Sleep Consultant & Parent Adviser. Reviews 

235
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the structured routines and professional guidance are exceptionally effective at helping young children sleep peacefully through the night. People also deeply appreciate the consistent daily support provided through messaging channels and the remarkable improvements in overall family rest and daily well-being. Some reviewers were not happy with the strict and rigid methods applied during the training process, noting that it requires considerable toughness and letting babies cry. A few individuals also felt that the direct communication style lacked proper flexibility and warmth, making certain aspects quite difficult for families involved.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting her exceptional expertise and ability to... See more

Product

Consumers find the product to be an absolute game changer, reporting that babies sleep through the night... See more

Service

Customers consistently note positive experiences with service, highlighting how custom routines and expert... See more

Customer service

Reviewers highlight positive experiences with customer service, praising the immediate response and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how tailored routines and structured... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a fantastic experience with Brenda when sleep training our 11 week old baby who went from sleeping for 3 hour stints to sleeping through the night after a few days. Brenda is structured a... See more

Company replied

Rated 5 out of 5 stars

Brenda was our night nanny for our newborn from the start. As usual she was excellent and gave us complete peace of mind that our little one was being taken care of whilst we got some much needed rest... See more

Company replied

Rated 5 out of 5 stars

Brenda helped our 7 months baby boy to sleep through the night. We went from 3 overnight feed and several awakenings to 11-12 hours of uninterrupted sleep. She gave us a routine to follow which we ada... See more

Company replied

Rated 5 out of 5 stars

Brenda completely changed our lives, basically overnight. Our son hadn't been sleeping through the night since we returned from Australia on holiday for almost two months and we were at our wits end.... See more

Company replied


Company details

  1. Child Care Center

Written by the company

A professional qualified and experienced nanny offering consultancy and advice to parents of newborn babies and children. The advice and support is non judgmental, easy, straight forward, supportive and practical. After a lifetime of working in a career with babies and children I have a wealth of experience to share. An additional 3 years experience working in a special care baby unit with sick and premature babies and 21 years supporting parents overnight as a night nanny. This experience has enabled me to condence my knowledge and share it with parents who may have become parents for the first time. The advice, support and practical help in most cases takes place in the parents home. If the parents are overseas the help can be shared in an online meeting or phone call. Advice is very much a personal approach to the individual child and the uniqueness of that family life. Ethnicity and cultural backgrounds are always taken consideration as many families live overseas and parents come from diverse backgrounds. Above all I respond well to communication and support each family with the same enthusiasm with my job today as I did the first day I became a trained nursery nurse.


Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(235)

100 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank You Brenda

Brenda has been totally amazing for both my boys. She came to us when we were totally exhausted and changed that very quickly! When you haven't been getting sleep and can't see the wood from the trees it's time to call her. Within a matter of days both boys were sleeping all night and for that I'm eternally grateful to her. Follow her routine like the bible and you and your baby will Thank her. I will miss her daily 'check ins', they are comforting and keep you on your toes!
Thanks Brenda.

7 February 2025
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

You will always be on your toes with that trio! Thank you Gussy. ;-)

Rated 5 out of 5 stars

Brenda is amazing

Brenda is amazing.
She is firm with her approach and guidance but it’s exactly what we needed. My kids are now 8 and 5 years old and they are (and have been since 3 months old) brilliant sleepers. I was so lost when I contacted Brenda and she changed my life - literally overnight. Trust in her system and your kids (and you) will be so much happier.

5 February 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Trust, spot on Hannah. Only last night I said that very word to a parent, trust the professional. You did and it paid off! :-)

Rated 5 out of 5 stars

Total sleep turnaround for 5 month-old

Brenda came highly recommended by two friends and since getting her help we have not looked back. We have had a total turnaround in our babies sleep (within 48 hours!) and therefore our enjoyment of parenting. Would recommend to all parents who are having sleepless nights!

4 February 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Anna :-)

Rated 5 out of 5 stars

Brenda is undoubtedly one of the best, if not the best, in London.

