Excellent service from start to finish! From sourcing what I needed to providing it to order online and delivering in no time...I am truly impressed. Cheapest I could find online; I never came across... See more
Company replied
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Made a small online order over a weekend, for two items which was easy to do. One of the items was difficult to source elsewhere as there seems to be a shortage. Order acknowledgement, invoicing and n... See more
This was a replete purchase of medication for 6 months hay fever tablets for my dog. Pre approved by my vet. Excellent service and quick delivery. If I had to say 1 thing I was unhappy with it was t... See more
The staff in the Solihull store are always friendly and helpful, I prefer to travel further to see them than others in the local area. The online store has the best price around for some of my med... See more
Company replied
Company details
Written by the company
Browns Pharmacy Group is a family owned business of eleven pharmacies across the Midlands from Kings Norton to Hinckley. Our first pharmacy at Kingshurst was purchased by Walter Brown in 1980 and since then we have grown steadily. We believe strongly that our purpose is to provide our customers and patients with high quality service in dispensing and supply of medicines, pharmacist consultations and by offering good value products that help make people feel better. Our customers are important to us and we aim to give you a friendly welcome when you visit us.
Contact info
351 Warwick Road, B91 1BQ, Solihull, United Kingdom
- 02746 364586
- enquiries@wmbpharmacy.com
- brownspharmacy.com
Website problems It took more than tw two or…
It took more than two days and two or three phone calls to place a simple order! The shopping site was a nightmare!
10 March 2023
Sent me the wrong products
Sent me the wrong products, I’ve emailed for a refund and not had a reply
2 February 2023
Excellent service
Excellent service, ordered online and delivered within 48 working hours.
27 February 2023
Perfect thanks
3 March 2023
Having used Browns Pharmacy several…
Having used Browns Pharmacy several times I have always found the staff efficient and friendly and provide easy ordering and fast delivery.
2 January 2023
Amazing service will be using again
Amazing service will be using again. Browns Pharmacy was also cheaper than anywhere else. I ordered online It was quick, simple and easy enough for someone who doesn't use a computer very often.
15 February 2023
Driclor
The product was advertised and invoiced as 60ml but 75ml was sent. Normally no problem and would be a win win but I specifically wanted the 60ml bottle for its size as the bigger bottle does not fir where I keep it.
As for the produce, Driclor is extremely good
4 February 2023
Good prices quick delivery
1 February 2023
Initial order error rectified promptly
Initial order error rectified promptly, would order again
25 January 2023
Reply from Browns Pharmacy
Colin,
Please can we have your order number so that we can look into this for you. We take any errors extremely seriously and would like to be able to investigate this.
Many thanks,
Conor
No tracking number provided
After a week still not received my order and not had any reply to my emails!
Update - After the weekend I got a
Reply to my email and a tracking code. Royals mail strikes were the reason for delay in delivery however had I’d
Been given the tracking number at the start I would have known this.
3 December 2022
Reply from Browns Pharmacy
Sharyn,
I am sorry to hear that you have not received your order. We have now provided you with the tracking code and it appears that due to the strike action from Royal Mail this has delayed your order.
Unfortunately, we do not respond to emails over the weekend.
Many thanks,
Conor
Excellent value
Excellent value.
Arrived super quickly and well packed.
Would use again.
27 November 2022
Arrived quickly and a great price.
18 November 2022
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