Verification is the part I dread, so I did it on day one before putting anything meaningful in. Two documents, a photo of my card with the middle digits covered, and a selfie. Uploaded around eleve... See more
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I was not planning to write anything, but the dog wanted out and I ended up testing the casino more than expected. another casino deposit was stopped after I lowered the limit. Then I got interr... See more
I used live before dinner support chat about a before I signed out KYC query and actually anticipated a canned response Nick reviewed my account actually, named the exact file needed, and on mobile... See more
kept saying wrong password then suddenly locked my account
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Pakiet powitalny do 4 000 zł + 300 darmowych spinów
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From my experience
From my experience, Verification took a couple of hours, not minutes. Still, profile status and email message matched the whole way.
Uploaded my card photo from mobile…
Uploaded my card photo from mobile after during my break dinner. The checklist during lunch changed to pending from the profile page, then verified by from my phone the next afternoon while coffee cooled without another request.
Timeout page was later that on mobile…
Timeout page was later that on mobile time easier to find before dinner than expected on Wednesday
Verification Took My Weekend
Sent documents Friday, got verified late Monday, ridiculous wait.
Too Slow Live Chat Responses
Agent replies every five minutes, conversation painful.
Not Handy On Phone
Need many taps to do simple things, tiring quickly.
Login Problems Again
kept saying wrong password then suddenly locked my account
Free spins credited like they said
i would not call this the FLASHIEST…
i would not call this the FLASHIEST casino around. the lobby is dull and the live tables are thin. the money side works though, every time.
was on the train home when the email…
was on the train home when the email came asking for one more document.
did it from the phone between two stops, photo of the bank statement, and the withdrawal was back to processing before i got off.
easy enough.
One query about deposit limits so far
One query about deposit limits so far, and it was straightforward inside five minutes
Friday night
Friday night, put in for 40 zł to online banking after a decent run on Rise of Olympus Mate next to me told me to stop checking the status
Checked it anyway, twice
But it read processing right each time, and by Saturday lunch the money was there
Maybe I did check too much, but it was reliable
support fixed my login in chat
A few months in
A few months in, small stakes, and the thing that keeps me is how little there is to complain about. Deposits instant, withdrawals next day, games run on my old phone.
kYC was not instant
kYC was not instant, but ID and address requirements were visible before I cashed out. That was the part I remembered after logging out.
my debit card cleared in seconds.
Timeout options were while coffee…
Timeout options were while coffee cooled that evening simpler to find quietly than I assumed after the balance refreshed. I used one on mobile after a longer while coffee cooled session and the after the balance refreshed confirmation became displayed straight away 😅 honestly.
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