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Rated 5 out of 5 stars

You may have heard the phrase that "doctors make the worst patients". The true could be said of of tutors who are students! Everyone at Brooks and Kirk was supportive, open minded and genuinely... See more

Rated 5 out of 5 stars

I have recently finished a level 3 assessor training course with Brooks and Kirk. From start to finish I've had a great experience with this training provider and wouldn't hesitate to do further cours... See more

Company replied

Rated 5 out of 5 stars

A fantastic course made really enjoyable by a company such as Brooks and Kirk who were really encouraging supportive, and genuinely keen to help. The course was great value with varied assignments a... See more

Company replied

Rated 5 out of 5 stars

I completed my Level 3 CAVA course with Brooks and Kirk and I would highly recommend these training providers. A friendly, hardworking and dedicated team that are always on hand to help. Great, concis... See more

Company replied

Company details

  1. Educational Institution

Written by the company

We have been delivering Assessor and Internal Quality Assurance courses for just over 25 years. For all your TAQA Training needs, choose Brooks and Kirk.


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5.0

Excellent

TrustScore 5 out of 5

305 reviews

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Rated 5 out of 5 stars

Successfully Qualified!

You may have heard the phrase that "doctors make the worst patients". The true could be said of of tutors who are students! Everyone at Brooks and Kirk was supportive, open minded and genuinely interested in the delivery of the qualification.

This was my first on-line course; the platform was easy to use, which when coupled with excellent communication from Laura and Amber, meant progress went smoothly.

I cannot recommend Brookes and Kirk highly enough.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Five star experience

Five star experience. You are given support at every single step along the way, what you are doing is always clear and you can work to your own timescale. For the CAVA Level 3 I did a piece of work each day and finished in 8 weeks. The staff will go above and beyond to help you. The support and staff engagement is something that was missing from every other provider review I looked at, and although BK is a little more expensive, you get more than your moneys worth. Other courses I have done have 4-6 week waiting times to get feedback so you can resubmit meaning the course drags on for ages and is often out of your hands. This isn't the case here - I don't think I ever waited more than a day - maybe two. To top it, there is no "hard sell". I made enquiries, and was left alone to make my choice. Other providers were sending me emails constantly to try and get my business. BK simply don't need to and that is another sign of a quality business. Well done BK, and thank you. I don't have any more qualifications I need from you, but I want others to see that you really are top tier and get the same support I did.

17 March 2026
Unprompted review
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Reply from Brooks and Kirk

Hi, thank you for taking the time to leave us this absolutely fantastic review! We're so very glad to hear you had such a good learning journey with us.
If you need anything at all, please don't hesitate to contact us, and we'd be happy to help.
All the best!

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

A Great basis for the learning…

A Great basis for the learning experience to gain the knowledge to become a teacher with no pressure to complete and able to fit in the life work balance

9 March 2026
Unprompted review
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Reply from Brooks and Kirk

Hi Chris,

Thank you for taking the time to leave us this review. We're glad to hear you had a great learning journey with us.
If you need anything, please don't hesitate to contact us and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

Level 3 assessor course

I have recently finished a level 3 assessor training course with Brooks and Kirk. From start to finish I've had a great experience with this training provider and wouldn't hesitate to do further courses in the future. Every person I interacted with at the company were really lovely and supportive. The check ins were helpful and I never felt under pressure with work during the course. The course material was relevant and laid out in a good format and structured in a way that kept me interested throughout the course. I would highly recommend Brooks and Kirk

19 February 2026
Unprompted review
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Reply from Brooks and Kirk

Hi,

Thank you for taking the time to leave us this lovely review. We're glad to hear you had a good learning journey with us.
If you need anything in the future, please don't hesitate to contact us and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

I had a really positive and enjoyable experience

I had a really positive and enjoyable experience completing my IQA and Assessor courses with Brooks and Kirk and would highly recommend them for their quick, helpful, kind and supportive guidance throughout the course.

Especially many thanks to Laura for being always there when needed.

