The Brew Crew - Beer Distributor logo
Visit website

The Brew Crew - Beer Distributor  Reviews 462

•
TrustScore 5 out of 5

4.9

Beer Distributor
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being very helpful, friendly, and efficient, often going above and beyond to assist with orders and provide advice. The service is frequently described as excellent, with many appreciating the quick turnaround on orders, smooth collection processes, and overall ease of dealing with the company. People are also very satisfied with the products, noting their quality and how well they perform. However, some people mentioned an issue where a staff member did not adequately explain that a keg they were about to receive was expired.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and efficient... See more

Product

Clients share positive opinions on product. Many customers praise the quality of the products, with some... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication from the start. The staff were very helpful. Delivery of the item was next day. Item was packaged really well and works perfectly. Definitely would do business again!

Rated 5 out of 5 stars

We got our double tap kegerator recently from the brew crew. Couldn’t have been more helpful with their answering of questions and delivery time so we could be at home to see how to set up everything.... See more

Rated 5 out of 5 stars

Great service and staff are very efficient and helpful they even took time out to show how to clean my tap unit eventhough they were quite busy, will be back

Rated 5 out of 5 stars

I placed the order online on a Saturday evening around 7pm and I received it on the Monday! 10/10. Had to contact Cistomer Service for some help regarding a further item required and they were very v... See more

Company details

  1. Beer Distributor

Written by the company

Over 22 years experience delivering kegs, gas, service and parts.

Contact info

4.9

Excellent

TrustScore 5 out of 5

462 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Honestly

Honestly, the best company to deal with. Professional, helpful, and also good fun. I can't recommend them enough.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Website easy to use and navigate

Website easy to use and navigate. When I got to outlet (open on a Sat morning), product was ready and waiting, met with a pleasant employee.
All in all a very pleasant experience.
Would highly recommend

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Great help

Can highly reccomend these guys. Went out of their way to help me with issues i was having with kegorater purchased elsewhere. V helpful. Once up and running i ordered another keg. Was ready to go on arrival. Smooth operation

20 December 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look