Brenda is undoubtedly one of the best, if not the best, in London for baby sleep training. We trusted her with our baby girl, and the results were incredible. Before following Brenda's guidance, our daughter would sleep a maximum of six hours over night. But just three days after our consultation, she was sleeping from 7 PM to 7 AM!

Brenda was consistently in touch, checking on our progress and offering support. We couldn’t recommend her more highly—two of our friends have already taken our recommendation, and they are just as grateful. Thank you, Brenda!

4 January 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you for your kind words :-)

Rated 5 out of 5 stars

Brenda really helped us out with our…

Brenda really helped us out with our baby at 5 months who was waking multiple times at night. Within the first week his sleep had changed. He is currently 10 months & she is still very prompt with support.

31 January 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you :-)

Rated 5 out of 5 stars

Brenda came highly recommended from…

Brenda came highly recommended from many trusted friends and solved our situation within 48 hours. We have a toddler and a 6 month year old that were waking up at different times in the middle of the night and with a combination of sensible daytime sleep and diet management and a wealth of practical and tactical advice as much as overall assurance around how normal our situation was, we got there in two days and got rid of the dummy and a bunch of other bad habits at the same time. Got not recommend Brenda highly enough

20 January 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you for your kind words Aidan. :-)

Rated 5 out of 5 stars

Sleep superwoman

We contacted Brenda when our daughter turned 4 months, having gone through a terrible month and with no end in sight. Some nights she was waking every hour….
In came Brenda - the sleep superwoman who transformed our lives! Night 1 - she slept 7-7, night 2 7-7, night 3 7-7; we honestly couldn’t believe it. I felt instant trust and confidence in Brenda, she doesn’t sugar coat anything but gets the results.

17 April 2024
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Straight to the point, I love it! :-)

Rated 5 out of 5 stars

Thank you Brenda ⭐️

We got in-touch with Brenda when we got into some bad habits as first time parents with our 10 month old. Within 24hrs our routine went from chaos to calm. As soon as you meet Brenda you feel confident and put at ease with her, she is super knowledgeable and offers support for weeks thereafter. She really is the baby whisperer, we still cannot believe it! Now our baby sleeps in her own room, 7-7. It has truly transformed our lives! Thank you Brenda !! I would recommend to everyone thinking about reaching out, it will be the best money you ever spend!

25 January 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

So happy for you all. Keep up the good training. :-)

Rated 5 out of 5 stars

Our child has truly transformed

Our child has truly transformed ! He is now a creature of habit who knows exactly when he goes down for a nap, goes down with ease and sleeps well! We have had zero night wakes since we finished with Brenda help and have a happier child & family for the better ! (Considering he used to wake 7-8 times in the night before you came) We cannot thank Brenda enough for her help and advice !
Even over the busy Christmas season we were able to stay on track and when we needed to troubleshoot we were able to re-check the routines to ensure we were following the right path! We have now moved onto the 9-12 schuelde and only having 1 nap a day and he is THRIVING! He has transitioned easily to one nap and very happy!
I cannot recommend Brenda enough to friends ! As first time parents she was able to guide us and truly understand the nature of our child’s ways and how to adjust our routines to ensure the best for him!

23 October 2024
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

It is also down to how you the parents follow the advice too, and you did just that. Keep up the good training... :-)

Rated 5 out of 5 stars

Brenda, Brenda, Brenda what a women...

Our son was 4 months old when we called Brenda, as we were having real trouble with his sleep. He was awake every couple of hours throughout the night and would need constant jigging or feeding back to sleep - he was unable to self settle despite us trying different things since birth. He refused to nap anywhere but in the sling and if we were lucky enough to get him to sleep in his cot he would wake after 20 minutes. We were both exhausted and we knew something had to change. We were recommended Brenda by my sister, and oh are we glad we called her. She came round to meet us and get to know our sons temperament. She talked us through all things sleep, tweaked the way we were putting him down in his cot and gave us a routine to follow. She is direct, no nonsense but you automatically trust her and want to follow what she says. The first night was tough with a quite a lot of tears, but since then his sleep has been amazing. He went from 4-5 night feeds, being rocked to sleep to being put down in his cot awake and sleeping 7-7. We can't recommend Brenda enough. We joke in our family that if we have a daughter next she'll be called Brenda.

