Brierley Hill Self Drive Reviews 

59
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I hired a van from Brieley hill rental and i can say that the service wss extremly efficent and the van was just for the job. The receptionist that i dealt with was very helpfull, polite and a pleasu... See more

Rated 5 out of 5 stars

Great local van hire. Competitively priced and a very helpful, friendly and professional staff team. Very flexible on pick up/drop off times and very impressed that they were open across the Jubilee h... See more

Rated 5 out of 5 stars

Bailed us out of the poo that Enterprise had dropped us in by not supplying the van we'd ordered. Staff were so friendly and they were much cheaper than Enterprise anyway! A good van and a good expe... See more

Rated 1 out of 5 stars

Terrible firm, £250 deposit paid, £120 for hire, van had seen better days, sounded like the gearbox was on its way out, rubbish left in back, refuelling is usually topping back up a full tank, not thi... See more

Company replied

Company details

  1. Van Rental Agency
  2. House Clearance Service
  3. Transportation Service
  4. Truck Rental Agency

Written by the company

Brierley Hill Self Drive have excellent rates on vans of all sizes to suit all needs. Brierley Hill Self Drive operates a wide range of models, with a choice of all sizes and styles to suit your requirements. We go above and beyond when it comes to vehicle hire, which is what sets us head and shoulders above our competitors and makes us the number one hire company in South Birmingham. We have built up an impressive reputation in this industry, and it’s a reputation we strive to maintain through excellent customer service and an easy hiring system. Brierley Hill Self Drive take the stress out hiring a van, whether for business or domestic purposes, we’ve got you covered.


Contact info

3.8

Great

TrustScore 4 out of 5

59 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(59)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Decent van at a good price

Decent van at a good price. Very helpful and efficient staff. I will recommend to others and would definitely use again

18 November 2021
Unprompted review
Brierley Hill Self Drive logo

Reply from Brierley Hill Self Drive

Thank you for taking the time out to review us.

Rated 4 out of 5 stars

Really good value for money

Really good value for money. Nice and helpful people. Really busy unit where you have to go pickup the vehicle. £100 for LWB high top van 24 hour compared to thrifty who wanted £185 for Citroen berlingo.

16 November 2021
Unprompted review
Rated 5 out of 5 stars

First class service

Second time we have used them, always go out their way to be helpful including out of hours pick up and drop offs. Would happily recommend them.

31 May 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding service

First time we've hired from them and will always use them from now on. Outstanding service, very friendly and helpful.

3 May 2021
Unprompted review
Brierley Hill Self Drive logo

Reply from Brierley Hill Self Drive

Thank you for your review, we are very pleased to hear you were happy with the service and team. We look forward to helping you in future should you require another van.

Rated 5 out of 5 stars

Great staff and services

Great staff and services. best on price in the West midlands always on hand to help

13 April 2021
Unprompted review
Brierley Hill Self Drive logo

Reply from Brierley Hill Self Drive

Thank you for your review, we are always happy to help. We hope to hear from you again soon.

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful and very good prices, highly recommend

12 April 2021
Unprompted review
Brierley Hill Self Drive logo

Reply from Brierley Hill Self Drive

Thank you for your review, we are glad to hear you are happy, we pride ourselves on our customer service and product.

Rated 5 out of 5 stars

Will use again!!

First time hiring a van for us and Kirsty was brilliant! Quick and simple and very accommodating. Would recommend this company and we will be using again.

Thank you!

The Welch’s :)

9 April 2021
Unprompted review
Brierley Hill Self Drive logo

Reply from Brierley Hill Self Drive

Thank you for your review, I am very pleased to hear you were happy with the service provided. We look forward to seeing you again soon, take care.

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