I ordered 3 pairs of linen pants in a large but I should have ordered medium. I love the quality of the pants and they are super comfortable so paying the extra $35 dollars to get the right fit is wo... See more
Company replied
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Review summary
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Products are good quality and they are very quick and helpful on email: I accidentally ordered for delivery to the wrong address, but emailed them and they sorted it out no problem. The clothe... See more
Company replied
The harem pants I ordered are excellent quality and feel lovely - except I ordered the wrong size! In the process of exchanging. Customer service is excellent and looking forward to getting the right... See more
Company replied
Communication has been friendly and forthcoming from the start. The products are fine albeit a tad overpriced. The adjustable rings are very small in size, and will only go on a European little... See more
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Company details
Written by the company
More than just jewelry, at Buddha Stones, we view it as a way of life; Accepting life's contrasts, nourishing one's spirit; Inspiring one's thoughts; revitalizing the body; Brightening your existence. Our mission at Buddha Stones is to make carefully chosen handmade items available to a worldwide audience while igniting dialogue about preserving traditional crafts. We provide authentic Dharma products of the highest caliber to encourage your spiritual practice and deliver spiritual jewelry to enhance your life. Tracing our humble roots to our extensive travel and spiritual experience with Tibetan cultures, we have seen how powerful spiritual jewelry and amulets can be. Buddha Stones is committed to preserving significant meaningful items that promote harmony, joy, and present-moment mindfulness. The symbols on the Buddha Stones are meant to represent faith, protection, and healing. They bring good luck to you and your loved ones since they have the power to draw in good energies and drive away bad ones. We want to create a network online that supports Tibetans, Nepalis, and others who need financial assistance for their trade-in addition to growing our client base. At Buddhastoneshop, we conduct research to find new Buddha-related goods and categories that are appropriate for your family's daily needs. We must provide you with the best value for your money so that each time you purchase with us, you get a better deal than you would elsewhere.
Contact info
Nos. 721-725 Nathan Road, Mongkok, Unit 1402B 14/F, Mongkok,, Hong Kong Island Hong Kong SAR, China
- +852-62314712
- contact@mail.buddhastoneshop.com
- buddhastoneshop.com
3.6
Average
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Orders on 21st July and absolutely no…
Orders on 21st July and absolutely no update, 8 days later. Is this a scam? I have spent the best part of £50 on gifts for my sister in law who has terminal cancer and am now worried the gifts won’t arrive in time. Order UKBS89865
29 July 2026
Unprompted review
Reply from Buddhastoneshop
Dear customer,
Thank you for your feedback. We completely understand your concern, especially as these gifts are for someone so important to you.
We replied to your email and explained that our products are handcrafted and go through a preparation process before shipment, including a blessing process that is part of our brand's tradition.
Under normal circumstances, orders are processed within 2–5 business days. During busy periods, processing may take 5–8 business days before dispatch. Your order was still within this processing timeframe when you contacted us.
We sincerely apologize for the wait and understand how important the delivery timing is in your situation. Our team is working to dispatch your order as quickly as possible, and we appreciate your patience and understanding.
Kind regards,
Buddha Stones Customer Service Team
Didnt fit and return cost almost same as price.
The clothing did not fit (length and waist perfect, but legs were too thin for my legs to fit in). I used their sizing guide. To return the product, they require you to insure and track the package, which in my case, shipping from Canada, would have cost $76 on an order that cost $95. They did offer to offer me a 10% discount if I kept the items. I asked for the discount and heard nothing further from them. I do not recommend buying clothing from them.
31 May 2026
Unprompted review
Reply from Buddhastoneshop
Dear customer,
Thank you for sharing your feedback. We're sorry to hear that the fit was not suitable for you.
We understand that international return shipping from Canada can be expensive, which is why we always try to offer alternative solutions, such as partial refunds, to help customers avoid high return costs.
We would also like to clarify that after we offered you the 10% partial refund, we did not receive any further reply from you. As we had no response, we were unable to proceed with the next steps.
If you are still willing to resolve this matter, please feel free to contact us again by email. We'll be happy to continue assisting you and work toward a suitable solution.
Kind regards,
Buddha Stones Customer Service Team
1st time articles i ordered did not…
1st time articles i ordered did not arrive thx to colis prive. after long discussion with buddha shop they resend (thx) items again through bpost belgium . this time items arrived in order. glad things got solved.
28 July 2026
Unprompted review
Reply from Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
No reply
The first order was great but my second one. It’s been nearly two weeks and it still says preparing order on the status link. I have sent a message on insta and email chasing it up and heard nothing?