25 September 2024
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Wow! Thank you and hope you are all well :-)

Rated 5 out of 5 stars

Brenda has transformed our situation…

Brenda has transformed our situation within 48 hours. Being a first time parent and not understanding the importance of a good (near guaranteed) day and sleep routine has meant we have the freedom to be adults, enjoy our baby, not be overwhelmed with the new life change and our baby has the opportunity to grow in a healthy way. Brenda's programme isn't just guess work. Brenda has extensive experience and personalises the programme to your situation and child. Please listen to the advice and your life will change for the long term.

20 January 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you so much Delphine :-)

Rated 5 out of 5 stars

Effective

Thanks to Brenda we managed to help our baby to sleep through the night. It was an unsustainable situation that she managed in a record time. We even started the program when ok holidays and it worked. Improving the day time routine was fundamental to achieve a good rest during the night.

1 March 2024
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Paula. :-)

Rated 5 out of 5 stars

Highly recommend

We contacted Brenda after a number of recommendations to help with our 6 month old. We were dealing with multiple wake ups / feeds each night and very short naps. Brenda gave us a tailored routine and the confidence and support to implement it. We saw results almost immediately and our daughter now consistently naps in her cot and sleeps 11 hours each night. Would highly recommend. Thanks!!

15 December 2024
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Kelly, hope all is well. :-)

Rated 5 out of 5 stars

Magical Brenda

Brenda helped us tremendously with our first. Completely changed our parenthood journey, we were so grateful for her help. We are re-engaging with Brenda for our second, as we are heading on a big trip and need some quick advice over the phone. We count ourselves lucky to have her expertise and experience to help us.

13 January 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Natasha for those kind words. :-)

Rated 5 out of 5 stars

Brenda was an absolute blessing at…

Brenda was an absolute blessing at exactly the right time. We were in the midst of sleepless nights with our second and getting quite overwhelmed. She stepped in with a no nonsense approach and transformed everything within 1 night. Highly recommend.

16 December 2024
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you, looking forward to reigniting our work arrangment! :-)

Rated 5 out of 5 stars

Great sleep consultant

We called Brenda after a number of recommendations are so happy we did. After 10 days, she had our 3 month old sleeping through the night and consistently napping in his bassinet (something he hadn’t done before). It has absolutely changed parenthood for us and we are so happy we spoke to Brenda.

21 October 2024
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Grace :-)

Rated 5 out of 5 stars

Brenda gave us our lives back

We were almost reaching breaking point by the time we reached out to Brenda. Our second child was proving much harder than our first. In no time Brenda gave us the confidence and tools to get baby into a good routine of naps and sleep and within two days he was sleeping through the night. We really can’t thank Brenda enough and would recommend her to anyone. The best money we spent in 2024 by far!

22 November 2024
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Edward, I hope everyone continues to sleep well :-)

Rated 5 out of 5 stars

If you’re looking for gentle hand…

If you’re looking for gentle hand holding and a soft touch, look elsewhere. But if you’re after quick results and a wealth of knowledge, look no further. We have used Brenda’s services twice for our two daughters and both times the sleep outcome has been rapid with both girls sleeping through the night within a week. Brenda has strong opinions on how things should be done but there’s no denying it’s effective and masterful. I would (and have) recommended Brenda to any sleepless parent.

19 November 2024
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Straight to the point, I like it! :-)

Rated 5 out of 5 stars

Brenda changed our lives

Brenda changed our lives. She is a baby whisperer and that is the only way I can describe her! I could not have managed motherhood without her! Thank you xx

22 November 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you for your kind words.... :-)

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