BudgetAir.in Reviews 

4,800
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,546 reviews, reviewers had a great experience with this company. Many customers frequently mention that the ticket prices are always very affordable and significantly lower compared to other booking platforms, which consistently makes the entire reservation process extremely smooth, fast, and user-friendly for everyone. Some reviewers were not happy with booking confirmation issues, website limitations regarding name formatting, and severe difficulties reaching customer support when trying to make urgent changes to their itinerary. A few other people also felt deeply frustrated that unexpected extra fees, banking charges, and international currency exchange costs were surprisingly added during the final payment process.

What people talk about most

Booking process

Clients share ambiguous opinions on booking process. While many reviewers highlight an easy, fast, and smooth... See more

Price

Users describe positive interactions with price, noting that flight tickets are notably cheap and competitive... See more

User experience

Reviewers mention positive feedback about user experience, highlighting clean interfaces and smooth booking... See more

Service

Reviewers highlight ambiguous aspects of service, showing a deep divide among consumer experiences. Many... See more

Website

Customers had ambiguous experiences with website, frequently noting that tickets are available at the best... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cheap prices with prompt service but certain things i.e passport details should have been asked making easier at the time of check in.

Company replied

Rated 5 out of 5 stars

Hi sir, first of all I had to say that the budget air prices are very reasonable and affordable with that I'm firstly and fully satisfied and secondly the whole process of issuing ticket is very easy... See more

Company replied

Rated 5 out of 5 stars

Honestly, I’ve had a really great experience with BudgetAir, and I’ll definitely be using it again in the future. It’s become my first choice when booking flights. I’d definitely recommend giving Bu... See more

Company replied

Rated 5 out of 5 stars

It was great experience always gets a better deal here than any other app. No hidden charges like other third party apps which charges you platform fees no hidden charges as well.

Company replied


Company details

  1. Airline Ticket Agency
  2. Car Rental Agency
  3. Flights Search Site
  4. Travel Agency
  5. Travel Aggregator

Written by the company

Budgetair.in is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.


Contact info

3.8

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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3.8

All reviews

(4,800)

1,550 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time experience of flight ticket…

First time experience of flight ticket booking through BudgetAir, and honestly it, it proved to be an exceptional one – now, anticipation builds for the post-booking assistance leading up to the check-in procedure

2 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Dear Muhammed,

Thank you for sharing your great experience with your first booking on BudgetAir.in. It is wonderful to hear that the process was exceptional for you.

We are here to assist with any post-booking questions you may have leading up to your check-in. We wish you a fantastic trip.

The BudgetAir.in team

Rated 5 out of 5 stars
BudgetAir.in logo

Reply from BudgetAir.in

Hi Piyush,

Thank you for taking the time to leave this positive feedback. Your review is much appreciated.

It is great to hear you had a good booking experience with us. We look forward to helping you with your future travel plans.

The BudgetAir.in team

Rated 5 out of 5 stars

Good Service

Good service

2 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hi Arbaj,

Thank you for taking the time to leave this positive review. It is great to hear that you were happy with the service you received.

Your feedback is important to us, and we appreciate you choosing BudgetAir.in for your travel plans. We look forward to assisting you again in the future.

The BudgetAir.in team

Rated 5 out of 5 stars

Happy with the low pricing for…

Happy with the low pricing for convenience charge. Some tie ups with payment providers (Visa Mastercard) or with banks for additional discounts would be a catch! Nevertheless happy with the overall experience.

2 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

We're so glad to hear you're happy with our pricing and overall experience! Your suggestion about partnerships for additional discounts is excellent, and we appreciate you sharing that valuable feedback with us.

Rated 1 out of 5 stars

Charges are not showing correctly at…

Charges are not showing correctly at the time of booking

1 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hello Gautam,

Clarifying costs before completing a purchase is essential, and keeping pricing transparent is always our priority. Reviewing the booking details shows that the full price breakdown, including all fees, was displayed on the final payment page prior to confirming the transaction. The final amount is shown clearly before any payment details are submitted to ensure full visibility.

Kind regards,
Peter

Rated 5 out of 5 stars

Was a pleasant surprise to purchase the…

Was a pleasant surprise to purchase the ticket for a good price.

1 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hi Oswald,

Thank you for taking the time to share your positive experience. It is great to hear that you were pleased with your booking process with us.

We appreciate you choosing BudgetAir.in for your travel needs and hope to welcome you back for your future flight bookings.

The BudgetAir.in team

Rated 1 out of 5 stars

I wanted to change my booking and tried…

I wanted to change my booking and tried chatting but nothing works. You cant select the flight what kind of service is this. They put thier own mail and number on ticket so can do nothing on website its hilarious. Never gonna book again from them if i even got a free ticket.
Absolutely ridiculous service.

