Bubble Customised Clothing Reviews 283

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making every interaction pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, from ordering to collection. Reviewers are particularly impressed with the quality of the products and the smooth user experience. However, some customers also noted that the product received did not always match the picture it was bought based on, leading to some disappointment regarding the visual representation of items.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, efficiency, and... See more

Service

Clients share positive opinions on service, consistently praising the helpfulness, efficiency, and... See more

Product

Reviewers highlight positive aspects of product. Many customers praise the quality of the clothing and... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers highlight the... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found bubble Customised Clothing via a quick Google search when looking for personlised aprons sent over an enquiry email and had a reply within hours. Steve was outstanding the customer service i rec... See more

Rated 5 out of 5 stars

We have been going to Bubble now for about 6 years for school uniform and sporting hi viz t-shirts. I cannot fault a single thing from ordering to collection every time and the lovely Steven is top fa... See more

Rated 5 out of 5 stars

Bubble have done footballs kits, football jackets and work wear for me. Always spot on. Printing doesn't peel off after a few washes like some others I've had in the past. Embroidery is spot on too.... See more

Rated 5 out of 5 stars

I can only praise the wonderful service we received sourcing my daughter’s uniform. After a stressful overseas mid-term move Bubble customized clothing helped relieve the weight of getting her ready i... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

283 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Efficient service

Efficient, friendly and helpful. Fitting session was calm and orderly - my daughter got kitted out very quickly. No pressure to buy everything. We were told what was compulsory and what wasn’t. Very transparent. My daughter loves her uniform.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service as always

Excellent service as always.

I had to change my son’s blazer a week before he went back to school due to a growth spurt. The team were straight onto it and had a new blazer for me in time for the new term! Literally a 6 day turnaround.

Thank you so much guys - you’re a fab team!

2 September 2025
Unprompted review
Rated 1 out of 5 stars

Over 12 week wait. No communication

Really disappointed in the service and communication.
Ordered 1st June - 3 items. (Shorts / top / raincoat)
Chased the order multiple times after 8 weeks. Had no response for quite some time. I had to email daily.
Got a response on 14th August to advise 2 items were being dispatched. I haven’t received anything .
Today I have an email saying all three items have been dispatched - I’m not overly convinced these will arrive.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service at Bubble

Took my daughter into Bubble for her first year of high school. Steven was fantastic, made the whole process really simple. There was no pressure to buy everything he just offered some really valuable advice.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Visited today to return some uniform which I ordered which was too small

Visited today to return some
Uniform that I ordered online for my daughter as it was too small. Steve was really lovely and very helpful. New sizes ordered for her straight away. Steve is very helpful and knowledgeable, nothing is ever too much trouble. We really appreciate all the help!!!!!
I’m sure we will be back soon when she loses some PE Kit 😂

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Super easy

Really nice relaxed atmosphere. So easy to get the right uniform.

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service

We turned up 25 minutes late for our 30 minute appointment! But we were welcomed in and not rushed despite that. We got great advice and friendly service :)

6 August 2025
Unprompted review
Bubble Customised Clothing logo

Reply from Bubble Customised Clothing

Hi Cathy,

We dropped lucky with no appointment being booked in and I enjoyed the football/music chat during the fitting.

Win Win I think

Cheers

Stephen

Rated 5 out of 5 stars

Very helpful

Went there for my son’s high school uniform fitting. Very helpful throughout the session.

6 August 2025
Unprompted review
Bubble Customised Clothing logo

Reply from Bubble Customised Clothing

Hi Tsunako,

We aim to please,

Thanks for the review

Stephen

Rated 5 out of 5 stars

Excellent service

A very knowledgeable, efficient and professional service today while getting my daughter’s year 7 uniform. All kitted out within 30 minutes, so easy! 5 star service from Bubble.

5 August 2025
Unprompted review
Bubble Customised Clothing logo

Reply from Bubble Customised Clothing

Everyone loves a 5 Star review

Many Thanks

Stephen

Rated 5 out of 5 stars

Great Service

Easy, straight forward school uniform purchase. Very knowledgeable and efficient gent who served us (apologies for not getting your name)..Made the process very easy, thankyou!

2 August 2025
Unprompted review
Bubble Customised Clothing logo

Reply from Bubble Customised Clothing

Hi Gina,

If the appointment process feels easy then we are doing it right I think

Thanks for the positive review

Stephen

Rated 5 out of 5 stars

High school uniform shopping

Today I had my high school uniform fitting and Steven was very helpful with all the sizes and everything, he was also very kind and funny.

1 August 2025
Unprompted review
Bubble Customised Clothing logo

Reply from Bubble Customised Clothing

Thanks Poppy

We do try to make your appointment as relaxed as possible, sorry for the bad jokes

Stephen

Rated 1 out of 5 stars

VERY DISSAPOINTED

Item found through Pinterest. I did receive the item.
Item was very cheap looking in person. And looked nothing like the picture on Pinterest once I tried it on.
Contacted them about return and refund. Due to cost of shipping agreed to 15% refund. So only $8.18 and I paid $48.50. Would not recommend ordering unless you are you sure it will work.

23 June 2025
Unprompted review
Bubble Customised Clothing logo

Reply from Bubble Customised Clothing

We do not interact on Pinterest.
We do not deal in Dollars.
We are not sure how customised clothing would not 'work'
Posted to incorrect site.

Rated 5 out of 5 stars

Bubble clothing

The staff here were very helpful and kind

29 July 2025
Unprompted review
Bubble Customised Clothing logo

Reply from Bubble Customised Clothing

Thanks Anna,

We'll see you soon

Rated 3 out of 5 stars

No problems - I have just hoped for a better quality

The entire ordering, shipping, and receiving process was actually fine. The item that arrived probably matches the price, but definitely not the picture it was bought based on. But again, you get what you pay for. I guess I had just hoped the item would be a bit more like the picture.

26 July 2025
Unprompted review
Bubble Customised Clothing logo

Reply from Bubble Customised Clothing

This review is for CDON Danmark - Nordens største markedsplads!

Not for Bubble Customised

Rated 5 out of 5 stars

Amazing service as always

Amazing service as always. Steven is always on hand; welcoming, approachable and helpful.
Thankyou x

24 July 2025
Unprompted review
Bubble Customised Clothing logo

Reply from Bubble Customised Clothing

Thanks for your kind words Suzie

We'll see you soon

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