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Rated 1 out of 5 stars

This was a working and reliable TV service, that is, up until recently when I can't access it at all. When I try to go to their website, all it says is "Maintenance mode" and then another messag... See more

Rated 5 out of 5 stars

I have been a member right from the very start. Superb service at a terrific cost. Bronze, Silver & Gold plans available to meet any budget. Support staff are always responsive and courteous on the... See more

Rated 5 out of 5 stars

The British TV Club team make sure to communicate with the membership and let us know when something may cause a concern, such as local power outages or comms line issues. This allows us to really kno... See more

Rated 5 out of 5 stars

I've been with them since the inception of the service and can't fault them, I completely recommend them to anyone who is searching for a Brit TV provider. The service is top notch and the support sys... See more

Company replied

Company details

  1. Telecommunications Service Provider

Written by the company

The British TV Club is a private, members only club where people can watch British free-to-air TV online, anywhere in the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

45 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Shut down with no notice, unable to contact anyone or get refund

This was a working and reliable TV service, that is, up until recently when I can't access it at all. When I try to go to their website, all it says is "Maintenance mode" and then another message saying "The British TV Club has closed down for legal reasons."

This happened completely out of the blue, out of nowhere, with no further explanation. Could it have been shut down permanently, or is it just a temporary shut down (as implied by being in so-called "maintenance mode")? Who's to know. They should be a little bit more clearer about that.

At the end of the day, I am unable to claim a refund, I am unable to contact the owner of the service, I am essentially unable to do anything at all. I've basically just been locked out with no chance of getting my money back.

When it works, it works. Reliably too. But unfortunately it just seems as though they have taken my money and ran. That is not okay.

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Thank you - from Norway

Works great for us in Norway. I was delighted to find this "life-saver" when other providers of UK tv abroad let us down. Very reliable, very reasonable prices. Thank you!

21 January 2024
Unprompted review
Rated 5 out of 5 stars

Just as things should be

Completely simple, uncomplicated and reliable service, whether watching on-line or contacting the company via email.
Cheers to your good work!

17 December 2023
Unprompted review
British TV Club logo

Reply from British TV Club

Thanks a lot for your support :)

Rated 5 out of 5 stars

8 Year Member

I have been a member for roughly 8 years.

I rarely leave reviews but these guys do terrific work at extremely reasonable rates. Glad to see the strong strong reviews here. They are deserved.

9 March 2023
Unprompted review
Rated 5 out of 5 stars

first class service along with customer support

The best UK streaming service ever. I have been with them since the start and can not fault anything. The overall broadcasting service along with the customer support and value for money can not be beaten. The catch-up service is also invaluable. I would give Ten out of ten if possible!

31 January 2023
Unprompted review
British TV Club logo

Reply from British TV Club

Big thanks for the review, Griffin :)

Rated 5 out of 5 stars

Best Brit TV club available - don't hesitate to join

I've been with them since the inception of the service and can't fault them, I completely recommend them to anyone who is searching for a Brit TV provider. The service is top notch and the support system impeccable; they have also gone out of their way to accommodate different ways to pay them. If ever there has been an issue with the service provided they resolved it quickly and with good grace, even apologising for things that were out of their control (i.e. 3rd party issues).

19 February 2023
Unprompted review
British TV Club logo

Reply from British TV Club

Thanks for taking the time to leave a review, Suzi :)

Rated 5 out of 5 stars

I am very happy with British TV Club

I am very happy with British TV Club. Their service is exemplary, and I would recommend them as the only reliable cost effective ex-pat British TV service

19 February 2023
Unprompted review
British TV Club logo

Reply from British TV Club

Many thanks for the review, Jack :)

Rated 5 out of 5 stars

Been subscribed since the start of the service

I have a subscription on BTV club since the very start. I used to use RobTV, thank you Rob (rip) and Paul (who took it over) until it became too expensive for him to upkeep it.
This service is a must for British expats. It is excellent and if anything goes wrong (happens rarely) it is resolved amazingly fast. They're transparant about what happened and why. I can't recommend BTV club enough.
The fees are very low and start at £1,25
per month for Bronze. Peanuts. Although I don't really need a Gold subscription, I do get it because I want to support this initiative as much as I can as long as I can afford to do so.
If I could give more than 5 stars, I would.

