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British Attire Reviews 680

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TrustScore 5 out of 5

4.9

Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 475 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products and the excellent value they offer, often noting competitive pricing and good deals. The service is consistently described as fantastic, with many highlighting the politeness and helpfulness of the staff, along with efficient communication throughout the ordering process. Reviewers also appreciate the fast and free delivery services, often receiving their items quickly and well-packaged. However, some customers experienced issues with delivery, including misplaced parcels or items not arriving as initially expected, which sometimes required replacements. A few other people also felt that the packaging was poor, leading to items arriving in a crumpled or damaged state. There were also isolated instances where the wrong item was sent, or issues arose with return labels and delivery signing requirements.

What people talk about most

Product

Reviewers mention positive feedback about product, often highlighting the great range and quality of items... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the swift... See more

Service

Customers had positive experiences with service, often describing it as fantastic, excellent, and superb from... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive pricing and great value... See more

Quality

Users describe positive interactions with quality, frequently highlighting products as good, great, or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was sent a link by my friend for trainers. I clicked the link and placed the order in seconds. My confirmation email had missed off the street number so I emailed my full address. They contacted me... See more

Rated 5 out of 5 stars

Jenny went above and beyond to fix an error that was my fault.I wasn't entitled to a refund or exchange but Jenny quickly sorted it without any fuss,the replacement I needed was held over & posted rap... See more

Rated 5 out of 5 stars

my initial order sadly never arrived. Another case of a courier company misplacing a parcel! however Georgia at customer service was very quickly on the case and did everything she possibly could to... See more

Rated 5 out of 5 stars

Amazing customer service. I ordered the wrong colour of an item and sent an email to them. Despite sending my email out of office hours, I had a reply within minutes asking me to confirm what exactly... See more

Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Outerwear Store
  5. Winterwear Store
  6. Women's Clothing Store

Written by the company

Honouring heritage, craftsmanship and design. An exceptional house of brands, blending the classic with contemporary like never before.

Contact info

4.9

Excellent

TrustScore 5 out of 5

680 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Happy customer

Quick delivery , good packaging and kept informed about delivery . Really happy with my joules coat .
Satisfied customer .

24 January 2026
Unprompted review
Rated 4 out of 5 stars

Boots and price were excellent but.

Boots and price were excellent but.
Would have given 5* but had to wait in for delivery as company had chosen option that meant I had to sign for delivery which wasted my day. I spoke to fedex but they said only the seller can change the option. Maybe something that Country Attire can remedy quickly so as not to put off future customers.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent - I had been hunting high and low for a particular parka, and grown frustrated with the manufacturer approach to discounts and delivery. British Attire stepped up, had a fantastic discount and allowed a further discount as a new customer. Added to that I got next day delivery, packaging was great - process really easy and a fantastic overall customer service. Have recommended and will be back for more im certain.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company!

Fantastic company!
Ordered a Ruffwear dog coat but it was too big. Easy, no faff system to get an exchange for a smaller size. Super quick and no stress. Will definitely use again.

16 January 2026
Unprompted review

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