Sleep Consultant & Parent Adviser. Reviews 

236
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the simple, well-structured daily routines that successfully help children sleep through the night within just a few short days. People also deeply appreciate the ongoing practical guidance, continuous support, and incredibly helpful daily check-ins provided throughout the entire training process. Some reviewers were not happy with the rigid and direct communication style, noting a distinct lack of flexibility during difficult moments. A few consumers also mentioned that these strict methods can feel extremely tough and are definitely not suitable for every single household.

What people talk about most

Staff

Clients share positive opinions on staff, noting her impressive skills, experience, and ability to adapt to... See more

Product

Customers consistently note positive experiences with product, highlighting a complete game changer for... See more

Service

Reviewers mention positive feedback about service, noting that customized routines transformed children's... See more

Customer service

Consumers express immense satisfaction with customer service, highlighting invaluable ongoing support and... See more

User experience

Customers report positive experiences regarding user experience, highlighting how tailored routines and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a fantastic experience with Brenda when sleep training our 11 week old baby who went from sleeping for 3 hour stints to sleeping through the night after a few days. Brenda is structured a... See more

Company replied

Rated 5 out of 5 stars

Brenda helped our 7 months baby boy to sleep through the night. We went from 3 overnight feed and several awakenings to 11-12 hours of uninterrupted sleep. She gave us a routine to follow which we ada... See more

Company replied

Rated 5 out of 5 stars

Brenda was our night nanny for our newborn from the start. As usual she was excellent and gave us complete peace of mind that our little one was being taken care of whilst we got some much needed rest... See more

Company replied

Rated 5 out of 5 stars

Brenda completely changed our lives, basically overnight. Our son hadn't been sleeping through the night since we returned from Australia on holiday for almost two months and we were at our wits end.... See more

Company replied


Company details

  1. Child Care Center

Written by the company

A professional qualified and experienced nanny offering consultancy and advice to parents of newborn babies and children. The advice and support is non judgmental, easy, straight forward, supportive and practical. After a lifetime of working in a career with babies and children I have a wealth of experience to share. An additional 3 years experience working in a special care baby unit with sick and premature babies and 21 years supporting parents overnight as a night nanny. This experience has enabled me to condence my knowledge and share it with parents who may have become parents for the first time. The advice, support and practical help in most cases takes place in the parents home. If the parents are overseas the help can be shared in an online meeting or phone call. Advice is very much a personal approach to the individual child and the uniqueness of that family life. Ethnicity and cultural backgrounds are always taken consideration as many families live overseas and parents come from diverse backgrounds. Above all I respond well to communication and support each family with the same enthusiasm with my job today as I did the first day I became a trained nursery nurse.


Contact info

4.9

Excellent

TrustScore 5 out of 5

236 reviews

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4.9

All reviews

(236)

101 reviews in the last 12 months

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Rated 5 out of 5 stars

Brenda is the best!

Brenda has been an incredible support to us, her guidance and advice has helped us immensely with the routine and sleep of our 3 month old. She has decades of experience and can anticipate every situation. Don’t think twice and reach out to Brenda for help!

1 October 2024
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Good morning Karen, I hope you and the boys are well. Thank you for your kind words, much appreciated. You did so well listening and applying the advice. :-)

Rated 5 out of 5 stars

Brenda is The Expert in Baby Schedules

Brenda was fantastic and helped our baby girl find a consistent schedule that worked well for us and got her to sleep through the night. She had decades of experience and portrays that experience in a stern but helpful way - you must trust the process, it works! She gave us the comfort that ‘we’ are the boss… not the baby. Our baby quickly caught onto the schedule, stopped cluster feeding and took in larger amounts at the allotted feed slots. This has helped her gain weight and fight the bottle less. She’s 3.5months old and now sleeps 7-7, after dropping the dream feed! Thank you Brenda - well worth the £££!!

15 August 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Brendan. Keep up the good training and get back in touch anytime you need further help. :-)

Rated 5 out of 5 stars

Thank you Brenda!

