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BTG Eddisons Property Auctions Reviews 

1,068
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, helpful, and friendly staff for their clear explanations and guidance throughout the process. Many highlight the excellent, efficient, and transparent service, making the auction process stress-free and straightforward. Reviewers often achieved favorable sale prices, sometimes exceeding expectations, attributed to effective strategies and sound advice. However, some customers noted concerns about misleading information regarding property conditions or expected outcomes. A few other people also felt that there were unexpected or high fees, which they considered not clearly communicated.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, efficient, and... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, professional, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the exceptional level of... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the process very easy and... See more

Price

Customers had positive experiences with price, often achieving selling prices at or above their expectations,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BTG auction are clear, transparent , updated in real time and very friendly service from the team if you speak with them regarding any queries. all legal packs uploaded early, leaving plenty if tim... See more

Company replied

Rated 5 out of 5 stars

It is 30 years since I last had dealings with Adrian at Mark Jenkinson. My memories are of a charming snd efficient man. Nothing has changed. His clarity on what my expectations from an auction might... See more

Company replied

Rated 5 out of 5 stars

Can’t recommend this company enough. I spoke with Scott who appraised my situation accurately within minutes and gave really good, honest advice. No sales pitch, cut through all the c@@p and restored... See more

Company replied

Rated 5 out of 5 stars

This company are very good communicators. Everything is explained to you & it’s always possible to call someone for advice or latest updates. A great way to sell your property if you want a quicker ro... See more

Company replied


Company details

  1. Real Estate Auctioneer
  2. Auction House
  3. Commercial Real Estate Agency
  4. Real Estate Agents

About BTG Eddisons Property Auctions

Written by the company

We are BTG Eddisons Property Auctions

Blending the property auction prowess of Pugh, Mark Jenkinson and SDL, we bring together two centuries of expertise to deliver a five-star service to thousands of people like you, every single year.

From residential homes to commercial premises and land, our property auctions deliver speed, simplicity and certainty to thousands of buyers and sellers across the UK.

Drawing together two centuries of expertise, we deliver a five-star service. With a process that’s proven to work wonders for any person and every property.

What We Do
Building on our strong property auction heritage, BTG Eddisons Property Auctions provides a comprehensive and flexible auction service designed to meet the needs of today’s property market. We sell a wide range of property types including residential homes, commercial premises, mixed-use buildings, development opportunities and land, working with private sellers, investors, corporate clients, local authorities and professional advisors.

Our property auctions are structured to deliver speed and certainty, with clear timelines and transparent terms that give both buyers and sellers confidence from start to finish. By combining traditional auction principles with modern online technology, we make property auctions more accessible while maintaining the integrity and professionalism our clients expect.

Expert Support at Every Stage
From the initial conversation through to completion, our experienced auction team provides hands-on guidance and practical advice tailored to each property and client. This includes realistic pricing strategies, targeted marketing campaigns, and access to a national database of active bidders.

As part of the wider BTG Eddisons group, we are supported by an extensive network of property specialists, allowing us to draw on in-depth local knowledge and specialist expertise whenever required. This integrated approach ensures each lot is positioned to achieve the best possible outcome.

A Trusted Route to Market
Whether you are selling a single property or managing a portfolio, BTG Eddisons Property Auctions offers a reliable and efficient route to market. Our growing bidder database, national reach and proven auction platform means properties are exposed to serious, motivated buyers from across the UK and beyond.

Above all, we pride ourselves on delivering a professional, straightforward service built on trust, experience and results.

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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,068)

191 reviews in the last 12 months

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Rated 5 out of 5 stars

SDL - Faultless Service

SDL were faultless throughout the whole process. The initial contact, the explanation of the process and what to expect always offering great and sound advice, the listing of my property, arranging and supervising the property open days right through to the auction itself. A***** service, so pleased with everything and would highly recommend them.

5 August 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your wonderful 5 star review and recommendation!

Rated 5 out of 5 stars

Very professional

Very professional. Kept me updated. Very pleasant staff & if ever I was in the same position again, I would not hesitate in using them

31 July 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 5 out of 5 stars

Everyone involved in the sale of 292…

Everyone involved in the sale of 292 Tamworth Road,Amington.B77 3AB presented me with 1st class professional advice and commitment towards the outcome of the eventual sale on the 31st September 2025.The individual service received is highly recommended to anyone thinking of using SDL as a sales platform.
with very best regards
Roger Clarke.

31 July 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your wonderful 5 star review. Congratulations on your sale! We're delighted to hear you enjoyed your auction experience with Scott and the team.

Rated 1 out of 5 stars

Worst auction to buy from

Worst auction to buy from - just keeps taking bids of smallest amount after going to 1 2 3 on hammer. Embarrassing.

