Britishbrothcompany Reviews 

51
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TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

A marvellous company with excellent products. I purchased the Beef Tallow Balm a few months ago and this is truly a miracle balm. I've used it as moisturiser for my face but also discovered that it wo... See more

Rated 5 out of 5 stars

Highly recommended, excellent products. I'm taking to improve nutrition for my skin and muscles building. I only do naturals, and far better than using artificial collagen or protein rubbish full... See more

Rated 5 out of 5 stars

I find their customer services are extremely helpful and give good advice and information. The products are very good especially the Kefizz and chocolate bone broth especially on a cold day.... See more

Rated 5 out of 5 stars

I first tried the bone broth hot chocolate and loved it, I add a little honey to mine and it's a perfect treat, now I have been converted to the coffee too, its delicious and you can't taste the bone... See more

Company details

  1. Health Food Store

Written by the company

At British Broth Company, we manufacture dehydrated bone broths, supplements, and fermented drinks. All our products are 100% using waste resourced. We are passionate about health and the environment too and are on a mission to share why going back to our natural roots is vital for long term health and wellness. We ship our products all over the world and offer a range of dehydrated bone broths in six different proteins. Our dehydrated bone broths are very easy to use, you simply add hot water and stir. You can drink on their own or add to soups, stews, gravies and more. You can even add to coffee to make a broffee. We are the first bone broth company in the world to be able to offer a multi-collagen supplement in one capsule. In each capsule there are the three different types of collagen - Type 1, Type 2 and Type 3. These capsules have proven results in hair growth, nail strength and healthy skin too. We encourage all people to switch to natural products in their body and on their body for their long term wellness. In a world where we have become synthetic, it's so important to go back to the way that we were designed.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

51 reviews

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No recent history of asking for reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(51)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very tasty, healthy bone broth.

I purchased the lamb bone broth because it doesn't contain anything other than pure bone broth, so nothing to upset my sensitive digestive system. Also as it is pressure cooked there isn't an histamine issue.
It arrived quickly. I enjoy it so much I have taken out a monthly subscription.

22 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant product the hot chocolate

Brilliant product the hot chocolate and no nasty ingredients taste so nice and its really helping my stomach as i suffered bad with acid reflux and since drinking 1-2 cups of this is really helping. Ive also ordered the beef broth powder to try. They even do suncream which also has no nasty chemicals in. Really great company fast delivery

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended, excellent products.
I'm taking to improve nutrition for my skin and muscles building. I only do naturals, and far better than using artificial collagen or protein rubbish full of added stuff.
I also gave to my sick cat, he loved it. He is now back to health with a beautiful shiny coat.

Its versatile, add to foods soup, gravy or even a coffee. It all helps with regaining health alongside exercise and diet

15 January 2026
Unprompted review
Rated 5 out of 5 stars

No added salt or onions

It’s very difficult to get a bone broth without added salt or onions but this company does. Excellent delivery and as it’s powered it’s easy to store and economical.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Delicious

Delicious, the hot chocolate is weirdly nice, good value for money. I ordered over Christmas the company sent me a nice email letting me know exactly when they would be back and when my parcel would be sent.

26 December 2025
Unprompted review
Rated 5 out of 5 stars

chocolate bone broth

I was recommended the chocolate bone broth by a friend so decided to buy the sample pack for £5 to try. I have wasted money on supplements including collagen ones before so wanted to be sure before ordering the full size item. One teaspoon to a large mug of boiling hot water works for me I use a milk frother whisk to mix it well for a minute then add a blob of honey and quick whisk again.
The chocolate drink is delicious which surprised me. It tastes of rich chocolate so for me doesn’t need anything else apart from honey but you could add milk if you prefer. Another good thing I have found is it satisfies your appetite so I drink it hour or so after my evening meal to stop me reaching for something unhealthy. I can’t say yet if it’s making any difference but definitely helped me stop my evening snacking.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Love to buy from this company

Love to buy from this company - authentic products, good prices, and tight delivery service. Don't often leave reviews, but I would openly recommend this company to others.

