Buckingham James Financial Services Ltd Reviews 

156
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Brian was superb. A great listener who was there every step of the way. Also very knowledgeable which instantly made me feel at ease. Would definitely use this company again,

Rated 5 out of 5 stars

I had heard good things about Buckingham James from family members so I thought I would give them a try. They did not disappoint! Our point of contact was Brian Leppard and he guided us through the wh... See more

Rated 5 out of 5 stars

We have used Buckingham James for the last 3 mortgages. Last time, Jason provided the perfect service for us by coming round to our house one evening and taking us through our re-mortgage options. Fac... See more

Company replied

Rated 5 out of 5 stars

Having liased with Brian over a number of years, I would be happy to recommend both he and the wider team. Great advice backed up by experience and knowledge has found me the right mortgage product e... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

We are a highly recommended firm of Independent Equity Release, Mortgage & Insurance advisers. We also help clients with Wills, Solicitors and Utilities. We love what we do. You’ll love what we do. #ShareTheLove 💙 #mortgages #remortgage #EquityRelease #protection #advice #home #lifecover #insurance #broker #financial


Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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4.9

All reviews

(156)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service with a Smile

Brian has been fantastic for myself, family and many other friends that I have referred him to. Providing the perfect product to meet the customers needs and doing so in a friendly manor which makes Brian a pleasure to work with!

17 January 2020
Unprompted review
Buckingham James Financial Services Ltd logo

Reply from Buckingham James Financial Services Ltd

Hi Mr Hodges. Many thanks for taking the time to send us such a kind review. It's very much appreciated and we are glad that you are happy with our service. Brian and the team will be delighted to hear it and please do keep on sharing the love by recommending us to your family and friends. It really is very much appreciated! #ShareTheLove

Rated 5 out of 5 stars

We used Buckingham James for our recent…

We used Buckingham James for our recent remortgage. Great advice, friendly staff, super customer service, Brian made the process so simple and hassle free. Would Highly recommend to friends and family. Thanks to all.

13 January 2020
Unprompted review
Buckingham James Financial Services Ltd logo

Reply from Buckingham James Financial Services Ltd

Thanks so much for the fantastic feedback. Much appreciated!!! The team will be delighted. #ShareTheLove

Rated 5 out of 5 stars

Excellent...

We have used Buckingham James twice now, for the initial mortgage and then for the remortgage. They are unbelievably helpful and completely take the stress out of dealing with the situation. Brian has been our point of contact on both occasions and I really couldn't fault the service, I would hesitate to recommend them.

19 December 2019
Unprompted review
Buckingham James Financial Services Ltd logo

Reply from Buckingham James Financial Services Ltd

Hi Lauren. Thank you so much for your amazing feedback. It is very much appreciated. Brian and the team will be thrilled. Many thanks! #ShareTheLove

Rated 5 out of 5 stars

Above and beyond customer service

I've known Brian for about 4 years now and he has always been very helpful and professional.
Recently he has helped sorting my difficult situation with regards to my existing mortgage and I have nothing but gratitude for him truly going the extra mile. I would highly recommend their services for the personal touch they have always provided!

10 December 2019
Unprompted review
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Reply from Buckingham James Financial Services Ltd

Wow! Thanks for taking the time to review our services Katy - your feedback is hugely appreciated. Brian will be thrilled with your comments too. Every best wish to you. #ShareTheLove

Rated 5 out of 5 stars

Excellent service by Brian

Excellent service by Brian, gave me the information I wanted and was a pleasure to deal with

7 November 2019
Unprompted review
Buckingham James Financial Services Ltd logo

Reply from Buckingham James Financial Services Ltd

Thanks for the great feedback Daniel. We appreciate your comments! #ShareTheLove

Rated 5 out of 5 stars

I have dealt with Brian and his team at…

I have dealt with Brian and his team at Buckingham James Financial Services for well over a year now. They are consistently upgrading their knowledge of the constantly changing mortgage market. The advantage of that is they can access so many arrangements that would normally be out of reach from many borrowers who may have very specific niche requirements and try to place their mortgage cases directly themselves. The problem with that is many borrowers don't necessarily understand the application process and that can lead to a loss of time and money AND that is why it pays to use the professional services of Buckingham James!

29 October 2019
Unprompted review
Buckingham James Financial Services Ltd logo

Reply from Buckingham James Financial Services Ltd

Wow! Thanks for the great review. Much appreciated.

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