Bristol Cabbie Reviews 

358
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite drivers and their professional attitude during airport transfers and local restaurant runs. People note that vehicles are consistently clean, comfortable, and well-maintained for every single journey. Travelers also highlight the exceptional punctuality, noting that cabs always arrive promptly, often even early for scheduled pickups. Communication is described as great and efficient, making travel stress-free and very reliable across all bookings. Consumers appreciate the helpful flexibility shown regarding schedule adjustments and route requirements. Reviewers consistently recommend this dependable service for future travel and airport needs.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting punctual arrivals, immaculate... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising drivers for being exceptionally polite,... See more

Location

Reviewers express mixed feelings regarding location logistics, detailing various trips to and from the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always on time. Flexible about return times. We use Bristol Cabbie for local restaurant runs as well as airport drops. So far they have never failed us. It's a pre-booked return time and sometimes ha... See more

Rated 5 out of 5 stars

I’ve used Bristol Cabbie several times a month for over a year now. The service is always exceptional. They’re always on time, usually early, and great at solving issues - from delayed flights to... See more

Rated 5 out of 5 stars

Airport transfer to and from BRS December 2025 using MPV minibus. Great driver. Good communication. Always on time. Super reliable every time. Have used Bristol Cabbie about 5 times by now.

Rated 5 out of 5 stars

We regularly use this company for airport taxis. The larger taxi is great. Never had an issue. We usually book to go to the airport at stupid early o'clock. They are also good with text communication... See more


Company details

  1. Airport Shuttle Service
  2. Minibus Taxi Service
  3. Taxi Service
  4. Transportation Service

Written by the company

Welcome to Bristol Cabbie – your leading taxi service for Bristol and the surrounding areas which are powered by a good combination of quality vehicles as well as perfectly trained human resources. Our Services Airport Taxis ( All major Airports To&From Bristol) Taxi Service Business Travel city to city taxi Long distance journeys To get a quote or make a taxi booking, use our fast and efficient online system seamlessly as we accept all the major debit and credit cards. We operate taxis 24/7 , 365 days a year. For booking visit our website


Contact info

4.9

Excellent

TrustScore 5 out of 5

358 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(358)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent car service

I had a question about my reservation and the company responded to my call immediately. We flew into Heathrow and were met at the airport by Bristol Cabbie driver Ali Khan. Ali was great. He was punctual and personable, gave us clear instructions on where to meet him, and talked about Bristol and some sights and neighborhoods along the drive. It was a very pleasant way to get into the city and I would definitely call on Bristol Cabbie again for car service in and around Bristol.

21 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Booking was straightforward. An airport run at 3am has very little margin for error. ...I had a confirmation text at 1am, and the driver arrived spot on time. Immaculate car and very polite and helpful driver. Miles better than any other taxi service I have used. Competitively priced too.

18 June 2023
Unprompted review
Rated 5 out of 5 stars

Perfect experience

Perfect experience - fairly priced and Driver went above and beyond to make sure we were collected from a pick up point that was a bit off the main road outside of Bristol. Really grateful - will definitely book again when we're next in Bristol.

28 May 2023
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience. Was struggling to find a decent company with good reviews to pick up my gran from the airport at night and finally found Bristol Cabbie. Great communication throughout and will use again.

26 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service.
A Courteous, well mannered, personable, professional driver arrived 10 minutes early, sent me a text an hour before arrival.
A relaxed and easy, no fuss drive to the airport followed, driver even got me a trolley at the airport.
The company sent me confirmation and a receipt when i booked the car.
When you are going to the airport these things really matter, knowing that this professional company are going to arrive on time and get you there.
So a big thank you to the driver and company for this service.
John S

9 May 2023
Unprompted review
Rated 3 out of 5 stars

I used this taxi firm earlier this year…

I used this taxi firm earlier this year and was so impressed with the service I recommended it to my sister. I first got a quote on their website from Lulsgate airport to Bishopston Bristol which was £10 cheaper than the driver charged. A bit disappointed as the driver had waited outside the airport and collected my sister from the drop off point which charges £5 for 10 mins I believe.

