Absolutely brilliant experience! I bought already 2 cars from them! The car was in excellent condition, exactly as described. To be sure, I had a third-party safety check done, and it came back all gr... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Low APR, lower than main dealer! The car was prepped and ready. I applied for finance and got accepted in two minutes, signed the papers digitally in another two minutes and off I went…this was the qu... See more
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Honestly the best place to buy a car from. Extremely honest people work there and they were very patient, answering all my silly questions. The car was prepared beyond my expectations, with a fresh se... See more
Company replied
Absolutely delighted with my purchase! I found the cheapest Tesla in the UK here, and the deal was unbeatable. They offered the lowest APR on finance with no hidden fees, making the process smooth and... See more
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Company details
Written by the company
Welcome to BTS Cars, your independent car dealership in Derby. We offer a wide selection of quality used vehicles, all backed by our warranty for your peace of mind. Our team is dedicated to providing exceptional customer service and competitive pricing. At BTS Cars, ‘We Go The Extra Mile’ to meet your needs and exceed your expectations. Whether you're looking for a stylish saloon, a reliable SUV, or a sporty hatchback, we have something for every taste and budget.
Contact info
Unit 21, Northedge Business Park, Alfreton Road, DE21 4BN, Derby, United Kingdom
- 01332 229703
- btscarsderby@gmail.com
- btscars.uk
4.6
Excellent
78 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy purchase
Rob and Rich were very helpful in buying our first EV. The car did have a little damage to the seat which was repaired perfectly! Communication was good at every step and the whole process was quick and easy. Thank you!
22 April 2026
Unprompted review
I can highly recommend!
I can highly recommend! Richard was really helpful and not pushy at all . Car was delivered within days to an address and at a time that suited . Great communication, thanks I’m really happy with my new car and the service offered.
13 April 2026
Great service from Rob at BTS
Great service from Rob at BTS. From my initial phone call about a Kuga they had in stock, reserving it and then finally buying it. He went over and above for us. Nothing too much trouble
8 April 2026
Easiest car ive ever brought,everything…
Easiest car ive ever brought,everything was in place for when I arrived ,test drove the car bang bang bosh signed and took away ,freindly polite and very easy to do with ,only reason ive not given 5 stars as there was a slight issue which they did not see but they did offer a solution
7 April 2026
Unprompted review
I purchased a Cupra Formentor today…
I purchased a Cupra Formentor today with Rob, and most definitely deserving of 5 stars!
Very honest, friendly and made the whole experience great! Will be recommending to friends and family.
Thank you so much!
11 April 2026
Unprompted review
Rob the sales manager was extremely…
Rob the sales manager was extremely helpful & knowledgeable & would highly recommend!
11 April 2026
Unprompted review
Rob the sales manager was a very…
Rob the sales manager was a very helpful and a pleasure to meet.
11 April 2026
Unprompted review
Mazda 3
I bought my car online and had it delivered, all without seeing it first. I was very pleased with the help and service provided by BTS and in particular with Richard who was my main point of contact. I would definitely recommend them.
3 February 2026
Unprompted review
Very friendly and accommodating
Very friendly and accommodating.
No hard selling and I felt really at ease throughout the whole process.
Highly recommend them for a car purchase :)
1 April 2026
Unprompted review
Amazing experience
Amazing experience, very helpful and kind, made the sale very smooth, car on collection was lovely and clean.
Thankyou so much! Highly recommend!
28 March 2026
Unprompted review
Bts car sales are amazing
Rob was amazing from start to finish and very helpful on answering any questions we had.
A great buying experience from an amazing garage.
25 March 2026
Unprompted review
We bought our seat arona from Richard &…
We bought our seat arona from Richard & our experience was first class. We highly recommend BTS for their service and quality.
13 March 2026
Unprompted review
Reply from BTS Cars
Thank you so much for your kind words, we really appreciate you taking the time to share your experience.
We’re so glad to hear everything went smoothly with Richard, he’ll be really pleased to see this. Enjoy your SEAT Arona and thank you for choosing BTS Cars.
It means a lot to us to be recommended as a car dealership in Derby. 🚗
Easy to find cars a reasonable prices…
Easy to find cars a reasonable prices and Rob explained the process so I understood what I was signing up to, simple process and would highly recommend
6 March 2026
Unprompted review
Reply from BTS Cars
Thank you for the lovely review, we really appreciate it.
