Bristolbouncycastlehire Reviews 

89
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Families and couples frequently highlight the exceptionally friendly staff, extremely smooth booking process, and completely stress-free event planning. Customers consistently note that the high-quality bouncy castles, engaging characters, and entertainment packages arrive clean, on time, and make children's parties truly memorable. Some reviewers were not happy with last-minute booking cancellations, ignored phone calls, or receiving basic equipment that did not match what was advertised. A few consumers also experienced frustrating booking system errors, unfulfilled requests, and last-minute no-shows, which ultimately brought their special celebrations to an early and disappointing end.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting their friendliness, helpfulness, and professional... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional friendliness,... See more

Product

Consumers find product offerings to be wonderful, highlighting the amazing equipment supplied and clean... See more

Booking process

Reviewers highlight positive aspects of booking process, describing it as easy, smooth, and stress-free.... See more

Customer service

Customers had positive experiences with customer service, highlighting great communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was going to book a standard bouncy castle for my boys birthday party hut then I came across these guys who supply everything you need as a package! My little boy absolutely loved it! Plus the servi... See more

Rated 5 out of 5 stars

These guys were super helpful answering all my questions before booking a low bouncy castle for my child's birthday party. They showed up promptly, were friendly and even threw in an extra one! Would... See more

Rated 5 out of 5 stars

We booked Bristol Bouncy Castle Hire for our son's 4th birthday. Communication was great from the get go and they even helped find a solution to us having a lower ceiling than originally planned which... See more

Rated 5 out of 5 stars

I can't fault this company. I was in desperate need of a bouncy castle this week as the rubbish weather ruined our original plan for a surprise party. I messaged several companies, but Bristol Bouncy... See more


Company details

  1. Children's Party Service
  2. Bouncy Castle Hire
  3. Mobile Disco
  4. Party Equipment Rental Service

Written by the company

Bristol Bouncy Castle Hire offers top-quality inflatable castle hire and kids' party entertainment services throughout Bristol and surrounding areas, including Newport & Cardiff Our extensive selection includes bouncy castles, inflatable slides, mascots, and Dj/Disco hire, perfect for birthdays, community events, and family gatherings. With affordable rates and reliable service, we make it easy to bring fun and excitement to your next event. Choose Bristol Bouncy Castle Hire for a hassle-free, memorable party experience! When choosing Bristol Bouncy Castle Hire, you’re selecting the best in party entertainment for Bristol and beyond. Our professional team ensures seamless setup and safety, giving you peace of mind for your event. Whether it’s a kids' party, community gathering, or special occasion, our commitment to quality and customer satisfaction sets us apart from other party hire services in Bristol. Choose us for exceptional service, a wide variety of inflatable options, and a fun-filled, Book Your Paw Patrol Party Today! Ready to make your child’s Paw Patrol-themed party a reality? Get in touch with us today to book your mascot, bouncy castle and party packages! Phone: 07706 719708 (Call or WhatsApp) Email: support@bristolbouncycastlehire.co.uk Website: www.bristolbouncycastlehire.co.uk


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(89)

46 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trusted supplier,

Trusted supplier, top quality equipment, really nice guy and on time. Wouldn’t go anywhere else for a bouncy castle .

13 July 2025
Unprompted review
Rated 1 out of 5 stars

Cancelled on the day of the hire

Cancelled on the day of the hire, said that rain prevented them from delivering the bouncy castle that day. That day saw temperatures of 27 degrees from 10am until 8pm. Absolute load of rubbish, I will never use this firm again and I’m just glad bouncing brothers Bristol were able to save the day

28 June 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Difficult to Work With.

One of our worst experiences ever. Even goes so low to Slander peoples families with false accusations that we kill small children. Police had to be notified Owner was that Bad. I don't go round leaving bad reviews but he needs sorting himself out as very poor business minded.

26 June 2025
Unprompted review
Rated 1 out of 5 stars

They cancelled on me 5 days before party!!

We had planned to have a picachu visit for my son's 5th birthday party this weekend. They sent me an email yesterday to cancel this visit as somehow the costume is beyond repair. Instead of offering another mascot they send a formal email to cancel. I am a working mother and then had to spend all of yesterday trying to find an alternative. They gave me suggested alternative companies based in Lincoln ( I'm Cardiff) and one that said Bristol , contact us for other locations. If the issue was with the one outfit I'd expect them to offer and engage on an alternative mascot. My son was not stuck on picachu. Their website says "Our Mission: To provide top-quality entertainment and exceptional service, creating memorable experiences with mascot visits in Bristol and surrounding areas". This cannot be the case when you cancel on a 5 year old 5 days before his party. He was born in lockdown and didn't have people visiting, let alone parties.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Hired a package for my sons 5th…

Hired a package for my sons 5th birthday it was fantastic, from set up to removal it could not of been easier. Friendly and very helpful and the kids had an amazing time, will definitely be using again

14 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent!!

Hired from these guys and from start to finish they was brilliant. Will definitely be using again.

19 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look