Bubble Panda Reviews 2,386

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including cups, lip balms, and bubble tea ingredients, often highlighting the delicious flavors and variety available. Many appreciate the thoughtful and beautiful packaging, making orders feel like special gifts, and note the excellent value for money. Reviewers frequently mention fast and reliable delivery, with orders arriving well-packaged and on time, often exceeding expectations. However, some customers experienced issues with delayed shipping, with orders taking longer than expected to dispatch or arrive. A few people also reported receiving damaged items, such as broken cups or ruptured bubble tea components, or missing items from their orders. Additionally, there were instances where promotional offers, like discount codes, did not work as advertised, and some found the product descriptions for bundles to be misleading regarding colors or contents.

What people talk about most

Product

People report positive experiences with the product, often highlighting the great taste, amazing flavors, and... See more

Quality

Customers consistently note positive experiences with quality, praising the actual product, amazing flavors,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speedy delivery and the... See more

Order

Clients share positive opinions on order, with many reviewers expressing satisfaction with the products and... See more

Value for money

Customers had positive experiences with value for money, with many reviewers consistently praising the great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve got lots of kits from them in the past and they’re always perfect. The bubbles syrups and teas taste amazing, their combinations are super delicious and I recently got their lip balms and ice cub... See more

Rated 5 out of 5 stars

I absolutely loved my bundle package from Bubble Panda UK! 🧋🐼💖 The package was such a treat — it came with 3 boxes of boba tea products, some super cute lip balms, a beautiful glass boba c... See more

Rated 5 out of 5 stars

I pre-ordered four Swizzels refill boxes as Christmas gifts, and they showed up well ahead of time, so I had plenty of opportunity to wrap and distribute them. The presentation was excellent, and the... See more

Rated 5 out of 5 stars

Always quick at sending and the kids love them boxes are well presented and kids get excited at trying new ones . The tea its self is fantastic rdally good flavouring we love there's always a offer on... See more


Company details

  1. Bubble Tea Store
  2. e-Commerce Service
  3. Tea Store

About Bubble Panda

Written by the company

We are Bubble Panda!

We are a Manchester based online company, selling bubble tea kits to make delicious shop-quality bubble tea from home. We use premium ingredients and have loads of exciting flavours and toppings to choose from.

Plus, we’ve added a British twist to bubble tea with flavours such as rhubarb. We also sell a range of bubble tea accessories – everything from our signature Bubble Panda cup & straw set to juicy fruit lip balms!

Fast UK Shipping

Free shipping on orders £25 and over

We aim to dispatch all orders in 1-3 working days and then delivery within 2 working days.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great Customer Service

We ordered two bubble tea cups. They were dispatched a week later, but when we opened the package there was only one cup inside. We emailed customer service about it, and they were very apologetic and sent the second cup the next day.

The glass cups are much lighter and thinner than we expected, the silicone stopper in the lids is very thin and feels like it'd tear very easily, and the lid of the second cup was scratched before we even took it out of the box, but overall I'm sure they'll do what they're supposed to!

15 February 2026
Unprompted review
Rated 5 out of 5 stars

This was my first time ordering

This was my first time ordering bubba tea online and they didn't disappoint,my grandson and l love trying the different flavours and l will definitely be ordering more as presents as well as for myself.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Bubble Tea

Package arrived in good time, was well packed and sealed, the bubble tea is amazing, the Swizzles bundle is fantastic! Thanks for a great experience.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Kids love it! :)

Kids loves it. Packaging was good and interesting. Instructions were clear. The different flavours were fun. Overall, a super hit with our two littles.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

First time I have ordered from Bubble Panda and am sure it wont be my last. Everything went smooth from their easy to use website to the speedy delivery and The items I ordered were in the sale at great prices....whats not to like!!!!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! I ordered 2 boxes to try and I don't regret a thing. Can't wait to order more. The delivery was also very fast came within 3 days.

14 February 2026
Unprompted review
Rated 3 out of 5 stars

Not as great as it seems

I bought the Christmas bundle. First sad thing was that I knoe Bubble Panda usually gives free shipment above £30, but this time it was from above £50. Not great change to start from...
Anyway, it arrived nicely packed, quite a lot of add-ons. Looked nice. However we are not too happy with flavours and - what is even more important - the bubbles are a bit too soft (hence they look flat and do not pop as nicely either). Another thing is - the amount of tea is a bit too small. I was expecting it to fill up the original cup/tumbler. Not really...

To resume - the offer looks cool, however it is not as great as it seems. The price isn't attractive either. To have a good deal, I would have to rely on offers and order a lot in one go so to avoid the shipment cost. That would mean drinking a lot because they expire in 1 month. Well... I suppose it makes more sense to go to the shop once in a while and get a nice bubble tea made for me for £5.

9 February 2026
Unprompted review
Bubble Panda logo

Reply from Bubble Panda

Hi Joanna, we are very sorry that this didn't live up to your expectations. Our free shipping threshold has been over £30 for a long time, so if you have been charged this, please email us so we can look into this. Thank you for giving us a try - feedback like yours genuinely helps us improve.

Rated 5 out of 5 stars

Thank you, perfect gift delivered swiftly

I’ve ordered from this company 3 times now and as always the box was beautifully packaged and both the contents and the drinks bottle were really good quality. This made a perfect gift for an 11 year old and they had great fun mixing their drinks! I contacted the company to check my order would arrive in time for a birthday and they made a special effort to get it to me on time- thank you Bubble Panda !

8 January 2026
Unprompted review
Rated 5 out of 5 stars

I pre-ordered four Swizzels refill…

I pre-ordered four Swizzels refill boxes as Christmas gifts, and they showed up well ahead of time, so I had plenty of opportunity to wrap and distribute them. The presentation was excellent, and the variety was impressive. My children were thrilled when they opened them and were eager to start creating. I would certainly purchase these again.

4 January 2026
Unprompted review
Rated 4 out of 5 stars

Big Smiles on the Kids Faces …… eventually

Granted it took Bubble Panda a little while
longer than would ordinarily be expected to respond to a customer issue (missing package) - maybe something they need to look to address in she course - once they did get back to me they happily resent the items (and kindly added a few bonus goodies too - nice touch). Kids loved the teas - big smiles all round. Thanks.

4 January 2026
Unprompted review
Rated 5 out of 5 stars

I have ordered several this year as…

I have ordered several this year as birthday presents for grandchildren, some sent directly to their address. They loved them so much that they requested one for a Christmas present as well.All 9 boxes arrived safely and securely wrapped and I had 9 easy to wrap presents, which I know they will love.

22 December 2025
Unprompted review
Rated 2 out of 5 stars

The build your own

The build your own is great as you can choose wot you want and make unique flavours. Shipping is quick and the refills ate good to but as you only get four in a box it can get pricey so I would only get then once or twice it also says pay on klarna but you can't I have tried

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent delivery service/time
My daughter was able to create her own flavours - she had her first one last night & loved it!

27 December 2025
Unprompted review

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