You left us without any oil for 3 weeks, with 2 small children in the house. Your drivers stood us up on 3 separate occasions without explanation. On the last occasion, the driver lied about not havin... See more
Company replied
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See what reviewers are saying
I have now received an additional bill for delivery. I do not recall this being mentioned when getting the quotation and paying in full for the oil. This has never happened before, and I am consider... See more
Company replied
Browns of Burwell are a fuel supplier that has time after time looked after us. They are always helpful and with their delivery and yard service enable, even hopeless people like me, to have a reliabl... See more
All aspects of your service were good except for the delivery date which was one day outside your 14!day delivery period. Shame really. You need to sort out your scheduling system and update it to... See more
Company details
Written by the company
Browns of Burwell is a 1st class delivery service for domestic, agricultural and commercial fuel and oil customers throughout the Cambridgeshire area. Lead by our local and experienced team, Browns of Burwell have been a leading supplier in the fuel industry for over 20 years. This ensures that you will receive a professional, focused, and courteous service that always puts the customers’ needs first. So, if you’re looking for a trustworthy heating oil or fuel supplier in the Burwell area, give us a call today on 01638 741 306 to receive a quote or schedule a meeting.
Contact info
Meadow View Industrial Estate, Reach Road, Burwell , CB25 0GH, Cambridge , United Kingdom
- 01638 741306
- burwell@nwffuels.co.uk
- brownsofburwell.co.uk
3.0
Average
137 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 2 weeks
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Always on tap.
Browns of Burwell are a fuel supplier that has time after time looked after us. They are always helpful and with their delivery and yard service enable, even hopeless people like me, to have a reliable supply of fuel. Of course now we use their monthly top up program life could not be easier and we still get all the benefits of price falls and the less nice price rises so we don't feel we are missing out.
25 September 2020
Unprompted review
Very satisfied with my delivery of oil
Very satisfied with my delivery of oil. The person delivering the oil was friendly and professional.
25 September 2020
Unprompted review
Always prompt and reliable
Always prompt and reliable. Have had a problem with the finance division in the past but always sorted out directly
4 September 2020
Unprompted review
Good service as normal
4 September 2020
Unprompted review
I've been with Browns for years
I've been with Browns for years, always a good price and deliver as agreed.
2 September 2020
Unprompted review
Always punctual deliveries for the farm.
27 August 2020
Unprompted review
A reliable, helpful and reasonably priced supplier.
Browns have always been reliable, helpful and reasonably priced. We run an oil fired AGA and if the oil is not of a high standard, the AGA refuses to run properly - as we found out to our cost when a lower standard of oil was provided by our previous supplier. We are glad we made the change to Browns.
26 August 2020
Unprompted review
Highly recommend
We use Browns of Burwell on a weekly basis for our business and are very pleased with their service. They are reliable and always turn up on time, they are also very easy to contact and always answer any queries we may have.
26 August 2020
Unprompted review
Great service
Always competitive prices. Very fast deliveries and always very friendly.
26 August 2020
Unprompted review
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