27 November 2025
Unprompted review
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Reply from Brooks and Kirk

Hi Dina,

Thank you for taking the time to leave us this lovely review! We're glad to hear you had a great learning journey with us.
If you need anything at all, please don't hesitate to contact us, and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

My Past -Experience with Brooks & Kirk

Just wanted to comment that, I am currently having a very horrible experience with another Training Provider at the moment. But I took my memories back to when I did my CAVA & IQA Courses with Brooks & Kirk. Brooks & Kirk gave feedbacks in a very timely manner (This really motivated me to complete my courses with brooks & Kirk) After assignment submissions Brooks & Kirk gave prompt feedbacks. Certification Process was also very efficient- i.e I did not wait a very long time to collect my Certificates after I completed the relevant courses with them. Unfortunately I cannot find any other training provider that I can compare with Brooks and Kirk at the moment. They are very !!Excellent!!!!

17 November 2025
Unprompted review
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Reply from Brooks and Kirk

Hi le dele,

Thank you for taking the time to leave us this brilliant review! I'm sorry to hear you're having a bad time with another provider but am glad that you had such a great experience with us!
If you need anything at all, please don't hesitate to contact us and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

Brooks and Kirk IQA

Did my IQA lead qualification with, Brooks and Kirk, the training material was very clear and Laura my tutor, provided excellent support, would highly recommend.

10 October 2025
Unprompted review
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Reply from Brooks and Kirk

HI Sophie,

Thank you for taking the time to leave us this great review! We're glad to hear you had a good learning journey with us. If you need anything in the meantime, please don't hesitate to contact me, and I would be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

Outstanding training provider

I have undertaken three qualifications with Brooks and Kirk I found the experience enjoyable and their support outstanding I would definitely use them again when undertaking additional qualifications when required.

19 September 2025
Unprompted review
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Reply from Brooks and Kirk

Hi Tracey,
Thank you for taking the time to leave us this fantastic review! We're glad to hear you've had such a good learning journey with us. I will let the team know your great comments.
If you need anything in the meantime, please don't hesitate to contact us and we'd be happy to help.

KInd regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

Cava and AET course

I have just finished my course in both the Cava and AET teaching. I really enjoyed the course and would advise anyone looking for a career change to get in touch with Brooks and Kirk.

31 July 2025
Unprompted review
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Reply from Brooks and Kirk

Hi Nafeesa,

Thank you for taking the time to leave us this brilliant review. We're glad to hear you had a great learning journey with us. I'll let the team know your lovely comments.
In the meantime, if you need anything else, please don't hesitate to contact us, and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

Professional, Structured and Encouraging

Brooks and Kirk offered a clear, well-structured course that built my confidence as a trainee assessor. My tutor was approachable, and the feedback was always helpful and detailed. I’m really glad I chose them!

16 July 2025
Unprompted review
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Reply from Brooks and Kirk

Hi Sotiria,

Thank you for taking the time leave us this great review! We're glad to hear you had a good learning journey with us.
If you need anything, please don't hesitate to contact us, and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

Level 3 CAVA

The staff Brooks and Kirk were nothing short of amazing, the support they gave was exceptional and the assessors were very experienced and helpful, it made the course enjoyable.

15 June 2025
Unprompted review
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Reply from Brooks and Kirk

Hi Justin,

Thank you for taking the time to leave us this great review! I'm glad to hear you had a good learning journey with us and the support we gave you was brilliant.
If you need anything in the meantime, please don't hesitate to contact us and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

I have dyslexia so I was very nervous…

I have dyslexia so I was very nervous about doing this course. The support I got was amazing please go for it there amazing.

20 June 2025
Unprompted review
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Reply from Brooks and Kirk

Hi Michelle,

Thank you for taking the time to leave us this great review! We're glad to hear you had a good learning journey with us and supported you with your dyslexia!
If you need anything else in the meantime, please don't hesitate to contact us and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

CAVA course

Just completed a CAVA course. I thoroughly enjoyed doing it. The staff were amazing and gave guidance, support and constructive feedback. Anyone wanting to do a course, I would definitely recommend Brooks and Kirk. I am looking forward to starting another course with this company. I can not praise this company enough!

