BricksAndFigsDE Reviews 97

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Just received my order for the Onyx Queen minifigure, arrived in Canada in less than a month. The packaging was secure and solid, the minifig came in perfect condition and I'm in love with it, will or... See more

Rated 5 out of 5 stars

Fast shipping and a reliable service. Will order again! Products selection is great, would love a restock of some helmets tho!

Rated 5 out of 5 stars

Awesome seller. He is very chill, puts effort on packaging, both design and protection. It's been a nice shopping experience which I definitely will repeat. + His discord channel is pretty fun and h... See more

Rated 1 out of 5 stars

I’ve sent them several emails to inquire about some of their minifigs condition and shipping method. Have not received an answer. For example their policy says they will not accept returns for minifi... See more

Company details

  1. Toy Store
  2. Hobby Store
  3. Model Shop

Written by the company

Discover the greatest destination in the galaxy for LEGO® enthusiasts at BricksAndFigsDE. Specializing in rare, collectible LEGO® Minifigures and custom items, our passion for quality and uniqueness sets us apart. Whether you're a seasoned collector or searching for the perfect gift, you'll find an unparalleled selection with us. Experience exceptional customer service that makes building your collection a joy. Join our community of satisfied builders and see why we're the top choice for LEGO® fans everywhere.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

97 reviews

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Replied to 25% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

My first order went very well

My first order went very well, packaging was nice and tracking was available. It took a few weeks since I am in the US. Impressed with the quality of in-house pad-printed arms!

Would give 5-stars if anyone would ever respond to my emails. I’m new to this site and custom Legos as a whole but I managed to figure things out. I guess other than the lack of reply from them my only gripe is that I’m never sure when things like printed arms/torsos are dropping. Discord is a little confusing and I never can find any discount codes if there ever are any.

Hoping to snag some “purple trooper” and “purple officer” arms once shipping to the US is back, but the regular purple arms are already gone and I’ve been waiting forever to get them. Oh well, maybe I can get the pauldron toros when they come out. (PLEASE)

12 August 2025
Unprompted review
Rated 1 out of 5 stars

I’ve sent them several emails to…

I’ve sent them several emails to inquire about some of their minifigs condition and shipping method. Have not received an answer.
For example their policy says they will not accept returns for minifigs with cracked heels so I wanted to understand more. Do they have custom minfigs on stock that are already damaged? I wanted to understand more before buying. Sadly no response.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

UI of the website looks consistent and…

UI of the website looks consistent and intuitive. the whole process of purchasing or browsing is fast and simple. one little note that i noticed: when you look for items in the search bar instead of browsing categories, they do not appear as "out of stock" immediately, which is crucial for these products.

27 June 2025
Rated 4 out of 5 stars

Good Custom seller.

Excellent products, fairly quick shipping to the Eastern US. Some issues with a few smaller pieces missing and mixing orders together in packaging. Would still order again

28 May 2025
Unprompted review
BricksAndFigsDE logo

Reply from BricksAndFigsDE

Thank you so much for your review! We're glad to hear the products and shipping met your expectations. If any pieces are missing or there was a mix-up in the packaging, please don't hesitate to reach out to us at info@bricksandfigsde.com — we'll be happy to send you a free replacement or offer a refund. We appreciate your support and feedback!

Rated 5 out of 5 stars

Very reliable!

Fast shipping, and great quality products! Made a few orders in the past and never had any issues at all, can safely say I'd recommend!

27 April 2025
Rated 5 out of 5 stars

good

The shipping was fast and everything was perfect.

4 March 2025
Rated 5 out of 5 stars

Holy Moly!

BricksandFigsDE was a unique experience among international orders for me, usually when I order from Europe (I'm American) packages tend to take multiple weeks to arrive, but my order came in the mail in just 8 days! Bravo!

23 February 2025

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