Bromley Plumbers Ltd Reviews 

161
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fully recommend this company. We had a rubble bag blocked in our drain from a previous builder and Jack and his team remained polite and cheerful throughout and completed the job quickly. They disinf... See more

Rated 5 out of 5 stars

We had water dripping through ceiling from under the first floor bathroom. We rung bromley plumbers with our dilemma and they came round within the hour. They investigated and found the problem straig... See more

Rated 5 out of 5 stars

Found Bromley Plumbers online, first time used them and will definitely be using them again. Helped unblocked a persistent drain that kept getting blocked. Used multiple companies in the past... See more

Rated 5 out of 5 stars

Very prompt in coming round and fixing a blocked sink. Michael was very professional and friendly

Company details

  1. Plumber
  2. Drainage Service

Written by the company

We're a small, professional family run plumbing & drainage company based in Bromley, covering all areas and aspects of plumbing & drainage work in South East London. With over 17 years’ personal experience and over 55 years combined experience between Father & Son, we pride ourselves on our reputation for efficiency, honesty, great rates, and the highest quality of workmanship. We offer: ✔️No call out charge emergency service ✔️Same day service at a time that suits you ✔️Transparent charging system at very competitive rates ✔️12 months’ guarantee ✔️Works charged at an hourly rate or fixed price. Some of the services we provide: Blocked drains, High-pressure drain jetting, Drain CCTV, Drain installation, Blocked sinks, and much more...


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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4.9

All reviews

(161)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Can’t thank the boys enough they came…

Can’t thank the boys enough they came out on Bank holiday Monday to make safe after my cylinder split and arranged to fit a new one on Wednesday. Tom arrived promptly and carried out the works efficiently especially as he had to redirect a lot of the pipe work due to the limited space. He was polite clean and did a good job
Many thanks

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Tom arrived at the given time

Tom arrived at the given time. His assessment of the issue was focussed and timely. He quickly obtained the necessary replacement part and fitted it promptly with no fuss or delay. A very pleasant and friendly person who had the job assessed and completed in very good time. I know where we will be looking in future should we need a plumber.

21 August 2024
Unprompted review
Rated 5 out of 5 stars

First Class

First Class - Whole House water filter and descaler installed by Luke. He is clearly proud of his work, as installation was first class, with clean solder joints and great parallel alignment of the pipes. Cannot fault them, and having them back next week to do a little more work.

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Friendly, quick and efficient.

I had to request an emergency call out as our kitchen tap, waste pipe and trap were leaking badly into the space below the sink. My call was answered promptly. The gentleman that answered took the details and then gave me an estimated time slot. At around the estimated time I got call to let me know the plumber (Jack, I think) was on his way. He was friendly, helpful, quick and efficient - explaining what was required and an estimated cost before he began the work. All finished in just over an hour including a quick trip to get parts. And all on a bank holiday Monday!

27 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent work, highly rate Bromley Plumbers

I rarely leave reviews, but on this occasion due to the stress I was under had to say my appreciation. We had a leaking pipe causing damage and Jake, Bromley plumbers came to our rescue. Jake was such a pleasant worker, courteous, tidy and was so helpful. He fixed the issues in record time. Thank you Jake.

25 May 2024
Unprompted review
Rated 5 out of 5 stars

5* company

5* company. Investigated a leak our usual plumber couldn’t find within an hour of arrival. Costs given upfront and very reasonable. Would definitely recommend and use again.

9 October 2023
Unprompted review
Rated 5 out of 5 stars

flat leak

We experienced a massive leak in the block of flats we live in through inadequate stop cocks and faulty fittings. The service was quick and easy to book an appointment even through a few of us having individual issues in different apartments.

Jake came to visit and liaised with all residents and helped each individual who had problems with their plumbing.

He was very friendly and approachable and ensured a thorough and good job was done on each individual flat. Continuous checks even when the job was complete and fittings in place were performed as well just to ensure no further issues down the line.

Would definitely recommend to others who have plumbing issues. Great standard of work and took time to make sure the job was done to an excellent finish.