6 May 2025
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi,

Thank you for taking the time to leave us this great comment! We're glad to hear you had a great learning journey with us.
In the meantime, if you need anything, please don't hesitate to contact us and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

A trustworthy and professional organisation

Im always weary of enrolling on online courses, but im really glad that i enrolled at Brooks & Kirk. The best thing about them is they're just as helpful and responsive after enrolment as before. All of the staff are very friendly, responsive and helpful.
The moodle is easy to use and the format of self paced learning suits anyone on a time rich or restricted time scale. I managed to pass the CAVA course in 3 months as i had a lot of time free, but it could have stretched out much further if my circumstances changed.
The guidance that they publish is just enough to point the user in the right direction to aid their research, but if you need more help their staff are always on hand and they answer calls and emails really quickly.
Not many negatives really, just really enjoyable.

29 May 2025
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Paul,

Thank you for taking the time to leave us this fantastic review! We're glad to hear you had a great learning journey with us. I'll let the team know your lovely comments.
In the meantime, if you need anything, please don't hesitate to contact us and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

A great course

A great course that helped equip me with the base knowledge to conduct satisfactory assessments for my role. The support given was fabulous and I recommend anyone considering a course like this to work with B&K.

29 May 2025
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Simon,

Thank you for taking the time to leave us this great review! We're glad to hear you had a lovely learning journey with us. I'll let the team know your comments.
In the meantime, if you need anything, please don't hesitate to contact us and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

This was a great course

This was a great course, very helpful and authentic. I would recommend to others.

9 May 2025
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Zuhre,

Thank you for taking the time to leave us this great review. We're glad to hear you had a great learning journey with us.
If you need anything, please don't hesitate to contact us, and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

Supportive and efficient

Brooks and Kirk have been a great support from the beginning of my course. I managed to finish in 6 months, this is down to the support and speed that assignments were marked. Units 2 and 3 were really interesting, and gave a good insight into the role of an assessor. The support afterwards with ideas for careers and the arrival of my certificate 2 weeks after finishing was great. I would recommend them if you're thinking of starting this course.

12 April 2025
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Jess,

Thank you for taking the time to leave us this fantastic review! We're so glad to hear you had a brilliant learning journey with us. I'll let the team know your great comments!
If you need anything in the meantime, please don't hesitate to contact us and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

Heroes of the Industry

I have heard some god awful horror stories from people who have dealt with tutors/assessors on online platforms and I was nervous to start because of it.

I found however, that Brooks & Kirk are the answer to caring, knowledgeable and competent online learning!

From my first phone call which had me laughing away, and at the end, so excited to start, they have been wonderful!

There has not been a second where they have made me feel inferior or stupid and they have done nothing but boost my confidence at every hurdle i've found myself at.

They regularly check in but not too much, they will talk you through any part of your course, as many times as you need until you get it, without anything but kindness and understanding!

It has taken me alot longer than I originally anticipated and intended, with covid and personal issues but they have gone above and beyond to make me feel like I have everything I need to succeed.

At the end of my prfossional discussion, I found myself choked up, not just because i'd finally completed it but because I was over whelmed with how amazing the whole process was.

To the people of Brooks and Ki
rk, know that your staff are unreal and an asset to your buisness and you are an assett to the industry!

I will tell everyone I know about you because I want so many more people to feel how accomplished and confident I feel now and it's all because of you!

Thank you so much!

4 April 2025
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Jody,

Thank you so much for taking the time to leave us this fantastic review! We're so happy you had such a great learning journey with us! I'll make sure all the team know your brilliant comments.
If you need anything else from us, please don't hesitate to contact us and we'd be happy to help!

Kind regards,
Kacy,
Brooks and Kirk

Rated 5 out of 5 stars

Great people!

20 March 2025
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Chukwuemeka,

Thank you for taking the time to leave us this review! We hope you had a great learning journey with us.
If you need anything at all, please don't hesitate to contact us, and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

Excellent support given throughout my…

Excellent support given throughout my CAVA course. I'm really glad I used Brooks & Kirk for my learning.

14 March 2025
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi David,

Thank you for leaving us this great review!

If you need anything in the future, please don't hesitate to contact us, and we'd be happy to help.

Kind regards,
Katie
Brooks and Kirk

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