Browns Roofing Reviews 18

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Roofing Contractor

Written by the company

Browns Roofing is a family-run roofing business based in Cambridge, with over 20 years experience Our team of roofers have the skills and knowledge required to provide the very best roofing services. You can rely on Browns Roofing for all of your roofing requirements.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We are delighted with Eli and his team

We are delighted with Eli and his team. Eli was easy to deal with. Good communication. Did a great job at a reasonable price. Polite and courteous. We would recommend Brown’s roofing with a five star backing.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Replacement gutter

Browns did an excellent job replacing gutter, soffit and fascia which was rotten. On time and friendly and were able to connect and make a waterproof seal with the neighbours existing gutter. Cleaned up after job. Would thoroughly recommend.

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Eli and Darren did an excellent job

Eli and Darren did an excellent job of replacing the facia, soffits and gutters to the front of my house. They were courteous, professional and efficient and removed all the old wood and scraps at the end of the job leaving the site tidy. They communicated clearly about the timing and breakdown of the job. I would definitely use Browns Roofing again.

30 May 2024
Unprompted review
Rated 5 out of 5 stars

Great update to our White House - thanks!

We've lived in our 1963 detached house in CB3 for 43 years. Brown's Roofs has a standard of customer service and delivery exceeding anything we've had before. Our project was modest: replace all of the council grey dilapidated guttering with high quality white to match our UPVC windows, doors, soffits, etc. The result is spectacular: we now have a wonderful White House! Eli is positive on all aspects of customer service: approachable; clear communication, helpful and honest; reassuring, good at suggesting further improvements but without energetic cross-selling and up-selling, no pressure. Proper contact and paperwork throughout by email: arranging survey, fully detailed quotation broken down into nine specific tasks, invoice with full details for paying by bank transfer. All of them, great guys to have around for three days.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and high-quality service

Eli and his team responded very promptly to our call-out email and arrived very soon afterwards to assess the problem; they replaced our leaky gutter equally efficiently and finished well ahead of schedule. We are very pleased with the result.

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

We had our gutters, soffits and fascias replaced by Eli and his team today. They are a lovely bunch of people. Very professional, reliable and courteous. Eli was the only roofer who instantly spotted some birds nests behind the fascias when he came to give us a quote. He even explained on the phone why we couldn’t open the bedroom windows fully( they were catching on the fascias) when we first called him to make an initial enquiry, which showed he was highly experienced and competent. The other quality I liked about Eli was his excellent communication skills. He would always keep you updated and answer your calls/messages which is a rare quality in tradesmen this day and age!

23 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Very professional and clean. Fantastic job done. Would definitely recommend and use their services again.

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent and trustworthy

Mr Eli Brown was excellent starting from the initial communications to the repairing work done.
Always responsive with useful information promptly at any hours including evenings and weekends.
He is also very experienced in his business and considerate for the needs of the customers.
We think his price is reasonable and trust the quality of his work.

16 August 2023
Unprompted review
Rated 5 out of 5 stars

Very pleased with this company

Eli and Darren did a great job repairing leaks in my guttering, clearing a blockage and fixing poorly joined lengths. They showed me the problems and explained what they were going to do to solve them. The company is very good at replying to emails and returning phone messages. I can't recommend Browns Roofing highly enough.

31 May 2023
Unprompted review
Rated 5 out of 5 stars

So glad I chose Browns Roofing

I’m so glad I chose Browns Roofing to replace the soffits, facia & guttering on my house. Eli, Darren & Andy are a professional & hardworking team. They got on with the job & taking away all the waste & rubbish leaving my garden clean & tidy. They’re a polite & friendly crew & I was happy to have them working on my home. They did a fantastic job & I’m delighted with how lovely my house looks now. My house is now secure against the elements, bird & wasp nests I have total peace of mind. I am more than happy to recommend them.

11 May 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Prompt, professional, pleasant and capable people. They replaced all the old guttering and fixed new fascias on our roof quickly and efficiently. They did an excellent job, cleaned up everything after they had finished and didn't tread on any plants, as I had asked!
We would highly recommend them for any roofing job.

26 April 2023
Unprompted review
Rated 5 out of 5 stars

Very happy with the end result.

Very happy with the end result.
They replaced all soffits, facia's and guttering it now looks so much better. The site was left clean and tidy.
The contractor and staff were a pleasure to deal with.
Reliable company to deal with would recommend.

8 March 2023
Unprompted review
Rated 5 out of 5 stars

I love these guys - brilliant job! :-)

My guttering and facia boards had needed doing for years, and water was coming in through a chimney where a pot was missing, and the rendering had cracked up. Because of the facias being so rotten, squirrels kept gnawing their way through it to get into my loft. Then I'd have to pay to get them out again and do small repairs. So the time had come ... I was worried about finding honest traders who would do a good job (one of the reasons I'd been putting off the work - how do you know?), so I was delighted when a friend recommended Browns Roofing. They came to have a look and gave me a quote on the spot. A general building company who had done my bathroom had lost their assessor, so I just went ahead with Browns. Because of rain they couldn't start the work the first day, but the next day they got cracking and worked straight through to finish the work in four days. I am DELIGHTED! They worked round my plants as best they could, were always friendly and lovely to have around, noise and mess were kept to a minimum, and they liaised well with my neighbours (who allowed them to stabilize the scaffolding in their garden). At various points they sent me pictures of what they found when they got up there, and of the work they did to fix it. They cleared all the mess and left everything beautifully tidy. The final result is AMAZING - my house, which had started to look a bit tired with the old facia boards, now looks sturdy and well looked after. I cannot thank Eli and his team enough. Really, if you need work done on your roof, you need to consider Browns Roofing. I cannot recommend them strongly enough! Thank you, guys! :-)

14 June 2022
Unprompted review
Rated 5 out of 5 stars

We are so please with our new roof on…

We are so please with our new roof on our Summer house.
There standard of work is excellent.
They were very approachable and helpful and cleaned up after them selves when they had finished the job.
I highly recommend them.

21 April 2022
Unprompted review
Rated 5 out of 5 stars

From getting a quote to completing the…

From getting a quote to completing the work, Browns roofing were professional and friendly, the work was carried out to a high standard, and at a reasonable price. I would highly recommend them to anybody and would defiantly hire them again. Our new fascia boards and guttering looks great and are guaranteed for 10 years. Thanks for doing such an excellent job.

9 February 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look