We contacted Brenda when our 3.5-month old daughter started waking up every 30 mins - 1 hour in the night and we’d entered into some bad habits, including needing to rock her or feed her to sleep and running to her during the night at any noise. We had no routine (even though we’d tried with some online) and life was very chaotic and sleep deprived! Brenda came to visit and gave us a routine to follow and, crucially, showed and told us how to make it successful.

For the midday nap, she showed us how to put her down and how to get her to self settle - and for the first time ever, that night she went to sleep by herself in her cot (after a tough 45 mins of crying), and after only a couple of wakes for a few minutes throughout the night, slept through to 7am. After that first night, it was smooth sailing. She went down by herself with very few tears for every nap and has generally slept from 7-7 ever since with the odd wake up here and there.

I can’t believe what a difference it has made to our lives - we have predictability and certainty in the day and our baby is so much happier. She smiles all day and rarely cries. She used to cry on walks or in the car and she now loves both and puts herself to sleep when she is tired without complaint.

Brenda was on hand to answer any questions in the first few weeks and was always extremely responsive. We knew what we were doing wrong but it was integral having Brenda to help us execute sleep training, which we’d tried to do ourselves and failed!

As others have said, Brenda was firm and direct. She believes in her methods, and how you have to teach your baby that tears will not lead to you rushing to them. This is not for everyone. I had always told myself I wouldn’t sleep train, and there have been some really really hard moments, but I’m a complete convert to the approach. We’re all much happier and our baby cries 90% less than before and thrives on the predictability of a routine and the ability to fall asleep by herself.

7 July 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

That really was a 5 ***** review! You went into such detail and how life dramatically changed for everyone. I hope other mums read this, thank you. :-)

Rated 5 out of 5 stars

Life Changing!

Hiring Brenda as a sleep trainer was the best decision we made. Our 18 month old daughter was going through a sleep regression, specifically waking up multiple times at night. We tried many things ourselves but nothing seemed to work. We finally hired Brenda and within a few days, our daughter was back to sleeping through the night. Brenda's approach is strict but she delivers results if you follow what she says to a tee.

Our daughter is currently sleeping 12 hours straight through the night and we could not be more thankful to Brenda. We would highly recommend her for any sleep training needs.

20 August 2025
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Reply from Sleep Consultant & Parent Adviser.

Thank you Sohail, yes sleep & routine is working well and it should continue in that direction.
There will be slight adjustments as she gets older but I hope my follow up has given you the knowledge to adjust things accordingly when you see necessary. Get back in touch anytime you need assistance. :-)

Rated 5 out of 5 stars

Highly recommend Brenda

We were desperate when we called Brenda with a 5 month old baby waking every 1 to 2 hours. Brenda helped us to get back into control with a straight forward routine and troubleshooting, she helped cut through the conflicting information online, and kept us accountable which was crucial as our baby was more resistant than most! I’d recommend Brenda to all of my friends for "good" sleepers and "bad" sleepers alike because Brenda has a lot to teach and recommend starting around 8-10 weeks.

12 July 2025
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Reply from Sleep Consultant & Parent Adviser.

Thank you Eleanor, yes, you are right starting early at 8-10 weeks slowly moving your baby in the right direction and you don't get into a muddle further down the line! You are also not exhausted from broken nights sleep. Well done, keep up the good training. :-)

Rated 5 out of 5 stars

Brenda was excellent with our 2 year…

Brenda was excellent with our 2 year old son. Her approach is strict but we quickly learnt that was necessary in order to get the lasting results we have. She was responsive and supportive at all hours of the day or night. Within a week, he was sleeping straight through. Would highly recommend.

20 June 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Emily. It was also great you had a 2 week holiday and he still continued to sleep well. Fabulous!