29 July 2026
Unprompted review
Reply from Buddhastoneshop
Dear customer,
Thank you for your feedback. We sincerely apologize for the delay.
We did respond to your email and explained that your order was temporarily delayed due to a busy season and a short wait for one of the materials required for your item.
After checking with our production department, we confirmed that your order is expected to be shipped within 5–7 business days. We understand how disappointing the wait has been and truly appreciate your patience.
We are sorry for the inconvenience and are doing our best to have your order dispatched as soon as possible.
Kind regards,
Buddha Stones Customer Service Team
Beautiful Products and Great Customer Service
I had a wonderful experience with BuddhaStoneShop. The products are beautiful, well made, and exactly as described. Their customer service is friendly, professional, and always quick to respond. The collaboration was smooth and enjoyable from start to finish. I highly recommend BuddhaStoneShop and look forward to working with them again!
22 July 2026
Unprompted review
Reply from Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
I am really satisfied and happy with my…
I am really satisfied and happy with my shopping. I ordered bracelets and a beautiful dress with very good quality and it fits me perfectly. I did had to ask customer service about the delivery as it was separated packages, they came back to me with clear answers so their service is also remarkable
28 July 2026
Unprompted review
Reply from Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
So I ordered three sets of pants but…
So I ordered three sets of pants but unfortunately read the sizing chart wrong. I’m in the process of getting exchange for all three pairs of pants which absolutely fantastic.
28 July 2026
Unprompted review
Reply from Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
I ordered a pair of linen pants and two…
I ordered a pair of linen pants and two tops with the third being free..Im a size 10/12 The items arrived but all far too big more like a size 16.
Return would cost £50. ! So Im really disappointed. Dont buy
28 July 2026
Unprompted review
Reply from Buddhastoneshop
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Sue Lewin". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
I love the pants from your Buddhasone
I love the pants from your Buddhasone. Thye are so pretty and comfortable to wear and made of cotton which is so comfortable. I will recommend this website to others to try the products.
15 July 2026
Unprompted review
Reply from Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Do not touch this site
Do not touch this site. They are China based. The misleading cost of postage for buying an item is NOT reflected in the extortionate postage cost to return the item to China! Furthermore they were asking me to commit customs fraud by labelling the item as being below $10USD. It was double that. What kind of company asks its customers to commit fraud!!! Update: FYI Buddha Stones the matter has been passed on to my payment provider who has refunded me the full amount WITHOUT having to commit fraud, nor to pay extortionate postage and insurance. Dreadful, dreadful company.
26 July 2026
Unprompted review
Reply from Buddhastoneshop
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Suzanna Woods". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Sizing was wrong and fabric scratchy
Sizing was wrong and fabric scratchy. Dress advertised as cotton, it’s not. Company reimbursed me for dress but not for tax.
22 July 2026
Unprompted review
Reply from Buddhastoneshop
Dear customer,
Thank you for taking the time to share your feedback. We are sorry to hear that the dress did not meet your expectations.
We would like to clarify that the material composition of each product is listed on the product page. We never intentionally describe materials inaccurately. If the fabric texture was different from what you expected, we sincerely apologize for the disappointment.
Regarding the sizing, we understand that fit can vary from person to person depending on body shape and personal preference. If the item was not suitable, we offered an exchange option as an alternative solution.
We also understand that international return shipping can be costly, which is why we always try to offer practical alternatives, such as exchanges or partial refunds, to help customers avoid unnecessary return expenses whenever possible.
Thank you again for your feedback. We will continue working to improve both our products and our customer service.
Kind regards,
Buddha Stones Customer Service Team
Great products, but size up on pants!
I ordered two sets of the women’s cotton practice pants/tops in lilac and royal blue following the measurements, in size 4XL. The fabric is lovely but the pants are so small for me. Customer service has resolved the problem promptly and I am so happy.
28 July 2026
Unprompted review
Reply from Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
I very much liked the personal…
I very much liked the personal attention paid to my situation, which was that I ordered too large a size. The pants themselves came very nicely packaged and are clearly well made and tailored.
22 July 2026
Unprompted review
Reply from Buddhastoneshop
Dear customer,
Thank you very much for your thoughtful feedback.
We're delighted to hear that you were happy with the personal assistance you received and that you found the trousers to be well made, well tailored, and nicely packaged.
Although we're sorry the size wasn't quite right, we're glad we could assist you in finding a solution. Your satisfaction is very important to us, and your comments encourage us to continue providing attentive service and quality products.
We truly appreciate your support and hope to serve you again in the future.
