items we had, and he assisted in determining how long we would need the dumpster to complete our cleanup.

Zach was incredibly easy to communicate with, providing me with all the necessary information and ensuring I had my contract and payment receipt ready before we ended the call. The entire process was straightforward and extremely affordable.

I will definitely be recommending Budget Dumpster Rentals to all my friends and will be using their services again in the future!

Kind Regards,
Sandy F
Ogden, Utah

4 February 2025
Unprompted review
Budget Dumpster logo

Reply from Budget Dumpster

Sandy, We are thrilled to hear about your positive experience and that you found Zach to be so helpful and knowledgeable! We strive to provide exceptional customer service, and we're so happy to hear that Zach exceeded your expectations. We appreciate your kind words and thank you for your recommendations!

Rated 5 out of 5 stars

Alexis was extremely helpful and made…

Alexis was extremely helpful and made the process of ordering a dumpster for our project painless!

4 February 2025
Unprompted review
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Reply from Budget Dumpster

Susan, We appreciate your kind words about Alexis's helpfulness and the ease of your ordering process!

Rated 5 out of 5 stars

Budget was awesome

Budget was awesome! Dropped off when promised and picked up as promised. Very friendly staff. Great to work with. Make just one call to budget, no need to call others.

1 February 2025
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Reply from Budget Dumpster

Anna, Thank you for recommending Budget Dumpster! We appreciate your review.

Rated 5 out of 5 stars

Brandon has provided top notch service

Brandon has provided top notch service. I was able to get specs and pricing info right away (on a Saturday morning). I received a competitive price to match my dumpster weight and volume needs. The swing door opened in the correct direction. Delivery came on the date requested. Brandon also followed up to be sure that the dumpster was delivered smoothly. After construction was underway, Brandon returned my call quickly to answer questions and clarify acceptability of dumpster contents.

4 January 2025
Unprompted review
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Reply from Budget Dumpster

Lara, We're thrilled to hear about the excellent service you received from Brandon! It's wonderful to know that he was able to provide you with the information and support you needed!

Rated 5 out of 5 stars

Best price

Best price. Fast service. Will be using them again

26 January 2025
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Reply from Budget Dumpster

We strive to provide the best possible service and are glad we lived up to our name!

Rated 5 out of 5 stars

Brandon was professional and efficient…

Brandon was professional and efficient and explained everything I needed to know including protection for my paver driveway. Appreciate the quick service and arrival of my dumpster! Thank you for your continued great service to my company!

18 January 2025
Unprompted review
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Reply from Budget Dumpster

Beth, We are glad that Brandon was able to meet your needs and we value your business and look forward to serving you again in the future!

Rated 5 out of 5 stars

Kerona was helpful and detailed

Kerona was helpful and detailed, explained to me the types of debris I can get rid of and what was not allowed, great talk with a skilled customer service person.

22 January 2025
Unprompted review
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Reply from Budget Dumpster

PAt, We're so glad to hear you had a positive experience with Kerona! We appreciate your kind words about her helpfulness and expertise.

Rated 5 out of 5 stars

They were very helpful

They were very helpful, timely and delivered a second dumpster on the weekend because I was in desperate need of it (their day off). Always there to answer my questions and let me know the status of my deliveries and pickups.

19 January 2025
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Reply from Budget Dumpster

Teresa, We're so glad to hear our team was able to go above and beyond in order to help you complete your project!

Rated 5 out of 5 stars

Kerona was well versed and…

Kerona was well versed and knowledgeable. She was friendly and professional as well as personable. She is a wonderful person to work with. I wish all customer service people were like her!

20 January 2025
Unprompted review
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Reply from Budget Dumpster

Elizabeth, We appreciate your kind words and will share your feedback with Kerona!

Rated 1 out of 5 stars

overcharged

overcharged, stating my CLOTHES and kids' TOYS weighed 2.7 tons, so they added a fee.

30 December 2024
Unprompted review
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Reply from Budget Dumpster

Genaro, As our team has explained, we are committed to providing accurate and transparent weight calculations for all our customers and the subsequent documentation has been provided.

Rated 5 out of 5 stars

The dumpster arrived on time and was…

The dumpster arrived on time and was placed exactly where I needed. Due to the snow the dumpster was not picked up until almost a week later.

