The Brew Company Reviews 

746
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and rich variety of coffee, finding it a luxurious and special treat. The ordering process is noted as simple and easy, with many appreciating the fast dispatch, effective tracking, and prompt delivery. Reviewers also highlight the innovative and practical design of the brewing pouches and advent calendars, making coffee enjoyable anywhere. However, some customers also noted issues with delivery, including unexpected charges, delays, or problems with packages being damaged or incomplete upon arrival. Additionally, a few other people felt that the packaging was excessive or not environmentally friendly, and sometimes difficult to rinse.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising the fantastic tasting coffee and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the prompt, speedy,... See more

Quality

Clients share positive opinions on quality, consistently praising the fantastic taste and high quality of the... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of ordering online and the... See more

User experience

Customers had positive experiences with the user experience, finding it easy to use and convenient for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Online ordering was simple and easy to navigate. My order was shipped promptly even with Black Friday ordering. I could track my package to see how far away it was and picking up at UPS helped with... See more

Rated 5 out of 5 stars

My brother loves the whole bean advent calendar. He can get up to six cups out of each bag, and I enjoy supporting a small business. He also has the tea calendar one year, which he enjoyed, but he lov... See more

Rated 5 out of 5 stars

I’ve bought The Brew Company’s Advent Calendar for the past three years, and it has become a holiday tradition I truly look forward to. The quality is consistently excellent, with a great variety of... See more

Rated 5 out of 5 stars

As this was a present for my son, who is both a coffee connaiseur and loves hiking. We wanted surprise him to have amazing quality coffee to start his hiking day. He couldn't wait, so started his a... See more


Company details

  1. Coffee Roasters
  2. Beverage Distributor
  3. Organic Food Store
  4. Tea Manufacturer

Information provided by various external sources

Vi tror på, at en overdådig og velsmagende kop kaffe, te eller lækker cocktail tilbyder en vigtig mulighed for et afslappende ‘zen-moment’ i en ellers travl hverdag. Med andre ord, skal en travl og krævende hverdag ikke være grunden til, at man ser sig nødsaget til at anvende instant kaffe, teposer og forblandet cocktails. Kerneessensen af vores innovative portfolio er, at kombinere den absolut bedste kvalitet med anvendelighed. Vores verdensomspændende patentbeskyttet ”Brew-In-The-Bag” koncept tillader DIG at brygge og nyde en velsmagende kop kaffe eller te – hvor som helst, når som helst.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

746 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(746)

178 reviews in the last 12 months

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Rated 5 out of 5 stars

A Holiday Tradition I Keep Coming Back To

I’ve bought The Brew Company’s Advent Calendar for the past three years, and it has become a holiday tradition I truly look forward to. The quality is consistently excellent, with a great variety of flavors that make each day feel like a small treat.
I’ve also gifted it to a friend, and they absolutely looove it; it’s now something they look forward to every December as well. The coffees feel thoughtfully curated, fresh, and a little luxurious, making the whole experience special. If you’re looking for a unique and high quality advent calendar, I can’t recommend The Brew Company enough. I’ll definitely be buying again next year!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Exactly as described, fantastic coffee and great easy to use bags with easy instructions on each bag, it also tells you the country it’s from, if you are a coffee lover you will not be disappointed

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Easy ordering

Flawless shipping and easy ordering. Even with the tariffs and difficulties shipping internationally. Quick delivery.

5 December 2025
Unprompted review
Rated 2 out of 5 stars

Fast delivery but no aftersale support

Delivery was immediate and fast. We were looking forward to start the barista advent calendar. Unfortunately on opening the package we found one of the day packs was damaged and coffee grinds spilled out of the box. I contacted the company on the website chat with the issue but I received no response.

1 December 2025
Unprompted review
Rated 4 out of 5 stars

Great tasting selection of coffees

Great selection coffees, quick & easy process to have a really nice cup as if made by a barista when you want one at home.
One request - with future orders is it possible to have delivery to my home address rather than a pick up point?

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Good coffee everywhere

The quality of the coffee is good, both aroma and texture. Honduras is my favourite. I love the coffeebrewers. They are easy to use and facilitate me to have good coffee whereever I go.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

No Product, No Refund, No Replacement - DO NOT USE THIS COMPANY

Ordered advent calendar - didn't deliver but sent it to a local ups locker. I didn't receive a qr/collection code until the day AFTER the cut off for collection and the advent calendar was sent back. Complained, was told I'd receive a refund and replacement, but here we are 7 days later - 11 days into advent - and no response, refund or replacement. Shocking, will never use again.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Advent Calendars

My brother loves the whole bean advent calendar. He can get up to six cups out of each bag, and I enjoy supporting a small business. He also has the tea calendar one year, which he enjoyed, but he loves coffee. By the time I purchased his advent calendar this year, the whole bean calendar had sold out, so I hope he likes the pour over type.

1 February 2025
Unprompted review
Rated 5 out of 5 stars

We are loving the coffees

We are loving the coffees. It came relatively quickly, good quality and love the coffee bags. Very easy. The stories are fun too. Definitely recommend

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Great design, I loved the menu book of the advent calendar with all the information on the coffee notes and the QR code with anecdotes about the 25 CPH monument - all in all a great experience!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

A twist to your daily coffee

Excellent prices, extra fast delivery and a lovely experience to dicover every morning.
It's my 3rd Kaffe Julekalender and I always recommend it to friends.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Bought two advent calendars for friends…

Bought two advent calendars for friends and family. They've started using them, they love the coffee so far. It is a bit wasteful in terms of packaging, but that's normal for an advent. They also note you have to be careful pouring in the boiling water. Still, the coffee is the point, and they're both super happy so far.

28 November 2025
Unprompted review

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