Brown's Pet Range Reviews 3,920

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

They took the time to phone me and explain about what I ordered My order came very quickly and was well packaged with no damage Very satisfied and would definitely use these again

Rated 5 out of 5 stars

I recently placed and order with browns for my family dogs Christmas presents. After making the order I was contacted to say they was out of one of the toys I’d ordered but was happy to replace... See more

Rated 5 out of 5 stars

Excellent service from this company, fast delivery and great products. They also send out ‘freebees’ which are helpful to try different ranges as I have a fussy eater and she loves the Posh Nosh tin... See more

Rated 5 out of 5 stars

Brown's were very inexpensive, reliable and also contacted me to let me no one of the items i ordered was out of stock rather than putting a note in the order telling me. Having that personal attitude... See more

Company details

  1. Animal Feed Store
  2. Nutritionist
  3. Pet Store
  4. Pet Supply Store

Written by the company

Brown’s Pet Range supply high quality, premium specialist diets for a variety of different pets, including Dogs, Cats, Fish, Birds, Small Animals & Reptiles In-store we are a one stop shop for all your pet's supplies. From accessories for all pets, to premium diets developed by Globally Recognised Zoological Nutritionists! Online we offer an ease of use ordering system to subscribe and save money on a host of pet foods. You pick the amount and how often we do the rest. Ordering your pets dinner has never been easier!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Little Zoo Venturer Cage - Gold

Fantastic customer service. I had many questions about a cage I was interested in and needed to trust the shop I was buying it from. All staff at Brown’s Pet Range went above and beyond, going back and forth, between myself and the manufacturer to give me the answers I needed to make an informed decision on which cage to buy. Top class service. Thank you so much.

13 September 2023
Rated 5 out of 5 stars

Bird feeder

Absolutely excellent item and service would definitely recommend this shop and will definitely be using again

10 September 2023
Rated 5 out of 5 stars

I was traveling abroad and really…

I was traveling abroad and really needed my order dispatch and to arrive before I fly. It was and I was kept informed all the way and my little one was not disappointed. She is loving her treats, the best ever product and service.

4 September 2023
Rated 5 out of 5 stars

Amazing

Easy to order and our dogs love the salmon treats and lamb and rice. And even got a free sample of dog food with our order. Will be ordering again soon 🙂

3 September 2023
Rated 5 out of 5 stars

Super fast delivery,all my three dogs…

Super fast delivery,all my three dogs love this food and my elderly Bishon is getting quite fussy now as to what he eats, list of ingredients looks impressive and natural with added vitamins etc, good price also with an extra 15% off , highly recommended dog food and Browns!

13 August 2023
Rated 5 out of 5 stars

Excellent service

Excellent service, and super fast delivery, and my Lexy loves her free treats that were in the box, thank you

4 August 2023
Unprompted review
Rated 2 out of 5 stars

Meat arrived without been in sealed…

Meat arrived without been in sealed packets which has never been the case before and defrosted. Are customers now expected to find sealed packaging themselves. Not what was expected

18 July 2023
Brown's Pet Range logo

Reply from Brown's Pet Range

Hi Peter I am sorry to read this, i have responded via Email if you can reach out so we can resolve the issue.

Kind Regards

Steve

Rated 4 out of 5 stars

Archie’s food is all ways delivered…

Archie’s food is all ways delivered quickly, the only problem is that just lately they’re out of food & treats for a long time. The chicken & fish dry food & treats is the only food that Archie can eat. I have purchased Browns Pet range for a few years now and always been happy with the service. Please keep more stock!!

18 July 2023
Rated 5 out of 5 stars

Had one out of stock item but replaced…

Had one out of stock item but replaced with suitable replacement very happy with service and pup happy with her replacement. We recommend this pet shop to all people we know with pets. Thanks to all staff at browns all very knowledgeable if you have question query

4 July 2023

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