Kind regards,
Buddha Stones Customer Service Team
My order was not delivered by the…
My order was not delivered by the delivery company. I have contacted buddha stones customer services to address this and asked for a refund or replacement. I have had no reply from them!
24 July 2026
Unprompted review
Reply from Buddhastoneshop
Dear customer,
Thank you for your feedback. We are sorry to hear about your concerns.
After investigating your order, we confirmed that the parcel was marked as delivered by the carrier. We have also sent you the proof of delivery provided by the shipping company via email for your reference.
We understand that delivery issues can be frustrating. If you still believe you have not received the parcel after reviewing the delivery proof, please continue to contact us by email, and we will be happy to work with the carrier to investigate the matter further.
Kind regards,
Buddha Stones Customer Service Team
Disingenuous returns policy
I ordered three items. Two are lovely so have given 2 stars, but I want to return one. I followed the instructions and I've just opened this email response. I know exactly what's coming, weeks of fruitless communication where they will try and wear me down so I just give up and keep the item I dont want. I'm so cross I forgot to check here before purchasing!!
"Dear customer,
Hello. We are sorry that our products do not fit you well.
Maybe we could find another solution to settle the issue. Would you like to exchange it for other items at the same price? Are there any other items you like? Please feel free to advise.
Please don't return to the address on the package, which is the transit center of your local post office, we can't receive the package with that address and we will not be responsible for the loss of the package.
Looking forward to your reply."
28 July 2026
Unprompted review
Reply from Buddhastoneshop
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Kate T". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
I placed an order for a Thia chia…
I placed an order for a Thia chia outfit and paid £58 and did not receive my order number. I contacted the seller and haven't received a response. Thankfully after waiting some time a very kind person got back to me and was able to find my order and provided me the details. On a positive note this experience taught me patience and I was able to grow spiritually. Thank you
27 July 2026
Unprompted review
Reply from Buddhastoneshop
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "James". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Returns not really an option
Having had my fingers burnt a few times in the past from some suppliers in China, my confidence had been restored by companies such as SHEIN. However I would highlight Buddha Stone Shop as one to avoid. The item did arrive, it was wearable but I found it to be not as high quality fabric as the photo. If you liked what you got, then great but if you want to return anything, forget it. Unlike SHEIN who ships from the UK and can handle returns, and their items are incredibly reasonable, I paid £23 plus postage for a pretty cheap looking blouse. Several emails back and forth later, I have the option to spend half the price to send it back to China or get a 10% discount (£2.30) on something I don’t want. Although slow to respond, they do respond, however with so many options available, I would give this company a miss.
18 July 2026
Unprompted review
Reply from Buddhastoneshop
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Martine Ratcliffe". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Bought 3 shirts on 4th July 2026
Bought 3 shirts on 4th July 2026. As I write, it's now 26th July and still not received. Reading the company profile it is easy to believe this is a UK based company, it is not. Export takes and age as does the response to emails. Bought for a summer holiday, won't be here in time. Can't imagine what the delay and process will be should there be something wrong with the order. Please be aware of these things before ordering. If quality is good, I will post out of fairness.
UPDATE; 28/07/26
Arrived after more delays. Quality of the product is shocking. Arms too short, barely any linen in shirts. Worse quality than what would be purchased from Amazon for and fraction of the price. Been totally disappointing experience. The idea that delays are due to recent volume pressures so not stack up. Speed of response to trust pilot reviews quicker than direct communication. Avoid.
26 July 2026
Unprompted review
Reply from Buddhastoneshop
Dear customer,
Thank you for taking the time to share your feedback. We sincerely apologize that your order did not arrive in time for your summer holiday.
Unfortunately, due to a recent increase in order volume, processing your order took longer than expected. We understand how disappointing this must have been, especially when you were expecting the shirts for a specific occasion.
We appreciate your patience and your fair-minded approach in saying that you will update your review after receiving the products. We truly hope the quality of the shirts will meet your expectations.
If you have any questions about your order, please don't hesitate to contact our customer service team. We will be happy to assist you.
Kind regards,
Buddha Stones Customer Service Team
Buddha Stones Shirts
I love the shirts I bought! Comfortable and look great!
15 July 2026
Unprompted review
Reply from Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Another wrong replacement for for wrong…
Another wrong replacement for for wrong item previously sent. Emailed them and they asked me to wait 48 hrs but no response. Well done👎. Keeping the wrong items which I never ordered. Thank you Budha you’re great 📉
3 July 2026
Unprompted review
Reply from Buddhastoneshop
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Harveer Singh". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
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