They took the time to phone me and explain about what I ordered My order came very quickly and was well packaged with no damage Very satisfied and would definitely use these again
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently placed and order with browns for my family dogs Christmas presents. After making the order I was contacted to say they was out of one of the toys I’d ordered but was happy to replace... See more
Excellent service from this company, fast delivery and great products. They also send out ‘freebees’ which are helpful to try different ranges as I have a fussy eater and she loves the Posh Nosh tin... See more
Brown's were very inexpensive, reliable and also contacted me to let me no one of the items i ordered was out of stock rather than putting a note in the order telling me. Having that personal attitude... See more
Company details
Written by the company
Brown’s Pet Range supply high quality, premium specialist diets for a variety of different pets, including Dogs, Cats, Fish, Birds, Small Animals & Reptiles In-store we are a one stop shop for all your pet's supplies. From accessories for all pets, to premium diets developed by Globally Recognised Zoological Nutritionists! Online we offer an ease of use ordering system to subscribe and save money on a host of pet foods. You pick the amount and how often we do the rest. Ordering your pets dinner has never been easier!
Contact info
12-14 Oak Road , SS8 7AX, Canvey Island, United Kingdom
- 01268 209418
- hello@brownspetrange.com
- brownspetrange.com
4.7
Excellent
4K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top draw
Was a slight issue with order and they sorted it out promptly without hesitation.
15 September 2025
Excellent product
Excellent product, good quality, decent price plus free dog treats.
All good, would recommend.
14 August 2025
Nice custmer servis :)
14 August 2025
Wrong items sent
Wrong items sent, have tried to contact Browns to rectify . And both methods have been ignored. They usually are good and contacting myself to see if I am happy with a replacement. Unfortunately this didn’t happen this time.
15 July 2025
Reliable and affordable!
My partner and I have placed multiple orders with Brown's Pet Range for dog treats for our Husky, and bird food for our Cockatiel and Green-cheek conure.
Prices for the products are great and delivery has always been speedy.
8 July 2025
Rubbish.
I have been buying these treats for 2 years and they have been lovely. They are soft and I can bury my dog's pills in them and she doesn't realise. The last 2 lots I've bought have been awful. Very hard and when I break them and try to sandwich the pill in they crumble. So totally useless. I did email the company but of course was ignored.
7 July 2025
My dogs love this food.
My dogs love this food, but I have struggled to get this delivered undamaged recently. The last delivery was really damaged, I had at least 10 trays that were open in the box, which meant that they had to go in the fridge before use. I was really disappointed, there was little to no packaging and the company have been great in the past?
I have emailed several times to see if there is a resolution, and I have been disappointed again.
28 May 2025
Viktor’s food
Ordered dog food……got numerous notifications and it arrived within a few days!!!! Very efficient……I like it!!!! Thank you 🙏🏼
30 May 2025
Our dog absolutely loves this wet food
Our dog absolutely loves this wet food.
Friendly and helpful staff, delivery was fast and product was the cheapest I found online.
9 April 2025
Unprompted review
reliable service
8 April 2025
Excellent customer service
Easy to order and fast delivery. The grain-free range is ideal for my dog's sensitive tummy. Excellent customer service.
20 March 2025
Excellent service & communication
Excellent service, telephoned me to inform me items were not available when I placed the order but if I waited a day my whole order could be completed. I waited and received all of my order as promised.
15 March 2025
The pet range of food is so good my two…
The pet range of food is so good my two beautiful dogs love there range of food only use browns.
Love using Browns pet range, they have a wide variety of products and some great deals.
17 February 2025
Unprompted review
Quality products
Quality products, efficient service. Have used many times and will continue to do so.
17 February 2025
Excellent …
Really quick delivery and if you go inspire they are so helpful and friendly I highly recommend
10 February 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.