I had a very smooth experience using BTCBIT. The entire process worked without any flaws, and the trade was executed cleanly and efficiently. Everything was straightforward, transparent, and easy to... See more
Company replied
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See what reviewers are saying
Being fully verified cliet for many many years, having turned around great amount, and now scrutinizing trust to me trading 60 euros by asking selfie with handwritten declaration, seems to me bein... See more
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If you open transaction on saturday/sunday and your transactions will be paused to manual review - you will get your crypto on monday but with exchange rate on time of opening transation. 1 star fo... See more
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It took little more time to get through KYC and when after reminder it was done, extra communication with customer service was needed to activate promocode, which supposed to be active after registrat... See more
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Company details
Written by the company
BTCBIT - aims to have the best exchange rates for all major e-currencies and the best 24/7 live support for our customers, this allows people from all around the world to buy and sell digital currencies comfortable and safely. Our company is a team of young and clever people, and we think that being open-minded and negotiable are the most important things in online business. BTCBIT guarantees that the company will do everything in order to satisfy our clients’ needs.
Contact info
Ul. Gesia 8 - 205, 31-535, Krakow, Poland
- +48 588 813 222
- info@btcbit.net
- btcbit.net
You should know
4.0
Great
747 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
All was fast and correct
28 February 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Embarrassing service
There was no where it was indicated what and how to do and what was needed when I registered, but after I paid for the transfer and wrote to support, it turns out that verification and other registration is needed, I sent request for a refund, result: the money was not returned, the account was blocked by the service 0/10
23 February 2024
Unprompted review
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Kindly provide the email address where you registered with our service so that we can analyse your situation in more detail and provide a response.
Sincerely,
BTCBIT.NET Team
i have paid pnly 499 asked for…
i have paid pnly 499 asked for additional verification very cheap waste of time
15 February 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Please note that accordance with accepted terms and conditions:
in some cases, as determined by internal company policy, BTCBIT may request additional information or documents to complete a transaction, which must be provided not later than 24 hours after receipt of a request.
Sincerely,
BTCBIT.NET Team
Everything went the way we wanted it
Everything went the way we wanted it. Thanks for that.
15 February 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
I am very satified the way you proceed…
I am very satified the way you proceed to make me aware of what is implied in these kinds of transactions and how you answered quickly when the document were sent.
15 February 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
I thought it was a scam but very fast…
I thought it was a scam but very fast and reliable so I am giving 5stars
10 February 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Great service and fast treatment
Great service and fast treatment, wonderful platform to exchange!
13 February 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Transparent fast secure service
13 February 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Very easy and fast
4 February 2024
Unprompted review
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Fast service
2 February 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
The help I have received was very…
The help I have received was very helpful.
2 February 2024
Unprompted review
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
You are very carefull
30 January 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
So fast and trusted
25 January 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
It’s very good
It’s very good, well, it only works during working hours, it’s not happy.
Живе Беларусь
Слава Украине.
25 January 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
I don't like what has happened to me…
I don't like what has happened to me with this company as they take advantage of me and it's really unfair. They try to make me invest with their firm and after investing i tried to make some withdrawal and that's when i started having issues with them. They'll not response to my emails, they're not real and not reliable. After a while my friend introduced me to Inćome Champiõn and it was just a life changer as my experience with then has been so great and i have been making good rewards.
19 January 2024
Unprompted review
Reply from BTCBIT
Dear Customer,
Please note that BTCBIT does not provide investment services, but cryptocurrency exchanges only.
Please make sure that your review is addressed to the right company and provide more information if so.
BTCBIT Team
Easy and functioning for the first time.
16 January 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Great service
14 January 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
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