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British Made Gifts Reviews 6,286

•
TrustScore 5 out of 5

4.8

Gift Shop
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the robust and thick materials used. Many people found the ordering process to be very easy and appreciated the fast delivery service. The personalized items, such as banners, blankets, and hats, are frequently described as brilliant and made to perfection, with clear and vibrant printing. Consumers also commend the company's customer service for being responsive and efficient in addressing any issues. However, some customers were not happy with certain aspects. A few reviewers mentioned issues with product sizing, particularly with suitcase covers, noting that the fit was not as expected and that some covers lacked side slots for handles. There were also occasional complaints about the quality of certain items, such as a scarf with poor workmanship and a towel described as having dismal quality. Additionally, some people experienced delays in delivery or received incomplete orders, like missing accessories.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Customers frequently praise the good... See more

Quality

People report positive experiences with quality, often highlighting the impressive fabric, print, and overall... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers consistently praise the fast and quick... See more

Order

Users describe positive interactions with order. Many customers praise the quick and easy ordering process,... See more

Service

Customers had positive experiences with service. Many reviewers praised the quick and excellent service,... See more

Based on these reviews

Rated 5 out of 5 stars

I had a problem with some wording on a hat I had purchased. I contacted British made gifts , and they responded immediately. They where friendly and courteous and without any fuss agreed to resend an... See more

Company replied

Rated 5 out of 5 stars

Made to perfection and delivered just in time for the Women’s Euro final against Spain, so took pride of place in St Jakob Stadium, Basel. I was delighted with how thick the material was- it was tough... See more

Company replied

Rated 5 out of 5 stars

I have bought personalised banners from this company many times over. They are fantastic quality and because of the material you don't have to worry about the weather or them being ripped when they're... See more

Company replied

Rated 5 out of 5 stars

The personalised photo'd bunting was brilliant, great quality, great price, can clearly see all the photos on the bunting, fast delivery service, can not fault anything, I will definitely be using Bri... See more

Company details

  1. Gift Shop
  2. Banner Store
  3. Home Goods Store
  4. Novelty Store
  5. Wedding Store

About British Made Gifts

Written by the company

British Made Gifts, the home of viral products and personalised gifts!

Our brands include Mini Me™, Mush Cush™, CaseSkinz™, FaceSkinz and L&S Prints.

We are a leading manufacturer of fabric based personalised products. Our best selling products include the original Mini Me™ dolls, personalised photo banners, photo blankets, officially licenced football gifts and many more custom and unique gift ideas.

If you have any queries regarding past, current or future orders, please contact us on 01535 608845 or sales@britishmade.gifts and we will try our utmost to assist you to the best of our ability. 

FAQ's

What is your manufacturing and dispatch time?

All items are printed to order. We give a guideline of approximately 3 working days for your order to be manufactured and then sent Royal Mail tracked 48 or international tracked.

Why couldn't I amend my order after placing it?

To allow us to get your order out as fast as possible, we have built a slick internal system that means your order goes directly to print once it has been placed. We will always try to assist where we can but this isn't always possible. This also means it's up to our customers to ensure they have checked images, spelling and image positioning on their product.

Why is my image blurry?

You can find image guides in various places on our site to refer to. Images must be clear, light and as high quality as possible. If your image is dark, blurry and pixelated it won't look good when printed and unfortunately we cannot be held responsible.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 58% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Surpassed expectations!

Surpassed expectations!
Ordered a very last minute personalised gift for a friend, and wasn't expecting the quality to be this good! High res print, lovely material, and arrived in just a couple of days. Very impressed, and will be recommending to friends!

13 April 2026
Rated 5 out of 5 stars

Easily put together

Easily put together, excellent materials used and super fast service. Used a good few times now and it's always been the same would definitely recommend

2 April 2026
Rated 1 out of 5 stars

Item arrived Leeds flag…

Item arrived but not what I ordered asked for St George cross but in yellow with writing across the middle and team badge in each square it arrived with black band down side and yellow on top bottom of flag complained even the photo showed it’s the outline of the frame where you told to place your design in but with no joy from company to rectify mistake terrible after sale offered 15% discount but didn’t fill me with confidence to re order it’s now in bin £28 wasted
Ps
The reply is also disappointing a email sent to company 6th April stipulated yellow cross with wording and badges into each square
They need to follow instructions instead of just copping photo and using that has a template

8 April 2026
British Made Gifts logo

Reply from British Made Gifts

We’re sorry to hear you were disappointed with your order. We’ve looked into this again and can confirm the banner was printed exactly as the design was uploaded on our website. As noted during the checkout process, custom designs are printed exactly as created and submitted by the customer, we don’t make any alterations or adjustments to uploaded images.

The black band and layout you mention are part of the original file you had uploaded. We appreciate this can be frustrating and have reached out privately to explain further.

We always encourage customers to double-check their design preview before confirming the order to ensure everything appears as intended. Thank you for your feedback, we’ll continue improving our design guidance to make this process even clearer in future.

Rated 5 out of 5 stars

Good reliable products

Have placed several orders with the company over a number of years and have never been disappointed with anything I have ordered, quality has always been good, Products hard wearing some of mine are at least five years old and still looking as good as new. Highly rate this company.

8 April 2026
Rated 1 out of 5 stars

Delivery is not up to standard.

Delivery is not up to standard.
Item despatched 08/04/2026
Still awaiting delivery out of the UK.

8 April 2026
British Made Gifts logo

Reply from British Made Gifts

Hi John, Again we do apologise for the delay in your order reaching you overseas, we did open an investigation with the postal service once we were made aware of the delay & can see that the order has now been delivered.

Rated 5 out of 5 stars

Good quality items and fast delivery

Just received mini me cushions made for a hen night. They are just perfect!!! The design software on website was a bit of a hassle but so glad I preserved. They are exactly what I was after, are good quality and arrived super quickly!

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Personalised Bunting

The personalised photo'd bunting was brilliant, great quality, great price, can clearly see all the photos on the bunting, fast delivery service, can not fault anything, I will definitely be using British Made Gifts again. Thank you

1 April 2026

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