18 February 2023
Unprompted review
British TV Club logo

Reply from British TV Club

Many thanks for the review, Anja :)

Rated 5 out of 5 stars

Works brilliantly in France.

I have been with British TV Club for years now and have always found it reliable and good value for money. An excellent way of watching British tv abroad and the Catch Up service is great, too. Any occasional hitches are quickly sorted and usually a full explanation is given. Well done and keep up the good work.

18 February 2023
Unprompted review
British TV Club logo

Reply from British TV Club

Many thanks for taking the time do a review, Phil :)

Rated 5 out of 5 stars

The best UK streaming site on the web!

I have been with British TV club since it started, and have NEVER had any problems with their service .Any channels dropping out have usually been dealt with immediately with a short service note request, or a reply to let me know why it was happening. Try getting that service from any of the 'Big Boys' charging massive amounts for a connection! I hope the negative review gets removed as it casts an improper light on a truly commendable service

19 February 2023
Unprompted review
British TV Club logo

Reply from British TV Club

Many thanks, Robin :)

Rated 5 out of 5 stars

Have been with British TV Club for a…

Have been with British TV Club for a number of years. Problems are few and far between but dealt with swiftly when the need arises. Straight forward moderate payment for a very good service, a lively and friendly Forum to talk to other members.

19 February 2023
Unprompted review
British TV Club logo

Reply from British TV Club

Many thanks, Beki :)

Rated 5 out of 5 stars

Excellent service

Excellent service. I wouldn't be without it, easy to use and to find programmes to watch.

19 February 2023
Unprompted review
British TV Club logo

Reply from British TV Club

Many thanks for the review :)

Rated 5 out of 5 stars

Cannot praise the staff at British tv…

Cannot praise the staff at British tv club enough, in our opinion it is buy far the best way for us (living in Greece) to access good, affordable uk tv, with an amazing catch up service.
Very user friendly and simple to top up/ extend membership.

Also the support offered when any issues arise has been 1st class.
As we do not have a landline our internet supply comes from a sim card router and BTV club is the only service that streams perfect for us.

Absolute lifeline for my wife and I.
Thank you so much.

19 February 2023
Unprompted review
British TV Club logo

Reply from British TV Club

Big thanks, Les :)

Rated 5 out of 5 stars

The best TV and provider I would…

The best TV and provider I would recommend to anyone looking for British TV and very reasonably priced. I am and always have been very satisfied.five stars from me .thank you .

18 February 2023
Unprompted review
British TV Club logo

Reply from British TV Club

Many thanks, Catherine :)

Rated 5 out of 5 stars

Love British TV club been using it for…

Love British TV club been using it for years. Great customer service always reply promptly to queries. Very cheap subscription which is rare these days cannot recommend them enough. Keep up the good work.

18 February 2023
Unprompted review
British TV Club logo

Reply from British TV Club

Much appreciated, Thorssi :)

Rated 5 out of 5 stars

I highly recommend the British tv club.

I highly recommend the British tv club.
I am living in Italy for over 40 years and I really missed the, now classic, tv shows. I really missed listening to English language programs.
I first discovered Robs satellite tv , it was very reliable, any other type of streaming from UK never worked well, so for a very reasonable fee I joined Robs satellite tv.
Eventually Rob sold and British tv club was formed.
They offer an excellent service, If a problem does arise, which sooner or later happens to us all, it's just enough to open a ticket explaining the problem. It's fixed as soon as possible.
You're a great team that obviously do your upmost to keep us Uk tv fans happy.
I can't ask for more.
Many thanks to all the team
Jeanne, Italy

18 February 2023
Unprompted review
British TV Club logo

Reply from British TV Club

Big thanks for the review, Jeanne

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