Great to hear Rob made everything clear and easy to follow, that’s exactly the experience we aim to give when buying a car in Derby. We’re glad the whole process felt simple for you.
Thanks again for the recommendation and enjoy your new car 🚗
Volkswagen t-roc 1.5 tsi evo black edition 5dr dsg.
Firs time buy car from BTS cars, the services brilliant and an updated before car delivered and delivery man very polite and friendly services also the car I bought is Volkswagen t-roc 1.5 tsi evo black edition 5dr dsg it's great condition , great company high trust , cheers.
5 March 2026
Reply from BTS Cars
Thank you so much for your review, we really appreciate you choosing us for your first purchase from BTS Cars.
We’re glad you were happy with the updates and the delivery, and that the whole experience felt smooth from start to finish. Enjoy your Volkswagen T-Roc, it’s a fantastic choice.
Your kind words about our service and trust mean a lot to us as a car dealership in Derby. Thanks again 🚗
These guys are great to deal with
These guys are great to deal with. Straightforward no nonsense sale, car was ready and as described and we had driven it and dealt with all the paperwork in just 30 mins. These guys are transparent and friendly. Would definitely choose them again.
5 March 2026
Unprompted review
Reply from BTS Cars
Thank you for such a great review, we really appreciate it.
We’re glad you found everything straightforward and transparent, and that the car was exactly as expected. Getting everything sorted quickly and without hassle is always our goal.
It means a lot to hear you’d choose us again, thank you for trusting our team at BTS Cars in Derby 🚗
Definitely recommend
Brilliant experience with this company from start to finish, Rob made me feel at ease, explained everything ,excellent knowledge , would highly recommend
19 February 2026
Unprompted review
Reply from BTS Cars
Thank you for taking the time to leave such a kind review.
It’s great to hear Rob made the whole experience feel comfortable and clear from the start, that makes all the difference when choosing a car. We’ll make sure your feedback gets passed on to him.
We really appreciate the recommendation and are glad we could help with your journey of buying a car in Derby 🚗
The whole experience was pleasant and…
The whole experience was pleasant and didnt feel forced into making any decisions or having any extras. Rob the sales manager really looked after us and helped us with all our questions.
21 February 2026
Unprompted review
Reply from BTS Cars
Thank you for your kind words, we really appreciate you sharing your experience.
We’re especially pleased to hear you felt comfortable and not under any pressure, that’s something we truly value. Rob will be happy to know he was able to support you and answer all your questions.
Glad we could make the process of buying a car in Derby a positive one for you. Enjoy your new car 🚗
Highly Recommended! Great Service!
From start to finish Rob at BTS Cars had been great.
During all communication and visits, Rob and other staff I have met were very polite.
Great showroom and a great range of cars. I couldn't recommend enough!
Ill definitely return for future purchases and I have already recommended to family and friends.
Thank you for your help with my new car!
20 February 2026
Unprompted review
Reply from BTS Cars
Thank you so much for such a detailed and thoughtful review, it really means a lot to the whole team.
We’re delighted to hear Rob and the team looked after you so well throughout, and that you enjoyed your visits to the showroom. Creating a welcoming and easy experience is exactly what we aim for.
It’s especially nice to hear you’ve already recommended us to family and friends, that means everything to us as a car dealership in Derby.
Enjoy your new car and we’ll look forward to seeing you again in the future 🚗
Just bought a car from Rob and the…
Just bought a car from Rob and the experience was absolute top-level! He made the whole process smooth and stress-free. I’m looking forward to the same great service in the future. Highly recommend. I’m confident that this same level of professionalism will continue if I have any issues down the road.
19 February 2026
Unprompted review
Reply from BTS Cars
Thank you for such a great review, we really appreciate it.
We’re glad Rob made everything feel smooth and stress free, that’s exactly how buying a car should be. It’s also great to hear you feel confident coming back to us in the future, we won’t disappoint.
Thanks again for the recommendation and for trusting BTS Cars with your purchase here in Derby 🚗
Trust
Rob and his word are worth the weight of my car ....best experience I have had buying a car ever ...
23 December 2025
Unprompted review
Reply from BTS Cars
Thank you, that really means a lot to us.
“Worth the weight of your car” might be one of the best compliments Rob’s had, we’ll definitely be sharing that with him. We’re so pleased you had such a positive experience.
Moments like this are exactly what we aim for at BTS Cars. Enjoy your new car and thanks again for your trust 🚗
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