13 January 2025
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Reply from Budget Dumpster

Victor, We appreciate you taking the time to leave a review! We're so glad to hear the dumpster delivery went smoothly and was placed as requested.

Rated 5 out of 5 stars

Everyone was very helpful and…

Everyone was very helpful and everything went smoothly

4 January 2025
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Reply from Budget Dumpster

We strive to provide excellent service and appreciate you taking the time to share your feedback, Nancy!

Rated 5 out of 5 stars

Done in a SNAP!

Budget Dumpster made a huge collection of construction and life's debris EASY to discard, by placing the bin where we needed it and picking it up expeditiously when we completed the task. The professional friendly driver delivered and picked up the bin in a snap!

31 December 2024
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Reply from Budget Dumpster

Cleaning out life's debris is hard work and we are so glad to hear we made it as easy and convenient as possible!

Rated 1 out of 5 stars

Booked online

Booked online, received a "Saved Cart" with a FINAL price. Called in to pay, was imediately told that the price given was for "Commercial only", even though at the website it allows me to chose "HOME Remodel" and they had my address which is inside a subdivision.

The "booking agent" was very rude and misinformed, insisted that this was "user error" and would not own up. quoted me a price that was $130 higher and 1 day shorter. Eventually he just hung up on me.

I'd rather pay twice as much for ANYONE else than ever do business with someone as arrogant and misinformed as this guy was.

FYI, they are just a broker agency who matches you with local providers.

Edit: Got a call from a manager, he was very nice and apologized for the behavior from the previous rep. Hopefully they'll fix their system.

1 January 2025
Unprompted review
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Reply from Budget Dumpster

Andrew, We understand your frustration with the experience you had and apologize you had a less than satisfactory interaction. We value your feedback and will use it to improve our customer service and the issue experienced has been escalated to our team to ensure all appropriate offerings are presented.

Rated 5 out of 5 stars

Easy to schedule online

Easy to schedule online. Easy pickup and dropoff within the requested window. Made it seamless. Didn't have to be home for dropoff or pickup. Highly recommend.

13 December 2024
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Reply from Budget Dumpster

Dan, We strive to make things as easy as possible for our customers. So glad to hear that was the case! Your thoughtful review is much appreciate by our team.

Rated 4 out of 5 stars

PN Henderson, NV

My only issue is that my request to have wood placed under the dumpster was not followed even though I was assured that it would be.

27 November 2024
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Reply from Budget Dumpster

Thank you for this review! We are sorry to hear this request wasn't accommodated. We appreciate your understanding and will make note of it so we can better serve future customers.

Rated 5 out of 5 stars

Best costumer service in YEARS! Thanks Zach!…

Will recommend you to everyone that needs to dump. Zach L. was one of the best costumer experience I have had in a long time. Very courteous and informative. Because of Zach is the reason I will be rutirning.

12 December 2024
Unprompted review
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Reply from Budget Dumpster

We love to hear feedback like this! Our representatives care deeply about our customer experience and work to make renting a dumpster as easy as possible. We're glad to hear you found that experience with Zach. We will pass along the kind words.

Rated 1 out of 5 stars

I called to rent a dumpster

I called to rent a dumpster, I told the salesperson that I was having a mobile home torn down she told me that the smaller one would hold the mobile home, but to be on the safe side where I didn't have to pay for it being over the weight limit, I told her I would get the larger dumpster. When the dumpster arrived, it had some items already inside of it. I called and told them that, they made me feel as if I had put the items inside the dumpster. After they picked up the dumpster three months later, they said I owed them more money, the dumpster was overweight. I told them that their salesperson told me that the smaller dumpster would hold the debris from the mobile home. I decided to get the larger one. Anyway, they went into my account without my permission and took out half the money, which made me go into overdraft and caused my car insurance to be late. Now they are saying that I still have to pay over five hundred dollars for the dumpster being overweight. If possible don't rent from this company.

11 December 2024
Unprompted review
Budget Dumpster logo

Reply from Budget Dumpster

Hi Jeanette, We are sorry to hear this feedback regarding your experience. Our representatives do their best to match our customers with the right dumpster for the job. It sounds like we may have missed the mark. A manager has been in touch to try to rectify this issue.

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