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BrilleDirekt.de Reviews 49

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TrustScore 4 out of 5

4.2

Sunglasses Store
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Company details

  1. Sunglasses Store

Written by the company

Entdecken Sie ein umfangreiches Sortiment hochwertiger Brillen und Sonnenbrillen zu attraktiven Preisen bei BrilleDirekt. In unserer Funktion als autorisierter Händler präsentieren wir exklusive Marken wie CHANEL, Cartier, Lunor, DITA und viele andere in unserem Onlineshop.

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4.2

Great

TrustScore 4 out of 5

49 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We purchased a luxury sunglass with a…

We purchased a luxury sunglass with a welcome discount. Their support through phone call was really friendly and usefull. The delivery was super quick. Defintely one of the best experts in eyewears.

16 May 2025
Unprompted review
BrilleDirekt.de logo

Reply from BrilleDirekt.de

Thank you so much for your wonderful feedback! We're thrilled to hear that you're happy with your new luxury sunglasses and the welcome discount. It's especially great to know that our phone support was friendly and helpful – that’s exactly the level of service we aim to provide!

We're also glad that your delivery arrived so quickly. Hearing that you consider us “definitely one of the best experts in eyewear” truly means a lot to us – thank you for your trust!

We look forward to welcoming you back again soon.

Your BrilleDirekt Team

Rated 5 out of 5 stars

Amazing customer support

Chiara was the reason why I had an amazing experience with BrilleDireckt. She was professional, helpful, honest and answered my questions quickly. They have great prices and incredible customer service which is very rare.

16 May 2025
Unprompted review
BrilleDirekt.de logo

Reply from BrilleDirekt.de

Dear Customer,

Thank you so much for your kind feedback! We're delighted to hear that you had such a positive experience with BrilleDirekt. Providing professional, helpful, and honest service is very important to us, and it's wonderful to know that this came through during your interaction.

We're especially pleased that you appreciated our pricing and customer service—it’s always rewarding to hear when our efforts make a difference.

We look forward to welcoming you again in the future!

Best regards your BrilleDirekt Team

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff. I ordered a pair of glasses but got something wrong and Mr.Baumann was very polite to change my glasse free of charge even if it was my mistake. The glasses themselves are mega good quality and the lenses as well. I ordered Carl Zeiss lenses.
In the end, it is much more affordable to order at Brilleditekt. Even with the most expensive lenses, the glasses are cheaper 300-500€ than at an optician store

21 January 2025
Unprompted review
BrilleDirekt.de logo

Reply from BrilleDirekt.de

Dear customer, thank you very much for your positive review! We hope you enjoy your new glasses.

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