BREW AT HOME.SHOP Reviews 42

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have used brewathome twice now and had fantastic service both times, having collected once and ordered for delivery the second time. Both were ready very quickly after ordering, with the delivery... See more

Company replied

Rated 5 out of 5 stars

Got everything I needed for my beginners homebrew kit here. Was grateful and impressed by the friendly helpful and knowledgable staff who can provide everything you need to know to get you started. I... See more

Company replied

Rated 4 out of 5 stars

I am very pleased with my beer kit and look forward to tasting it when it is ready. Good clear instructions. The only negative thing I can think of is in the description before ordering, I couldn't fi... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service (I needed to amend my order and it was made very easy), good and quick communication and fast dispatch of well-priced goods. Exactly what I would expect 😊

Company details

  1. Brewing Supply Store

Written by the company

Providing ingredients and equipment for the home brewing enthusiast.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

42 reviews

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4.7

All reviews

(42)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent customer service (I needed to amend my order and it was made very easy), good and quick communication and fast dispatch of well-priced goods. Exactly what I would expect 😊

17 April 2021
Rated 5 out of 5 stars

Very good service original order went…

Very good service original order went astray with Royal Mail but sent a replacement straight away

9 April 2021
BREW AT HOME.SHOP logo

Reply from BREW AT HOME.SHOP

Hi Edward

Thank you very much for your kind review. We always value any feedback that we receive. I am glad we managed to get things sorted in the end. Although we are still waiting to hear from DHL as to where the first lot ended up. They are usually fantastic lol!

Happy Brewing!

Rated 4 out of 5 stars

you delivefy was very good,a day…

you delivefy was very good,a day early.and the order was just as expected brewing now thank y0u

9 April 2021
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Reply from BREW AT HOME.SHOP

Hi Malcolm

Thank you for taking the time to give us your feedback. It's great to hear that you are able to get on with your project and thank you for the support.

We are always intrigued to know how we can improve things so if you have any suggestions as what would give us that last star we will do our best!

Thanks again and 'Happy Brewing'!

Rated 5 out of 5 stars

Great Company to Deal With

Great communication and easy to deal with. My mini keg was delivered well packaged and on time. Will definitely use the company again.

9 April 2021
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Reply from BREW AT HOME.SHOP

Hi Scott

Thank you for taking the time to leave feedback. We are pleased that you have received the service we expect to give and thank you for your support.

Happy Brewing!

Rated 5 out of 5 stars

Very helpful and friendly.

Very helpful and friendly and were also very flexible when it came to me collecting.
I’ll definitely be using then again.

6 April 2021
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Reply from BREW AT HOME.SHOP

Hi Dave

Thank you for the valuable feedback. We appreciate the support and look forward to working with you moving forward.

Happy Brewing!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, would highly recommend.

4 April 2021
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Reply from BREW AT HOME.SHOP

Hi Andrew

Kind words, thank you! We always strive to be the best we can be.

Happy Brewing!

Rated 5 out of 5 stars

Great value and top class service

I have used brewathome twice now and had fantastic service both times, having collected once and ordered for delivery the second time. Both were ready very quickly after ordering, with the delivery coming (only locally to Sheffield) the afternoon after ordering. Very friendly and helpful on both occasions.

Great value for money and top quality grains and hops. Even better to see grains from a local maltster (Thomas Fawcett)! It's been a few weeks since brewing with the ingredients I purchased so I've been able to sample the results and they definitely don't disappoint!

3 April 2021
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Reply from BREW AT HOME.SHOP

Hi Edward

Thank you for your kind words!

We are growing on a daily basis and we are always grateful for feedback to help us progress.

Happy Brewing!

Rated 5 out of 5 stars

Excellent service

Excellent service, rang to say 2 items would not been in for a couple of days, so I said just send them together and they arrived the day after they came in stocks,. Really pleased for the phone call.

3 April 2021
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Reply from BREW AT HOME.SHOP

Hi Mrs Robinson

Thank you very much indeed for taking the time to post your feedback. When we started this offering the whole team were in agreement that communication with our customers is key. It's lovely to see that things are on track!

Happy Brewing!

Rated 5 out of 5 stars

Great customer service

Always a good experience. Easy to find what I wanted, good pricing & ready to collect. Lots of new products in stock. I will be back.

3 April 2021
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Reply from BREW AT HOME.SHOP

Hi Alison

Once again thank you for your continued support. We would also like to thank you for the recent referrals that you sent through. Word of mouth is so important. Much appreciated.

Happy Brewing!

Rated 5 out of 5 stars

Great customer service

Great customer service. Even called to apologise for a slight delay. Absolutely perfect.

2 April 2021
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Reply from BREW AT HOME.SHOP

Hi Mark

Thank you very much for taking the time to give us your feedback. We are excited to be working with you moving forward.

Happy Brewing!

Rated 5 out of 5 stars

Excellent range of products and great…

Excellent range of products and great service. I’ll be shopping here again.

2 April 2021
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Reply from BREW AT HOME.SHOP

Hi John

The range will be increasing more and more as we progress. Really glad that you have had a good experience and have ultimately taken the time to give us your feedback. We look forward to working with you further.

Happy Brewing!

Rated 5 out of 5 stars

Great service

2 April 2021
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Reply from BREW AT HOME.SHOP

Hi Paul

Thank you for taking the time to review your experience.

Happy Brewing!

Rated 5 out of 5 stars

Excellent service

First order but won't be the last - very pleased with the ease of ordering and speed of delivery.

2 April 2021
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Reply from BREW AT HOME.SHOP

Hi Danny

Thank you for taking the time to feed back to us. We appreciate the support and should you need any assistance moving forward, please do not hesitate to get in touch.

Happy Brewing!

Rated 5 out of 5 stars

Got everything I needed for my…

Got everything I needed for my beginners homebrew kit here. Was grateful and impressed by the friendly helpful and knowledgable staff who can provide everything you need to know to get you started. I would absolutely recommend this place as a one stop shop for everything for the real ale or wine/beer homebrew enthusiast. If you need to know or require anything,including directions,just give them a ring.

27 March 2021
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Reply from BREW AT HOME.SHOP

Hi Robert

Thank you for your lovely remarks and feedback. We are on hand should you need anything further. We appreciate the support.

Happy Brewing!

Rated 5 out of 5 stars

Best Brew Shop In The UK

Outstanding customer service, very helpful and knowledgeable staff, fantastic low prices, best around, everything you need for homebrewing under one roof, only wish I had found them sooner! Cannot recommend highly enough!

26 March 2021
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Reply from BREW AT HOME.SHOP

Hi Adam

Thank you very much for the motivational response and feedback. We are pleased that you have had a good experience.

Happy Brewing!

Rated 5 out of 5 stars

Great service kept in contact to let me…

Great service kept in contact to let me know how things were going on the order couldn’t ask for anymore.

23 March 2021
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Reply from BREW AT HOME.SHOP

Hi Carol

Thank you for the feedback. Communication we feel is extremely important and are really happy that this has worked well for you.

We look forward to looking after you further moving forward.

Happy Brewing!

Rated 5 out of 5 stars

fantastic communication helped out with…

fantastic communication helped out with all questions asked and speedy delivery very recomended

16 March 2021
BREW AT HOME.SHOP logo

Reply from BREW AT HOME.SHOP

Hi Paula

One of the things we committed to early on in this project was good communication with our customers. Thank you very much indeed for taking the time to give us your feedback. We are on the right track!

Happy Brewing!

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