2 September 2026
Unprompted review
BudgetAir.in logo

Reply from BudgetAir.in

Hello,

I'm sorry to hear that, but I'd be happy to look into this for you! At the moment, I am still missing a few details to contact you. I just sent you a message via Trustpilot requesting that you share this information with us (please check your inbox for this). As soon as I receive your response, I will contact you immediately to look into a possible solution!

Kind regards,
Peter

Rated 5 out of 5 stars

Amazing experience

Amazing experience

21 August 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hi Shalev,

Thank you for taking the time to share your feedback with us. It's great to know you had an amazing experience using our service.

We appreciate you choosing BudgetAir.in for your travel needs and hope to assist you with your future bookings.

The BudgetAir.in team

Rated 5 out of 5 stars

PRICING

Good Pricing

1 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hi Althaf,

Thank you for taking the time to leave a 5-star review. It is great to hear you had a positive experience when booking your flights with us.

We appreciate your feedback and look forward to helping you with your future travel plans.

The BudgetAir.in team

Rated 5 out of 5 stars

No Hidden Charges

Easy, No Hidden Charges

1 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Thank you for your fantastic 5-star review! We are so pleased to hear that you found our service easy and transparent, with no hidden charges. We appreciate your feedback and look forward to assisting you again.

Rated 5 out of 5 stars

Very fast booking with good rate…

Very fast booking with good rate experience

2 September 2026
Unprompted review
BudgetAir.in logo

Reply from BudgetAir.in

Dear Naeem,

Thank you for taking the time to share your feedback. It is great to hear you had a positive experience and found our booking process to be fast and efficient.

We appreciate you choosing BudgetAir.in for your travel plans and look forward to assisting you with future bookings.

The BudgetAir.in team

Rated 5 out of 5 stars

Travel booking

Seamless and wonderful

25 August 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hi Piyush,

Thank you for taking the time to leave this wonderful review. Your feedback is greatly appreciated.

It is great to hear that you found the booking process seamless. We look forward to helping you with your future travel plans.

The BudgetAir.in team

Rated 1 out of 5 stars

Budget Air charged more

Budget Air charged more stating as bank charges. Bank stated they don't charge anything extra.
This was not disclosed before. Came as a surprise and explanation was not convincing.

I will not be using budget air anymore

25 August 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hello Nadarajah,

When an order is placed, the exact total shown on the final checkout page is the only amount collected on our end. If a higher total appears on the bank statement, it usually indicates an international transaction or a currency conversion fee charged directly by the card issuer. We have shared the details in the payment overview email.

Kind regards,
Peter

Rated 5 out of 5 stars

Good service

Good service

1 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hi Mohammad,

Thank you for taking the time to share your positive experience with us. It is great to hear that you were happy with the service you received.

We appreciate you choosing to book with us and look forward to helping with your future travel plans.

The BudgetAir.in team

Rated 5 out of 5 stars

Good price service

Good price service

1 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Dear Sultana,

Thank you for taking the time to leave a 5-star review.

It is great to hear you had a positive experience with our service. Your feedback is important to us, and we appreciate you choosing BudgetAir.in for your travel needs. We look forward to assisting you with future bookings.

The BudgetAir.in team

Rated 4 out of 5 stars

Smooth trouble free booking process

Smooth trouble free booking process

24 August 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hi Randeep,

Thank you for your positive feedback. It is great to hear that you found the booking process on our website to be smooth and trouble-free. This is exactly the experience we aim to provide for all our customers.

We look forward to helping you with your future travel plans.

The BudgetAir.in team

Rated 5 out of 5 stars

Great

Great, Simple and friendly.

1 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hi Sanjay,

Thank you for taking the time to leave such a positive review. It is great to hear you found our website simple and friendly to use.

We aim to make the booking process as smooth as possible for all our customers, and your feedback is much appreciated. We look forward to helping you with your future travel plans.

The BudgetAir.in team

Rated 5 out of 5 stars
BudgetAir.in logo

Reply from BudgetAir.in

Dear Vijayanand,

Thank you for your positive feedback. It is great to hear that you found the booking process on our website easy to use and that you were happy with your experience.

We appreciate you taking the time to share your review and look forward to helping you with your future travel plans.

The BudgetAir.in team

Rated 5 out of 5 stars

Smoothly transaction and provided…

Smoothly transaction and provided enough time to process the payment

1 September 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hi Ajay,

Thank you for taking the time to share your positive experience. It is great to hear that you found the booking process smooth and that the payment time was convenient for you.

We appreciate your feedback and look forward to helping with your future travel plans.

The BudgetAir.in team

Rated 5 out of 5 stars

Didn't expect the booking to be so easy

Didn't expect the booking to be so easy

24 August 2026
BudgetAir.in logo

Reply from BudgetAir.in

Hi YASHASVI,

Thank you for taking the time to share your positive experience. It is great to hear that you found the booking process on our website to be easy and straightforward.

We appreciate your feedback and look forward to helping with your future travel plans.

The BudgetAir.in team

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