I had a very smooth experience using BTCBIT. The entire process worked without any flaws, and the trade was executed cleanly and efficiently. Everything was straightforward, transparent, and easy to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Being fully verified cliet for many many years, having turned around great amount, and now scrutinizing trust to me trading 60 euros by asking selfie with handwritten declaration, seems to me bein... See more
Company replied
If you open transaction on saturday/sunday and your transactions will be paused to manual review - you will get your crypto on monday but with exchange rate on time of opening transation. 1 star fo... See more
Company replied
It took little more time to get through KYC and when after reminder it was done, extra communication with customer service was needed to activate promocode, which supposed to be active after registrat... See more
Company replied
Company details
Written by the company
BTCBIT - aims to have the best exchange rates for all major e-currencies and the best 24/7 live support for our customers, this allows people from all around the world to buy and sell digital currencies comfortable and safely. Our company is a team of young and clever people, and we think that being open-minded and negotiable are the most important things in online business. BTCBIT guarantees that the company will do everything in order to satisfy our clients’ needs.
Contact info
Ul. Gesia 8 - 205, 31-535, Krakow, Poland
- +48 588 813 222
- info@btcbit.net
- btcbit.net
You should know
4.0
Great
747 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pretty fine working service
Pretty fine working service. Yesterday in late evening I bought an amount of LTC and today I woke up with this deposited in my wallet. :)
They even offer the transaction's PDF invoice to download while it includes TXID of crypto coming to my wallet, I can look up online. :)
14 May 2025
Unprompted review
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Shame you don’t process transaction in…
Shame you don’t process transaction in the weekend
5 April 2025
Unprompted review
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
The fast and secure ite is strongly encrypted and mo…
The site is strongly encrypted and mo rments are fast a d secure
4 March 2025
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Excellent Service
27 February 2025
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Trustworthy-Fast transactions
25 February 2025
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Fast exchange of messages and answers. Efficient and effective.
27 February 2025
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
You are the best!
16 January 2025
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Fast transaction
29 December 2024
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Reply from BTCBIT
Dear Customer,
Thank you for your review! We appreciate your patience and hope that you will continue to use our services!
Sincerely,
BTCBIT.NET Team
Best ever even you can pay with…
Best ever even you can pay with paysafecard
and great support, but only the fees to much i charged 70€ with paysafecard and got only 57€ in btc ??? where is the money, there was standing 4€ fee and not 13€ ???
16 December 2024
Reply from BTCBIT
Dear Customer,
Thank you for your review!
Kindly note that when you enter the exchange amount in the calculator, under it you can see the commission that will be charged based on the selected method. If you hover the cursor over it, you will see the processing fee, our commission and network fee.
Also in your profile in the “History” section, you can check all the information on the invoice you are interested in by clicking on the invoice number.
We appreciate your patience and hope that you will continue to use our services!
Sincerely,
BTCBIT.NET Team
Great service,easy to use.
16 December 2024
Reply from BTCBIT
Dear Customer,
Thank you for your review! We appreciate your patience and hope that you will continue to use our services!
Sincerely,
BTCBIT.NET Team
Amazing
How i amazing this btcbit, very easy to use and very convenient to pay using your bank account
28 November 2024
Reply from BTCBIT
Dear Customer,
Thank you for your review! We appreciate your patience and hope that you will continue to use our services!
Sincerely,
BTCBIT.NET Team
Good service
22 November 2024
Reply from BTCBIT
Dear Customer,
Thank you for your review! We appreciate your patience and hope that you will continue to use our services!
Sincerely,
BTCBIT.NET Team
It took little more time to get through…
It took little more time to get through KYC and when after reminder it was done, extra communication with customer service was needed to activate promocode, which supposed to be active after registration. Both requests were addressed professionally and fast. Nice customer service! Already made two successful transactions. So, even though there are some technical bugs, btcbit team takes responsibility for these and helps to get through. Thanks!
6 November 2024
Reply from BTCBIT
Dear Customer,
Thank you for your review! We appreciate your patience and hope that you will continue to use our services!
Sincerely,
BTCBIT.NET Team
Fantastic,very understandin
Fantastic,very understandin, I am not very experienced in the TRADE and they helped me through
24 October 2024
Reply from BTCBIT
Dear Customer,
Thank you for your review! We appreciate your patience and hope that you will continue to use our services!
Sincerely,
BTCBIT.NET Team
Good one
took a few minutes to exchange, they were very fast on the kyc process. Thank you for the exchange
29 September 2024
Unprompted review
Reply from BTCBIT
Dear Customer,
Thank you for your review! We appreciate your patience and hope that you will continue to use our services!
Sincerely,
BTCBIT.NET Team
Reply from BTCBIT
Dear Customer,
Thank you for your review! We appreciate your patience and hope that you will continue to use our services!
Sincerely,
BTCBIT.NET Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.