Brickellsicecream Reviews 

103
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, describing the ice cream as delicious, high-quality, and made with natural ingredients. Many reviewers highlight the excellent range of flavors and the creamy texture, often calling it the best they've ever tasted. The delivery service is frequently commended for being prompt, well-packaged, and ensuring the ice cream arrives perfectly frozen. However, some customers also noted issues with delivery, mentioning that orders occasionally arrived late or were misdelivered, leading to melted ice cream.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently describing the ice cream as... See more

Quality

People report positive experiences with quality, consistently praising the ice cream as delicious and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and efficient... See more

Order

Clients share positive opinions on order, with many finding the ordering process easy and the delivery quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I loved all the ice cream flavours I ordered, especially the brown butter & mince pie and the cinnamon toast! Definitely some of the best ice cream I have ever eaten! Iona was very helpful with the de... See more

Rated 5 out of 5 stars

We discovered Brickell's ice cream at a farm shop cafe in Essex. The taste is amazing (strawberry and salted caramel are our personal favourites) and only wholesome ingredients are used. We then fou... See more

Rated 5 out of 5 stars

Brilliant quality small batch ice cream. Never tasted better and ordered for a seriously ill friend who just fancied a special ice cream. Good delivery of frozen product he loved it!

Rated 5 out of 5 stars

Holy baby jesus!! This ice cream is insane!! what?? Unreal, I just had a spoonful of the Stracciatella chip and the Chocolate before putting them in the freezer and now all i can think about is ice cr... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

103 reviews

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4.6

All reviews

(103)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely delicious ice cream

Absolutely delicious ice cream. Not only does it taste better then the usual slop on the shelves of Tesco, it’s got no E numbers / processed stuff etc. Guilt free ice cream is real! Thank you 🙏🏻

29 November 2025
Unprompted review
Rated 4 out of 5 stars

excellent icecream.

Lack of cream meant that the making of our order was delayed.

As I ordered your icecream as a gift, it would be useful if there was somewhere on the order form to put a message which could be put in with goods.

Have not tasted your icecream ourselves but we are told that it is excellent. This order was the third time we have used it but the first time there has been a delay.

13 November 2025
Rated 5 out of 5 stars

Delicious ice cream and amazing…

Delicious ice cream and amazing customer service!
The flavours are excellent and the ice cream is super smooth, no icy hard blocks here! DPD delivered my order a day late so all the ice cream arrived melted, but Brickells immediately rectified the situation by sending me a new box and they even replied on a Friday evening and a Saturday which I never expected them to.

6 November 2025
Rated 5 out of 5 stars

Brickell ice cream purchase

I recently placed an order for some ice cream online from Brickells ice cream company and received a prompt delivery in under 2 days. The delivery was well packaged and the ice cream was still frozen which was great since as this was my first order, I didn't know what condition it would be on delivery.
I ordered different flavours, all of which are very creamy and enjoyable, especially the chocolate and strawberry flavours. What attracted me to the brand was the natural ingredients, rather than many additives that seem to be added to food products nowadays.

23 October 2025
Rated 5 out of 5 stars

THE BEST ICE CREAM YOU WILL EVER BUY

When I tasted a spoon of the chocolate ice cream my daughter had for dessert while out for a meal with my family I exclaimed “oh my god!”. They were concerned about me. However, soon followed was the covering of my mouth, wide eyes, and the words: “this is the best ice cream I have EVER tasted”.
Then promptly ordered 6 tubs delivery. The delivery was next day and it was still frozen well. The insulated boxes are insane.
You will not be disappointed if you order. And now I have an addiction.

14 October 2025
Rated 5 out of 5 stars

Out of this world ice cream

By far the tastiest ice cream we’ve ever eaten. Such original flavours, we have tried all and they are all 10/10. It’s also great knowing that they are full of goodness with no nasty UPFs. Keep up the delicious work Brickells. :p

28 August 2025
Unprompted review
Rated 1 out of 5 stars

First order never arrived due to faulty…

First order never arrived due to faulty stock levels. We were not informed until we had waited in for the day
The replacement order arrived. Ice cream had melted in the box. The box had been thrown over the gate by the delivery guy. All the pots had burst as a result. Finally after demanding a refund I was informed it would take 10 days to appear in my account
An awful experience

14 August 2025

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