Brew Day Reviews 

548
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent, polite, and efficient service, highlighting helpful staff and quick issue resolution. The company offers a vast range of high-quality products and ingredients, including bespoke options, all noted for excellent value and reasonable prices. Reviewers frequently commend the fast, prompt, and well-packaged delivery, often with next-day or free options, alongside an efficient and easy ordering process. However, some people mentioned occasional delivery problems, such as lost packages or items arriving in damaged condition due to insufficient packaging protection.

What people talk about most

Product

Customers had positive experiences with product, often praising the comprehensive range of good quality... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Users describe positive interactions with service, consistently highlighting friendly, helpful, and efficient... See more

Order

People report positive experiences with order, often highlighting the efficiency and speed of the process.... See more

Price

Clients share positive opinions on price, consistently finding the prices reasonable and offering good value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered several times now from Brew Day, and as always received a polite and efficient service from Matt. Ordered all grain kit mid afternoon & everything was available for collection next morning. Ca... See more

Rated 5 out of 5 stars

It was my first time buying sacks of grain in a while, so hadn't used Brew Day before, but really glad I did. Great selection of ingredients at reasonable prices, only up the road from me in Notting... See more

Rated 5 out of 5 stars

Brewdog amylopectinase is not just for the brewers. Paper restorers like to use it when removing prints from unsuitable backings. It works well if you keep it warm enough. Much cheaper than Alpha Am... See more

Rated 5 out of 5 stars

I've received my Brew Day item, this is part of a Christmas present for my son so can't comment on the actual taste of it, the kit was comple and I like the fact you add instructions so he doesn't hav... See more


Company details

  1. Brewing Supply Store

Written by the company

Home brew equipment and ingredients. Next Day Delivery. Speciality all grain beer kits. Speciality malts and hops. Huge range of Wine and Beer kits. Starter kits and gift cards available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

548 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(548)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Decent Homebrewing shop

Website was easy to use, and I got my items by the time that was stated. I can't complain really. they have a decent range of stuff for homebrewing

14 March 2025
Rated 5 out of 5 stars

Top lads

Ordered a couple of glass flasks from the guys on next day delivery.
I then got a phone call saying a member of their team would drop my kit off personally "Because they didn't want to run the risk of them getting damaged in shipping"
awesome service........

6 March 2025
Rated 2 out of 5 stars

Sadly disappointing overall

Sadly disappointing overall. I have been brewing beer and wine from kits for 45 years or so, this was my first purchase from this company and was an order of over £200 of wine and beer kits. My order arrived in a large box but on opening the box there was a carnage of beer kits bags of grape juice and wine kit packaging that looked as if the whole thing had been placed in a concrete mixer for an hour. Having sorted through everything none of the grape juice bags had been punctured and all the ingredients were there. There was simply not enough internal packaging materials within the outer box, almost none. Therefore there was no restraint of the products within the box and they all smashed together. Unfortunately two of the kit I ordered were missing and there was no indication anywhere that there should have been another delivery box. Having contacted Matt with pictures he stated that there should have been another box in the delivery.
Having waited for the delivery company to follow their standard lost parcel process for a couple of days, replacements for the missing kits were dispatched and received. The packaging of these replacements was also quite poor.
In summary, the prices were fair, the customer service from Matt was courteous but the packaging of deliveries was poor.

3 February 2025

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