5 August 2025
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Reply from BTG Eddisons Property Auctions

We're sorry to receive your review and feedback. Our auctioneers work hard to give all our buyers a fair opportunity to bid. We encourage bidders to bid promptly, however some bidders do leave it to the very last second and we don't want them to miss out. While we have bidders wanting to bid, we will accept those bids so we can get the highest price for our sellers. As our auctioneer says "we leave nothing behind."

We can see that you were a successful bidder in our last auction - congratulations on your purchase and we do hope you will buy with us again in the future.

Rated 5 out of 5 stars

Helpful all the way through and very…

Helpful all the way through and very professional.
I'm just hoping I've done the right thing as I'm new to this and a little apprehensive.
Thanks

1 August 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review. If you're feeling a little nervous, please do call us for a chat. We love the auction process and we'd love you to too.

Rated 5 out of 5 stars

Great service from SDL.

I am so pleased that I used SDL Auctions for the sale of my property. The auctioneer had a great sales technique for encouraging bids with great results. I would personally like to thank Rob Stone and Ian Saxton for their excellent advice and professionalism. Great service throughout from everyone involved. I would highly recommend SDL Property Auctions.
Dorothy and Peter.

31 July 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your wonderful 5 star review! It's great to hear you had such a good experience with Rob, Ian and the team. Congratulations on your sale!

Rated 5 out of 5 stars

Auctioneer was fabulous

Firstly I would like to thank the auctioneer for his sales techniques during the auction, he knows how to encourage bidding, giving everyone a chance to bid, even when it is clear bidding has come to an end. He is professional and very good at what he does!
I was selling a house. SDL updated me regularly in the two weeks prior to the auction, with details of any offers made, and how many people registered to bid.
They phoned straight after the auction had sold my house, to give a completion date.
I highly rate this company, the service I received was great!

31 July 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review and wonderful feedback. Congratulations on your sale!

Rated 3 out of 5 stars

Be careful of "off the wall" bidding

Comms are good and the sales rep was very knowledgeable (Thanks Steph)
Please be careful when bidding as SDL Property Auctions do "off the wall bidding" which means they purposely put bids in that aren't real to inflate the selling price - Stick to your budget and only bid what you think is right (They may come back to you after the auction)

16 July 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your review. We're pleased to hear you enjoyed your auction experience with Steph, however we're disappointed we didn't provide you with more than a 3 star service.

We'd like to clarify that taking bids off the wall is an industry recognised practice which all auctioneers operate when offering lots for sale. We only do this below the reserve price, purely to encourage bidding and get the best price for our sellers, not to inflate the sale price.

We absolutely agree with your comment about sticking to your budget, that's essential when purchasing by auction. If you have done your research before the auction and set your budget then you should leave the auction happy, as we hope you have.

Rated 5 out of 5 stars

smooth transaction

smooth transaction, staff were very helpful before and after the sale.

27 June 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your five star review!

Rated 5 out of 5 stars

Good communication.

I was kept informed all throughout the sale process. SDLs employees were very helpful and explained how it all worked. I was very happy.

30 June 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review. We're pleased to hear you enjoyed your auction experience.

Rated 5 out of 5 stars

Excellent professional service from…

First experience of auctioning a property.
Excellent professional service from start to finish. Would recommend.

29 May 2025
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Reply from BTG Eddisons Property Auctions

Thank you for your wonderful 5 star review!

Rated 5 out of 5 stars

Amazing

Great service from start to finish. Lovely people all around. Accommodating, flexible and plain helpful. Thanks guys!

1 July 2025
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Reply from BTG Eddisons Property Auctions

Thank you for the 5 star review!

Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID AVOID AVOID, Dealt with some unprofessional fool named Martin Cunningham, worst service ever, fails to keep you informed always having to try to chase him up (he will ignore your calls and forward you to voicemail) if you call SDl on the 0800 number they seem to have to check with martin and he's very rarely contactable (seems to go on annual leave a hell of a lot) the most you will get from him is a text at the end of the day saying he'll contact you the next day then doesn't, you have to chase him up again, Unless you have months of time to spare I would recommend using another service. He also fails to abide by his clients instructions, will pull your property from auction without consulting, fails to update himself on interest in your property, appalling service

2 July 2025
Unprompted review
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Reply from BTG Eddisons Property Auctions

We're very sorry to read your feedback. We'd like to apologise for not meeting your expectations and confirm that we are making it a priority to review what happened in relation to the sale of your property.

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. I will definitely be using their service again step by step guidance dedicated team to getting the best results achievable. Literally above and beyond
Thank You

1 July 2025
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Reply from BTG Eddisons Property Auctions

Thank you for the 5 star review and congratulations on your sale!

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