Rated 5 out of 5 stars

Best in the business

We hired Brenda for both of our children (a boy and a girl, so we've seen that her magic works regardless of the child!) and she is worth every penny. Her style is strict but clear, and produces very predictable—and seemingly effortless—results. We had originally booked Brenda well ahead of time for her sleep training expertise with our first-born, but for various reasons ended up with her as our night nurse from birth. She was so effective at understanding his needs and patterns that he naturally established a sleep routine by 8 weeks, and was already sleeping 12 hours at night by week 11. Unfortunately for Brenda, she had worked herself out of the job before he was even due to start sleep training proper! Our experience with our daughter was no different, and she took to Brenda immediately, matching our son's development almost to the week. Brenda's style is not for everyone, but if you're looking for the best in the business, look no further.

6 May 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Will, one of each, how nice is that? Keep to my sleep advice and both will give you no issues, such good sleepers. It was great to help you with both children. :-)

Rated 5 out of 5 stars

Brenda is fantastic

Brenda is fantastic! She was instrumental in helping us with establishing a routine for our 5 month old. Our son’s daytime napping has improved drastically after her programme - from being a baby who would only nap on me, he learnt how to fall asleep independently at more less the same times during the day. Before Brenda’s programme our son would wake up few times a night which Brenda managed to transform into a peaceful long sleep from 8 until 6/7 am. Her method is centered around establishing a feeding and napping routine and allowing the baby to learn how to fall asleep without being fed/rocked to sleep. We feel it has been unfairly labelled by some as the „cry it out” method - that’s definitely too dramatic. While it does involve some crying, for our baby it generally meant crying for 10-15 min max before falling asleep at the beginning and now even less so. First few days of implementing her routine are tough but then it gets so much easier for everybody. We would highly recommend Brenda to any parents whose little ones are struggling with any napping/sleeping/feeding issues!

17 May 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Aga for your detailed, fair review and successful experience of sleep training.
Too many parents use the term "cry it out," I have always used the term "controlled crying."
Meaning the parents are in control and there is a purpose and long term plan as to why they have left the baby to cry.
Keep cool in this hot weather and keep up the good training. :-)

Rated 5 out of 5 stars

Highly Recommend

We are based in Adelaide, Australia with our 5 month old son. Brenda helped us remotely with your son’s day time routine and sleep. Within 2 nights he was sleeping through the night. She was very responsive and supportive at all hours of the day or night (especially important given the time difference). Worth every cent

2 June 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Chiara. Keep up the good training. :-)

Rated 5 out of 5 stars

Brenda’s routine does what it says on the tin!

Brenda certainly delivers results and routine! Within 2 days our 6 month old went from waking 3 times a night to sleeping 7-7.
Brenda’s method certainly isn’t for the faint hearted but if you want your child sleeping well, that’s exactly what she will get you! She also helped us with a good feeding pattern and confidence which helped as we entered weaning territory.

26 May 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Andrew. You would have had less crying than if you had taken a more softly softly approach because that approach can prolong the end result. If fact you may never have got the result you now have 7-7 :-)

Rated 5 out of 5 stars

Brenda certainly got results

Brenda certainly got results, our baby went from not being able to sleep well at all to sleeping through the night after just one night of Brenda’s sleep training. It wasn’t perfect but it has been remarkably improved. We cannot fault Brenda on her results, however we found the process incredibly stressful and her approach / tone harsh and difficult at times. That said, we are pleased we did it and thank you Brenda for getting us our sleep again!

29 March 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Anna, yes, I agree, it was tough at times. He was a hard nut to crack but you could not go on as you had been. I hope the good sleep continues. :-)

Rated 5 out of 5 stars

Brenda’s support has been invaluable to…

Brenda’s support has been invaluable to us. Brenda has helped us with both our daughters and within days of meeting her our day to day routine was transformed, for the better! We have two very happy girls who have consistently slept through the night from 3/4 months. It is such a comfort to know that with all her experience she always has a solution and if you follow her advice it will work out! Brenda has a fantastic way with children and although the advice might seem extreme at first she has children’s (and parents!!) best interests at the forefront of everything that she suggests. Thank you Brenda!

