Brello Health Reviews 

4,448
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 2,343 reviews, reviewers had a great experience with this company. Customers frequently share how much they love the affordable pricing, the high quality products, and the remarkably straightforward wellness programs designed to help them succeed. Many consumers also mention that the extremely helpful and responsive support team makes managing their health journey very easy, comfortable, and completely stress-free. Some people were dissatisfied with customer service communication, noting slow responses, unhelpful interactions, or unexpected difficulties when trying to resolve administrative problems. A few other people also felt that certain product options were quite expensive or did not deliver the expected results when compared directly to alternative choices on the market.

What people talk about most

Product

Clients share positive opinions on product quality, frequently noting that the medications work effectively... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting top-notch, highly... See more

Service

People report high satisfaction with the service, highlighting a seamless and efficient operational process.... See more

Price

Reviewers mention positive feedback about price, highlighting very reasonable costs and unbeatable... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is easy to navigate,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love Brello and their service! Unfortunately there are many other companies that offer the same or similar product for $35 less per month and I couldnt justify staying. If the prices come down, I’... See more

Company replied

Rated 4 out of 5 stars

My experience has been great! Whenever I had a delay in shipping they found solutions to meet my needs. I rated it a 4 only because the doctors stop responding even after I setup a zoom call. I will c... See more

Company replied

Rated 4 out of 5 stars

I love that the medicine arrived quickly. I haven't lost that much weight yet, but I'm hoping I'll start dropping soon. I may need to up my dose . So far so good not really having any bad side affec... See more

Company replied

Rated 4 out of 5 stars

Brello was a great source. Customer service Available anytime I had questions. Quality products that worked very well for me. Arrived in good time when ordered. I would still be with them but foun... See more

Company replied


Company details

  1. Wellness Program

Written by the company

Brello Health is a wellness-first brand dedicated to metabolic wellness, longevity, and ongoing support for women. Through Brello, members can connect with healthcare providers for clinician-prescribed treatment options and explore a broader wellness experience that includes educational resources, community support, and lifestyle-focused tools. Brello’s approach is designed to help women feel supported, informed, and more confident in their health journey.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

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4.2

All reviews

(4,448)

2,250 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy and satisfied with service and product

Fast and easy.. my meds arrived in a quality cooler with everything I needed.

29 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience with Brello! We’re glad to hear that you found the process fast and easy and that your order arrived well prepared with everything you needed. We truly appreciate your trust and are grateful to have you as part of the Brello community!

Rated 5 out of 5 stars

I have to say though Brello is 100-200…

I have to say though Brello is 100-200 dollars more it’s beyond worth the results customer service and outstanding comprehension

1 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience with Brello! We truly appreciate your kind words about our customer service and the overall support you’ve received. We’re grateful for your trust and for choosing Brello as part of your journey. Thank you for being a valued member of our community!

Rated 5 out of 5 stars

The app is easy to use

The app is easy to use. I like the reminders about adding my weight and when I take the shot.

29 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you for sharing your experience with Brello! We’re glad to hear you’ve found the app easy to navigate and that the reminders have been helpful for keeping track of your routine. We truly appreciate your feedback and are grateful to have you as part of the Brello community!

Rated 2 out of 5 stars

Customer service is very tricky and not…

Customer service is very tricky and not responsive often. If there are issues with the medicine the responses are very generic and don’t take into consideration the person. Also, they are very limited in the medicines they offer.

13 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi , we apologize for the delays and difficulty reaching our team—that’s not the experience we want for you.

We understand how important timely communication is, especially when you have questions about the process or next steps. Your feedback helps us identify where we need to improve.

We’d really like to take a closer look at your experience and help point you in the right direction. To protect your privacy & discuss the specifics of your account securely, a member of our team will be reaching out directly through the contact information on file so we can better understand your concerns and connect you with the appropriate resources. Because your health information is sensitive, we want to ensure this matter is handled through our secure internal channels rather than a public forum.

