Broad Essentials Inc. Reviews 51

Never ever have I ordered a product from a company and then been totally ghosted by said company when I have reached out in many different ways trying to inquire about my order. Their website chat box multiple times (no response even when it states “immediate reply”), called their number (left message and no call back), emailed them multiple times (zero response except automated emails about processing/shipping). On their website it states most orders ship in 2-3 days, and my order for one bottle of very expensive CBD oil took 2.5 WEEKS to arrive, so yeah, I was inquiring and complaining about how long it was taking and totally baffled that I never got a single response. The worst part is, the product is great and probably my favorite CBD oil, but I could never order again from such a terrible company that has totally dissed a new customer and takes 2.5 weeks to send one lil bottle. Horrible non-existent customer service.

I am pleased with the results for my pain.

I doubled the dose and it still didn’t work

Good service and shipment / delivery

So far I love the products!

Haven’t been able to use it because the rollers on both the bottles I purchased do not roll!

I had an issue with an order recently and with one short Chris handled that issue to my satisfaction.

Quick shipping. And wonderful product for a great price. We will purchase again!

I like the mild scent.
The light oil is not greasy at all.

really Great product i highly recommend it,Thanks!

Wife loves the bath bombs! About to get a monthly subscription for them.

Y’all just badass making cbd candles I love candles thank you

Always great customer service & I love their products.

Great CBD products. Great customer service. So easy to work with & and response time is amazing!

Fast delivery and lemon flavored cbd that helps me sleep deep for 8 hours a night.

Excellent product and service.

Easy ordering. Arrival time reasonable. It's a Christmas gift. Not sure how she'd rate the products.

Quality of product is exceptional. It really works on all kinds of pain and deep tissue pain too. If you were skeptical, please don't be and give it a try as I did and am so satisfied and have been a repeat customer many times.
Customer service and timeliness of receiving orders is fantastic.

I made a shipping error and they were easy to get a hold of and friendly about my mistake. They accommodated right away.

Gave four stars only because I’ve just had the treatment a few days. That said, it looks very promising and the delivery communication, service and personal greeting in the package was great.

While looking for a reputable source for CBD oil, I came across Broad Essentials. I knew nothing but by the end of the lengthy chat session with Chris, I was well enough informed to by a few products. If good service, a friendly and helpful sales associate, and prompt shipping mean anything, this IS the place to go! I've been using the products for only 5 days but I feel a difference in wrist and thumb where I have osteoarthritis. My husband has had some relief in lower back. I am very well pleased!