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4.0

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Amazing service and quick delivery!

Ordered item yesterday, item was shipped straight away and arrived today! I was a little concerned as never ordered from them before and never received any tracking numbers but I will definitely be ordering from them again! 10/10 service!

31 December 2025
Unprompted review
Rated 1 out of 5 stars

Shocking customer service

Shocking customer service. Ordered an expensive BOSS coat from them, size 46. They sent a size 56 and refused to refund return postage, stating they had 'corrected' the brands sizing. It has been a long time since I have come across customer service like this... I recommend looking elsewhere if you want something that fits!

3 January 2025
Unprompted review
Rated 5 out of 5 stars

No substitute for buying good quality clothing in store

In-person visit to the Burton store. Very welcoming staff, personal attention, and a good range of high quality clothing.
Prices are very reasonable for such good quality, and although you can buy cheaper either online or at big retailers, there is no doubt that you get better value by buying from a specialist tailor. They keep a good selection of sizes in stock, and offer an alteration service to ensure a great fit.
I bought a Magee 2-piece suit. The cloth is fantastic, and every bit as good as a Magee I bought 40 years ago.

11 March 2024
Unprompted review
Rated 5 out of 5 stars

Always helpful and friendly with a good…

Always helpful and friendly with a good range of products to suit all budgets, rang on Saturday to enquire if a pair of boots in my size were in stock in Derby, they were, so asked if they would put them to one side for me and I’d call in and collect them on Sunday or Monday morning, they took my name.
I collected them this morning, excellent service as usual.

17 December 2023
Unprompted review
Rated 5 out of 5 stars

Great shop, great clothes, great service

I urgently needed a dark lounge suit for an imminent wedding, so of course I went to Brigdens.
Rylan listened to my requirements and rapidly fitted me out with the perfect suit. He even produced a matching waistcoat as a bonus.
He was friendly, professional and efficient. He even managed to expedite alterations to the trousers so that all will be done in time for the wedding.
Great shop, great clothes, great service!

14 July 2023
Unprompted review
Rated 2 out of 5 stars

Brigdens derby suite hire … the best…

Brigdens derby suite hire … the best man’s trousers were 4 inches too short and his granny had to lengthen them and the grooms trouser seam came undone at the left thigh and had to be held together with safety pins … very disappointed. We hired suits 4 years ago and everything was perfect but this year it was a terrible service… won’t use them again .

24 July 2022
Unprompted review

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