Rated 5 out of 5 stars

I can’t say enough good things about…

I can’t say enough good things about this company and the community. Customer service is quick to respond and happy to help. Ordering is a beeze The medication ships and arrives fast. The biggest plus is I’ve never felt better about myself.

29 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience with Brello! We truly appreciate your kind words about our responsive customer service, supportive community, and seamless ordering and delivery experience. We’re grateful for your trust and so happy to have you as part of the Brello community!

Rated 5 out of 5 stars

Excellent service

Excellent service, quick shipping their app and processes are impeccable

1 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience with Brello! We truly appreciate your kind words about our service, timely shipping, app, and processes. We’re grateful to know you’ve found everything easy and efficient, and we appreciate your continued trust in Brello!

Rated 5 out of 5 stars

Over 100 Pounds Down and Truly Life Changing

My experience with Brello has been incredible. I’ve lost over 100 pounds over the last 14 months, and their support throughout this journey has made such a difference. Their customer service is attentive, responsive, and genuinely easy to work with. I’ve always felt like there was a real person available to answer my questions and make sure I felt comfortable with the process.

I’ve also personally experienced very few side effects, which has made the entire experience feel manageable and sustainable. This journey has changed so much more than the number on the scale, and I’m incredibly grateful to Brello for helping me feel supported every step of the way. I truly couldn’t recommend them more!

29 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience and for being part of the Brello community! We truly appreciate your kind words about our customer service and the support you’ve received throughout your time with us. It means a lot to know that you’ve felt heard, supported, and able to connect with our team when you needed assistance. We’re grateful for your trust and for recommending Brello to others!

Rated 5 out of 5 stars

I have used Brello for over a year and…

I have used Brello for over a year and the entire process and experience has been outstanding. The intake process was thorough and efficient. The doctors had excellent communication or responsive to all questions. And the product from Southend pharmacy was excellent and provided great results. I highly recommend this company to anyone looking to start their weight loss journey.

29 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for being part of Brello for over a year and for sharing your experience! We truly appreciate your kind words about our intake process, communication, and the support provided by our team. We’re grateful for your continued trust and recommendation, and we’re so glad to have you as part of the Brello community!

Rated 5 out of 5 stars

I have lost 40 pounds on Brello in the…

I have lost 40 pounds on Brello in the last year and a half. Customer service is also excellent. The first time I ordered it took a bit for the product to arrive, but they kept me informed. The last order arrived in 2 days, so they are doing much better!

29 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience and for being part of Brello for over a year! We truly appreciate your kind words about our customer service and communication. We’re glad our team kept you informed during your first order and that your more recent delivery arrived quickly. Thank you for your continued trust and support!

Rated 5 out of 5 stars

Very quick to fill and ship

Very quick to fill and ship. Package always arrives in good condition and great communication. Sometimes trying to contact them is a little convoluted, but I have always gotten a response fairly quickly. Website/contact process could be improved some, but definitely no issues with products or service.

20 July 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you for taking the time to share your experience with Brello! We’re grateful for your kind words about our timely shipping, communication, and responsive support. We also appreciate your feedback about the website and contact process—it’s valuable insight as we continue looking for ways to make connecting with our team even easier. Thank you for being part of the Brello community!

Rated 5 out of 5 stars

Great product

Great product, fast shipping and the same price every quarter!

28 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience with Brello! We truly appreciate your kind words about our shipping and consistent pricing. We’re grateful for your support and for choosing Brello!

Rated 5 out of 5 stars

Brello has helped me a lot achieve my…

Brello has helped me a lot achieve my weightloss goals. I have been with them for a year and the price didn’t go up. Not a single cent. Thank you Brello!!!

29 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience and for being part of Brello for the past year! We truly appreciate your continued trust and are grateful that you’ve found our pricing consistent and our overall experience valuable. Thank you for choosing Brello and for being a valued member of our community!