20 July 2023
Unprompted review
Rated 1 out of 5 stars

Zero interest in Smaller Jobs.

Made a perfectly reasonable enquiry for a relatively modest job when they advertise as being 'no job too small' but clearly totally disinterested .Absolutely no reply even to say they couldn't be bothered.
Pretty poor really - at least say you cant be h-arsed.

17 April 2023
Bromley Plumbers Ltd logo

Reply from Bromley Plumbers Ltd

Hi David

I’m sorry to have overlooked you email.

Unfortunately some emails do get missed as i currently run the business and still work on the tools full time. We’re a very small company so having a full time admin person isn’t possible. I feel a 1* review is a bit unfair as we try to give 100% customer satisfaction as you can see from our other reviews.

Hopefully you have got the shower sorted by now, if not would be happy to help if still needed?

We do all jobs big or small but sometimes i do miss things. I’m sorry you feel you have have had a poor service from us and would make that up to you if still needed.


Many thanks
Jack

Rated 5 out of 5 stars

Fantastic service from Bromley…

Fantastic service from Bromley Plumbers! They came out on the same day for their standard fee (they don’t charge an emergency fee), which was competitively priced. The guy who came out (didn’t catch his name in my state of semi panic) was courteous, ultra helpful and very fast + efficient! Downstairs neighbour had a leak and the “plumber” (negative review coming up once I have found their name) who came in the morning diagnosed it as coming from my flat even though it clearly wasn’t (leak was in an alcove I don’t even have in my flat, he just wanted to quickly wash his hands off that job, that was obvious) so anyway long story short, it turns out the leak we were looking for was coming from the flat above, not mine. The Bromley Plumber clocked it within 5 minutes investigating and he accurately diagnosed the problem as coming from the upstairs boiler.. he graciously fixed the issue in my neighbour’s boiler when I’m sure some other less ethical plumbers would have said that’s not what they were called out for and would have declined to fix the issue (I’m passing on the cost to my neighbour). All this to say, I had a fantastic experience with Bromley Plumbers, I’ve saved their number in my phone and they will be my go-to now. Ethical, reliable and keen to get the job done, thank you so much!!

30 June 2023
Unprompted review
Rated 5 out of 5 stars

Replied very quickly to our enquiry and…

Replied very quickly to our enquiry and followed up by a visit to our family members house. Repaired piping to leak below at minimum distribution despite being told by another company it couldn’t be fixed and at a greater expense. Plumber was caring and efficient. Would recommend and have done already.

7 June 2023
Unprompted review
Rated 5 out of 5 stars

This is the 3nd time using this…

This is the 3rd time using this company. Consistent in costs, service and their friendly professionalism. Would not go else where for our plumbing or drainage requirements. A fantastic local company who we can trust and rely on. Thank you Bromley Plumbers.

6 June 2023
Unprompted review
Rated 5 out of 5 stars

Attic Bathroom overhaul

My thanks to Bromley Plumbers and Stuart. It is great to have a fully working modern toilet in my attic room. Also great to have a new saniflo which does not keep roaring at all hours of the day and night! All unexpected issues were resolved immediately.

27 February 2023
Unprompted review
Rated 5 out of 5 stars

Ongoing great service

We've needed the services Bromley Plumbers offer 3 times in the last month! They have cleared our drains and recognised an issue Thames Water needed to address. This saved us money and showed that they are honest and not trying to make money from us.

Our next two issues were a running toilet and fixing a valve to disconnect our old washing machine and connect the new one.

Their response time is fast, they are always so polite and the prices are reasonable. I definitely recommend them.

23 February 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend Bromley Plumbers

Bromley Plumbers are absolutely brilliant. I've twice now had them out to help sort out blockage issues - once with an outside drain and most recently with a blocked sewage pipe backing up into my flat. They price appropriately compared to rip off competitors, they turn up when they say they will, they are polite, they clean up but most of all they do the job - and with this last job, they were the third company to come out and the only one that knew what to do and got it done within a couple of hours. Could not recommend highly enough.

21 February 2023
Unprompted review

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