9 May 2023
Unprompted review
Bristol Cabbie logo

Reply from Bristol Cabbie

Dear madam / with due respect Thanks for giving us your reviews first of all We are sorry to hear about your disappointment. I’m not entirely sure why the price was different when you have searched for multiple quotations, As you mentioned above price differences we checked our online systems several times always price coming same which has been charged by the way Our prices are fixed for each area for the last 5 year, therefore it shouldn’t show a different quotation. You can visit our website and check there all airports prices are fixed The drop off and pick up charges are all included in the quotation.we don’t ever charge separately.Our fair also comes with our promise to deliver the best quality service possible. Also for pick up from all uk airports include a first 45min free of charge waiting time after the flight lands if the flight is delayed or a person is having an issue making their way out on time that’s the reason we don’t change waiting time first 45min
Furthermore we do run promotions and several discount offers on our website. This can sometimes have an effect on the prices. But other than that our prices are all fixed based areas location wise.
Our invoices are generated electronically when the customer makes booking online or over the phone and booking confirmation Email plus Invoice goes to customer Email electronically as we do work with other airports and due to the different drop off and pickup prices for different each airport , our system cannot wrote the exact figure.They’re for we give a fixed price quotations and then it’s all adjusted in the invoice
automatically that’s not mean we change you any kind of extra fares we promise that we don’t cheat or hide any kind of fees. To deliver best quality service our drivers wait at airport before flight lands
I do apologise for inconveniences I do agree it can be confusing but I do assure you have not been charged any extra , as I have already explained about our fixed prices. Thanks again for using our service..

Rated 5 out of 5 stars

Excellent service

Excellent service, our flight was delayed 45 minutes & we were waiting 1 hour for our baggage. From the time we landed I was in constant contact with the driver & when we finally got to the pick up point he was there within a few minutes. The driver was extremely pleasant & I would definitely use the service again.

28 April 2023
Unprompted review
Rated 3 out of 5 stars

Didn't get the vehicle I had booked

I had specifically booked a saloon car to accommodate my parents' mobility issues. Unfortunately a people carrier was sent, and my 85 year old mum had real difficulties getting up the high step into the vehicle. Their 2hr journey wasn't nearly as comfortable as a saloon would have been. I won't be using again for this reason: you need to be confident that you will get what you book. I felt I had let my parents down. The driver was courteous and helpful but this doesn't compensate.

8 April 2023
Unprompted review
Bristol Cabbie logo

Reply from Bristol Cabbie

Thanks for your reviews sorry for any inconvenience we do apologise about the experience you had.

Rated 5 out of 5 stars

Great service

Dependable, friendly and most reasonably priced. Highly recommend.

10 April 2023
Unprompted review
Bristol Cabbie logo

Reply from Bristol Cabbie

Thanks you for your reviews

Rated 5 out of 5 stars

A very reliable and trustworthy company!

A very reliable and trustworthy company. Arrived on time, was patient and supported passengers with mobility needs to safely dismantle wheelchair and get them in the taxi. Our driver this morning was lovely, so attentive and professional. Will definitely be booking again!!

11 April 2023
Unprompted review
Bristol Cabbie logo

Reply from Bristol Cabbie

"We are so glad to hear that you like our Services ! ... Thank you

Rated 5 out of 5 stars

Our displacement was perfect

Our displacement was perfect. The appropriate vehicle responded to the size and in perfect operating and clean conditions. The driver was very friendly and cordial, so much so that even along the way, at our request, he gave us advice and ideas for our stay in Bristol.

5 April 2023
Unprompted review
Bristol Cabbie logo

Reply from Bristol Cabbie

Thank you so much for the review! ...

Rated 5 out of 5 stars

Excellent

Arrived on time for a morning flight & got us there quick

3 March 2023
Unprompted review

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