Love the clothes from Bruler Studios and the range is always kept modern and appealing.
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tried to return two parcels to them for refund, following their refund guidelines in full. paid expensive charges for overseas shipping. both parcels returned to me, no explanation given other than 'r... See more
Ordered - delivered. No problems and my son loves the tracksuit. Delivery time was updated regularly. Will use again
Great superior quality hoodies. Great customer correspondence. The material and print/sticking of these hoodies are second to none. They fit and wear Great and wouldn't hesitate from buying again
Company details
Contact info
Marconiplein 14, 3025AV, Rotterdam, Netherlands
- contact@bruler.eu
- bruler.eu
Just Love the products from Bruler Studios.
Love the clothes from Bruler Studios and the range is always kept modern and appealing.
20 August 2023
They don't answer my emails I've been…
They don't answer my emails I've been trying to return a t-shirt for 2 weeks now and I've been waiting for them to send it to me and they got the size wrong terrible service
16 July 2023
Poor Customer Service for Refunds/Returns
tried to return two parcels to them for refund, following their refund guidelines in full. paid expensive charges for overseas shipping. both parcels returned to me, no explanation given other than 'returned by sender', and after several emails have not heard anything further from them. poor customer service
11 July 2023
Unprompted review
Very nice clothes
Very happy with my purchases, good delivery speed and quality of clothing.
26 January 2023
Everything went wrong totally disastrous
20 December 2022
Great service !
Ordered - delivered.
No problems and my son loves the tracksuit.
Delivery time was updated regularly.
Will use again
2 November 2022
Unprompted review
Really bad customer service and communication
I’m really disappointed with your customer service, I needed to return an item, I messaged over and over to get a returns form and no one replied, now my 30days are up and I’m stuck with a top that doesn’t fit.
Very very poor.
10 September 2022
Reply from Brûler Studios
Hey Paul,
We are sorry to hear that you have not been able to return an order, I have just checked our mailbox and unfortunately do not see any request for a return.
I think something went wrong in the communication because with us it is always possible to return your order within 30 days of purchase (if it does not contain personalization).
We are not the most difficult with deadlines and will immediately email you the return instructions so that you can return your item for the time being.
Once again apologies for the inconvenience!
Sincerely,
Team Bruler Studios
Great superior quality hoodies.
Great superior quality hoodies.
Great customer correspondence.
The material and print/sticking of these hoodies are second to none.
They fit and wear Great and wouldn't hesitate from buying again
2 September 2022
Still waiting for my order
1 July 2022
Reply from Brûler Studios
Hi Jordan,
Thank you for your review. First of all, we are sorry that you have not yet received your order. I immediately checked the status of your order and see that it was indeed delayed because some items were unexpectedly no longer available. The package is already on its way and is expected to be delivered early next week. You have received a track and trace by email earlier this week. Sorry once again for the delay, if you have any questions feel free to send us an email at contact@bruler.eu
Sincerely,
- Team Brûler Studios
I am very happy with my products from…
I am very happy with my products from bruler studios.
Good quality and good fit.
Thank you.
25 May 2022
Good quality
20 February 2022
Great seller super staff very comfy…
Great seller super staff very comfy material and great quality already place 3 times order . Looking for another 💪🏻
8 February 2022
It is a very serious company
It is a very serious company. His works are wonderful. And they deliver the order very quickly. I recommend it.
17 January 2022
Amazing shop
Fast delivery good quality material. And good customer service to let me know of a slight potential delay. But it arrived before expected delivery date
19 December 2021
Brilliant service
Brilliant service
I’ve ordered a couple of times from here
My ppl keeping asking where I got it from. Thanks again
5 December 2021
Very good luv for that g
26 October 2021
Excellent service thank you.
21 October 2021
I was very surprised
I was very surprised. Really good idea. Maybe not the best person in the world Pablo, and narcos is not the best thing in the world. But idea is cool. And I fill free to wear it. History is never die
26 September 2021
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