I was really expecting more after all the good reports l’d had about the pillow but unfortunately it didn’t do anything for me in terms of better sleep.. I find it too flat and it moves position durin... See more
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Review summary
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Reviews shaping this summary
A bit strange to sleep to begin with but now after 2 weeks it's become very comfy and more importantly it's giving my neck the support it needs.Waking up with less stiffness and no pain.So it really i... See more
After ordering, I heard nothing about delivery. I emailed twice, rang 3 times - no response. I wasn't in a hurry just needed to know a day. It arrive 8 days after ordering via Royal mail. The tracking... See more
I am not convinced that this is the same pillow as seen on the advertisements, what has been delivered seems a lot smaller that the advertisement video, unless you are using grownup looking ch... See more
Company details
Written by the company
The British Pillow Company™ is a UK-based wellness brand dedicated to helping people sleep better, live better, and wake up pain-free. We specialise in premium-quality orthopedic pillows and travel neck pillows designed with advanced ergonomic support and luxury comfort. All our products are crafted with care using high-grade memory foam and tested for real-world results. Whether you're a side, back, or combination sleeper, our pillows are designed to provide personalised comfort and help relieve common issues like neck stiffness, shoulder tension, and poor posture. We’re proud to serve thousands of happy customers across the UK and beyond—always with fast delivery, thoughtful service, and a 30-night sleep trial for peace of mind. At The British Pillow Company™, better sleep isn’t a luxury—it’s a necessity.
Contact info
ASHTON-UNDER-LYNE, OL70PT, ASHTON-UNDER-LYNE, United Kingdom
- support@britishpillow.co.uk
- britishpillow.co.uk
3.0
Average
209 reviews
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Hasn’t replied to negative reviews
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Wish I could give more stars came very…
Wish I could give more stars came very well packed I’ve tried so many pillows but this has been a game changer I surfer with neck hip and back pain plus a back sleeper due to having a mastectomy two years ago due to breast cancer just after two nights of using my pillow no pain plus better sleep thank you just love my pillow no concerns at all delivery was quick again thank you
15 March 2025
Reply from The British Pillow Company
Hi Tracy,
Thank you so much for your heartfelt words — they truly mean the world to us. We’re incredibly glad to hear the pillow has brought you relief and improved your sleep, especially after everything you've been through. It’s stories like yours that remind us why we do what we do.
We’re honoured to have made even a small difference in your comfort and rest. Wishing you continued healing, strength, and many more peaceful nights ahead.
With gratitude,
Customer Experience Team
The British Pillow Company™
Unable to use it so far as the pillow …
Unable to use it so far as the pillow came with an awful smell. May be good once the smell will go but there is a week now and smell still there. Shame…
24 March 2025
Unprompted review
It came with no instructions on wich…
It came with no instructions on wich way to lie on it could not make head or tail or it
23 March 2025
Don’t have sore neck/shoulder now,after…
Don’t have sore neck/shoulder now,after using pillow
21 March 2025
Unprompted review
Great pillow and no neck pain when I…
Great pillow and no neck pain when I wake up. They had sold put of covers so I've put my own on it
19 March 2025
Unprompted review
Love this pillow!
Love this pillow! My neck pain and stiffness that I used to experience every morning has gone after replacing my old pillow with this orthopaedic one.
It’s really good quality and SO comfortable. 100% recommend!
16 March 2025
Unprompted review
Highly Recommend!
99% of the time, buying something from Instagram is a gamble—but this time, I was blown away! The item from BritishPillow.co.uk arrived incredibly fast, without the usual long wait for overseas shipping. The quality is outstanding, and best of all, it works BRILLIANTLY! My neck pain has already improved, and I’m hopeful it will keep getting better. Highly recommend!
3 March 2025
The pillow smells damp and mouldy
The pillow smells damp and mouldy. Would like to exchange for a new one please.
28 February 2025
Pain relief
I have cancer which has gone into bones hoping this pillow helps some of the aches and pains
2 March 2025
Shipping taking way too long
Shipping taking way too long. Meant to be 2-3 days I ordered on 22nd Feb and still states “in transit”
22 February 2025
Brilliant!!
8 February 2025
Money well spent
Pillow was brilliant have been using it for 3 x days and neck and back feel so much
better
1 March 2025
Good price and quick deliverey.
1 March 2025
A good night's sleep at last.
My pillow is at last giving me a good night's sleep. It's good support whether lying on my back or side. Would recommend to anyone else who moves a lot through the night and has different sleeping positions.
8 February 2025
Scam- all over Facebook with great reviews
The phone number is not contactable! I have emailed. I was supposed to receive my two pillows yesterday but have now been told that I must pay for the postage online! I want my money back very unhappy!!!!!
27 February 2025
Unprompted review
I have been trying to contact this company
I have been trying to contact this company for days. I have sent messages and left voicemails on the number shown on their website. As far a customer service is concerned it appears to be non existent.
21 February 2025
Unprompted review
aliexpress china
aliexpress china. Ordered two only one arrived. Had no idea it was from china dropshipping. Avoid company
11 February 2025
Unprompted review
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