Rated 5 out of 5 stars

Wonderful service and products for my…

Wonderful service and products for my health!

29 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience with Brello! We truly appreciate your kind words about our service and the support we provide. We’re grateful for your trust and for choosing Brello to be part of your wellness experience!

Rated 5 out of 5 stars

This has been pretty life changing

This has been pretty life changing. I’ve lost almost 90lbs in less than a year. My doctor gave me a hug at my last annual physical.

29 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for taking the time to share your experience with Brello! We truly appreciate your trust and are grateful to be part of your experience. Thank you for choosing Brello and for being a valued member of our community!

Rated 5 out of 5 stars

I am happy with Brello and My progress…

I am happy with Brello and my progress with obtaining a healthy weight for my height, and frame. I am pushing 60 years old and have been unable to get to my goal with exercise and willpower.. I also appreciate the Brello app where I can keep track of progress and receive reminders. Thank you

28 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience with Brello! We truly appreciate your kind words and are glad to hear that you’ve found the app helpful for staying organized, tracking your progress, and keeping up with reminders. We’re grateful to be part of your journey and appreciate you choosing Brello!

Rated 1 out of 5 stars

I highly recommend you steer clear of Brello

I highly recommend you steer clear of Brello. They are terrible to deal with and have subpar doctors.

Terrible care from the doctors who don’t read the notes you leave in the questionnaire and you can’t talk to them or message them directly.

I have used them before for tirzepatide and tried switching to them since they had a better price for one prescription I’m on and the doctor kept writing the prescription for less than half of what I’ve been taking. I quit getting tirzepatide from them because they were quite a bit more expensive than elsewhere and it doesn’t work, it's like they’re selling watered down vials or just plain water in the vials. I noticed an immediate difference with the tirzepatide I'm getting from my new provider.

I talked to them over a couple of days and they said they could and would fix the prescription. They wrote it again another 3 or so times for the same wrong dose. I then told them to cancel the order.

I won’t be back and I highly recommend everyone stay away from them. Guess I should have know to stay away from my previous experience.

27 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi,
we hear your frustration - especially when it comes to changes to your plan.

We understand how important clarity and continuity are throughout your journey.

We’d really like to take a closer look at your experience and help point you in the right direction. To protect your privacy & discuss the specifics of your account securely, a member of our team will be reaching out directly through the contact information on file so we can better understand your concerns and connect you with the appropriate resources. Because your health information is sensitive, we want to ensure this matter is handled through our secure internal channels rather than a public forum.

Rated 4 out of 5 stars

I love Brello and their service

I love Brello and their service! Unfortunately there are many other companies that offer the same or similar product for $35 less per month and I couldnt justify staying. If the prices come down, I’ll be back.

25 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you for taking the time to share your feedback and for your kind words about Brello and our service. We truly appreciate your support and understand that pricing can be an important factor when choosing a program. We’re grateful for the time you spent with Brello and would be happy to welcome you back in the future should your needs change. Wishing you all the best!

Rated 5 out of 5 stars

Love Brello

Love Brello! I’ve been using their Glp program for a year and a half
They are great at communicating
No hidden fees
The prices stay the same regardless of your dose
They automatically ship out medication every 10 weeks
I refer everyone to Brello Health

25 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for your continued support and for being part of the Brello Family for the past year and a half! We’re thrilled to hear that you’ve appreciated our clear communication, straightforward pricing, and convenient refill process. Your trust and willingness to recommend Brello to others mean so much to us. Thank you for being such a valued part of our community!

Rated 5 out of 5 stars

Love the live cooking

Love the live cooking! Everything is so yummy.

24 August 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Linda,
Thank you so much for sharing! We’re thrilled to hear you’re enjoying the live cooking sessions! It’s wonderful to know you’re having fun with the recipes and finding them delicious. We’re so happy to have you as part of the Brello Family!

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