23 December 2025
Unprompted review
Rated 1 out of 5 stars

My order was incomplete

My order was incomplete. A pot of broth powder priced at £41 was missing. They say they will only address issues within 7 days of ordering. They refused to do anything about it. In my view, that's theft of the funds I paid for the product I never received and was never even sent. The picking list clearly showed only 2 items had been ticked, and the missing one hadn't.

21 June 2025
Unprompted review
Britishbrothcompany logo

Reply from Britishbrothcompany

Hi Bev. Unfortunately, you contacted us 6 months after ordering and receiving your parcel. We are unable to help as it was left for such a long time. As a small business, we must have policies in place. If you had contacted us within a reasonable timeline, then we would be able to assist. I'm not sure why it took 6 months to let us know, you would have also received a number of emails from us about your order, so I am sorry we haven't been able to help you on this occasion. Best wishes.

Rated 5 out of 5 stars

Collagen capsules…

I purchased the collagen capsules (twice now!) and enjoy taking them daily, I believe they have a marked improvement on my health and vitality, so will be a repeat purchaser, as the benefits are obvious! Well done to The British Broth Company for making these, but don’t take my word for it, try them for yourselves, you won’t regret it!

28 October 2025
Unprompted review
Rated 4 out of 5 stars

So far, so good.

My two beloved lurchers are old now, struggling with teeth and sensitive tummies. I’ve been having problems with the quality of the delivered meat trays they have, wasting a lot of money, so been trying for a while to move away from this and find something suitable. Am slowly transitioning them from half meat/half large kibble, to fully kibble. Even though it’s a much smaller kibble, I’m still worried about my boy’s teeth. So, I did hours of research and chats with AI to consider softening options. I finally settled on this bone broth to try (once I got over the expense); it was in the top three listed, it’s made in the UK, it’s suitable for and reviewed by humans, and it’s clean ingredients. All things that mattered to me. A little shocked when the tiny pot arrived that costs £40. Initially I gave them a little, just 15ml on their usual meals, have now increased to 30ml and am gradually transitioning their meals and weaning out the meat trays. I am making 300ml batches, pouring into 60ml jars, cooling and storing in the fridge. Then when needed, warming for 15 seconds and pouring over kibble. Whilst the small kibble is playing a big part also in helping my boy to finish his meals, because of the broth, they are polishing (literally) their bowls. They cannot get enough of it. And the best part is, it seems to be okay on their tummies. I am also hoping that it might help their old and stiff joints a little…if I wasn’t veggie, I’d take some myself. Despite the small pot size, it’s lasting quite well; 1 scoop per 100ml, so three scoops gives me five meals. If my maths is correct (and it’s not my strong point), that’s going to cost me approx. £48.60 a month. That’s a lot so I’ve yet to see if it’s sustainable. A discount for a subscription would definitely make a difference to long term buying. Other than that it doesn’t dissolve all that well, there’s always some residue left despite rigorous stirring, the price is the reason I’ve removed a star. It’s only been a couple of weeks, so time will tell.

23 August 2025
Unprompted review
Rated 5 out of 5 stars

Got in to bone broth a few years back

Got in to bone broth a few years back, and was looking for British raised bone broth and found this company, having it dehydrated is very convenient and it tastes really good.
I am drinking it more of a preventative, as I don’t have any medical issues,
But will definitely be back for more.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

I discovered about bone broth online

I discovered about bone broth online, never having known about it before but when I read that it was the basis of ramen I was interested. I have suffered from indigestion and heartburn for some years and have a hiatus hernia so taking medication/indigestion tablets which have become less effective. I bought the beef bone broth in June and have been drinking it every day. Since taking it I haven't needed medication and I am more comfortable. This is entirely personal medical history but feel going back to the natural order is good.

9 July 2025
Unprompted review

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