23 June 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Emma, keep both on track but you know where I am if you need any more assistance. :-)

Rated 5 out of 5 stars

I couldn't recommend Brenda enough

I couldn't recommend Brenda enough! She was such a huge help with my 2 year old and 6 month old.

We had been having problems with my 2 year old walking in the night and since the day she arrived after following her advice he stopped waking!

If we had any questions she was always available to help very quickly and left us feeling confident!

We have two children both sleeping through 🙂

25 January 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you for your review Katie. So pleased to catch up today and hear both boys continue to sleep so well :-)

Rated 5 out of 5 stars

Brenda gets the job done

Brenda gets the job done. Her methods are hardcore and may not be for everyone, but her plan worked for our 6 month old and we are enjoying him sleeping through the night and much better during the day now.

14 May 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Jessica, if we had gone slower there would have been more crying and would have taken longer to get a result. It is like a sticky plaster, if you go slowly it can be more painful.
Most parents want to get a result quickly as they are very tired.
Some things we do go more slowly like taking a dummy away or getting a baby under 5 months sleeping through the night but S is big, 6 months and on solids. There was no need to go slowly.
Keep up the good training. :-)

Rated 5 out of 5 stars

We have used Brenda twice now

We have used Brenda twice now, both times she has really helped. It's not only the initial help, it's the on-going support that really makes a difference. Thank you, Brenda.

25 April 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Mark, glad to be of service! Keep up the good work. :-)

Rated 5 out of 5 stars

Brenda’s sleep training is life…

Brenda’s sleep training is life changing. Our 4 month old baby had been a terrible sleeper since birth. We were lucky if we could get a couple of hours from him a night. Brenda came along and within a few days our baby was sleeping for eleven hours uninterrupted. He now consistently sleeps through the night. Would highly recommend to anybody who is struggling with getting their baby sleep. Thank you Brenda.

11 June 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

...and thank you Eleanor for listening and following the advice. Keep ahead of P! :-)

Rated 5 out of 5 stars

Highly recommend getting Brenda's help

Brenda has been wonderful and helped us getting our 21 months old daughter back on track. Following many changes (house, new sibling) our daughter started having a terrible sleep. Brenda spotted straight away what the issues were and put a routine together so that we could get our daughter to sleep through the night again. It worked very well! Should we ever need more help, we will get in touch with Brenda straight away.

18 May 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Marion, keep up the good training. Get back in touch anytime. :-)

Rated 5 out of 5 stars

Sleep training triplets and singleton!

Brenda has helped us helped us twice and her methods have really worked with our children. We first met Brenda when she helped us with our triplets in 2022. We recently had another baby and called on Brenda's expertise again. Our 3 month old baby is now sleeping 7pm - 7am. Brenda is very responsive and helpful with any issues encountered during the sleep training process. We would highly recommend Brenda! Thank you!

28 April 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Irene. Keep on top of all the girls as you and Taimur are in charge! Keep ahead of Ellies routine.
:-)

Rated 5 out of 5 stars

Completely transformed our baby’s sleep

Brenda completely transformed our baby’s sleep. Previously we were dealing with numerous wakings, and barely getting a stretch of more than 3hours of sleep, often waking after an hour. Our baby now sleeps through the night and has settled well into their new daytime routine that Brenda provided.

2 June 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Mercedes, keep ahead of the routine and adjust accordingly as baby grows. :-)

Rated 5 out of 5 stars

Brenda set our daughter up to be a…

Brenda set our daughter up to be a superb sleeper from 5month. So when we hit a regression and anticipated change from cot to bed at 2.8 we knew who to call to tell us what to do. As was before, Brenda steered the ship through the rocky seas and into the calm. We truly could not have gotten back to an ideal sleep routine for her and us with out Brenda. Her three week support means you get to witness the transformation from before to after the routine settles in. Her guidance sets you up with tools to be successful after her departure. She is wealth of knowledge and experience and so you get access to a lot of information and best practice.

2 June 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Rebecca, I am looking forward to working with you again! :-)

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