Brello Health Reviews 

4,188
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 2,352 reviews, reviewers had a great experience with this company. Customers frequently praise the product's effectiveness, noting significant weight loss and positive health outcomes, finding it trustworthy and reliable. Many highlight the excellent customer service, describing interactions as pleasant, professional, and supportive, often appreciating the seamless sign-up process. The pricing is consistently mentioned as affordable, making the service accessible and a great value. However, some customers also noted difficulties with customer service responsiveness, reporting slow replies to emails and chats. A few people felt reaching support could be challenging, encountering rude or dismissive agents. There were also mentions of communication issues between customer service and physicians, or errors not corrected without additional charges.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with its effectiveness... See more

Customer service

Users describe positive interactions with customer service, with many reviewers highlighting the helpfulness... See more

Response time

Customers consistently note ambiguous experiences with response time, with many reviewers praising the quick... See more

Service

Customers had positive experiences with service, often describing it as wonderful, quick, and professional.... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that the prices are the best they... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just into my 3rd week, no side effects to speak of yet. Hoping it remains. Recommended by a good friend. What stinks is my insurance company required a higher BMI than I have to cover some of the... See more

Company replied

Rated 4 out of 5 stars

I have been with Brello for awhile. Their packaging and tracking is great. You receive everything you need to be successful on your health journey. I will say since the company has grown conversatio... See more

Company replied

Rated 5 out of 5 stars

The process from start to finish was easy and legitimate. Due care was taken to ensure medical necessity, and the time frames from start to finish was fast. Delivery was prompt and with professionally... See more

Company replied

Rated 5 out of 5 stars

I lost 60 pounds in 10 months and I couldn't have accomplished my goal without Brello. They are reasonably priced and their product absolutely did what they said it would. The process of getting sta... See more

Company replied


Company details

  1. Wellness Program

Written by the company

Brello Health is a wellness-first brand dedicated to metabolic wellness, longevity, and ongoing support for women. Through Brello, members can connect with healthcare providers for clinician-prescribed treatment options and explore a broader wellness experience that includes educational resources, community support, and lifestyle-focused tools. Brello’s approach is designed to help women feel supported, informed, and more confident in their health journey.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

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4.2

All reviews

(4,188)

2,212 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything explained clearly and…

Everything explained clearly and professionally.

22 June 2026
Brello Health logo

Reply from Brello Health

Thank you so much for your wonderful review! We're delighted to hear that our communication made your experience a positive one and that everything was explained clearly. We truly appreciate you taking the time to share your feedback and thank you for choosing Brello!

Rated 5 out of 5 stars

All of the above

Price, product, packing, dialog, etc. All aces!
Robb

29 June 2026
Brello Health logo

Reply from Brello Health

Thank you so much for your kind words, Robb! We're so glad to hear you had a great experience with us. We truly appreciate you taking the time to leave a review, and we're grateful to have you as part of the Brello community. Thank you for your support!

Rated 5 out of 5 stars

Customer service was fantastic

Customer service was fantastic! They were very responsive to my request and it was such a pleasurable experience. My requested was completed in minutes!

17 July 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your wonderful experience! We're absolutely thrilled to hear that our customer service was fantastic and that we were able to respond to your request so quickly. It's truly a pleasure to know you had such a positive experience with us.

Rated 5 out of 5 stars

Weight loss journey

Quick service, help me with weight loss. Price was best I could find.

27 July 2026
Unprompted review
Brello Health logo

Reply from Brello Health

We are so happy to hear that our service has helped you on your weight loss journey and that you found our pricing to be the best!

Rated 5 out of 5 stars
Brello Health logo

Reply from Brello Health

Thank you so much for your kind words! We're delighted to hear you had a very pleasant experience. It was our pleasure to assist you, and we truly appreciate your feedback. We look forward to serving you again in the future!

Rated 4 out of 5 stars

Signing up was easy

Signing up was easy. Supplies delivered quickly. Started March 26 and have lost 37 lbs so far. Minimal side effects. Only problem - app is glitchy. Haven't been able to put it to any use.

25 July 2026
Unprompted review
Brello Health logo

Reply from Brello Health

We are so glad to hear about your progress and the quick delivery of your supplies! We sincerely regret that our app has been glitchy for you. We are actively working to improve its functionality.

Rated 1 out of 5 stars

I ended up hospitalised for…

I ended up hospitalised for pancreatitis and high liver enzymes caused by Brello. Just so you’re aware that it can happen to you too.

10 May 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Dear Sari,

Thank you for bringing this matter to our attention.

At Brello Health, we are committed to addressing matters promptly and professionally and want to assure you that we taken these concerns seriously.

When concerns are raised regarding a medication experience, we work to ensure those concerns are routed through the appropriate channels for review. We take reports of this nature seriously and have escalated the specific concerns to the appropriate healthcare provider and 503a compounding pharmacy for further review.

We’d really like to take a closer look at your experience and help point you in the right direction. To protect your privacy & discuss the specifics of your account securely, a member of our team will be reaching out directly through the contact information on file so we can better understand your concerns and connect you with the appropriate resources. Because your health information is sensitive, we want to ensure this matter is handled through our secure internal channels rather than a public forum.

Respectfully,

Rated 5 out of 5 stars

Great experience!

I've had a great experience with Brello Health. They always respond quickly to my emails and the medication is shipped quickly. They also give a generous amount of medication in the vials, as I usually have more medication left over at the time of my next renewal. Also, they allow you to adjust your subscription payments, which I love because sometimes I'm facing a financial dilemma. I have referred several people to Brello because I'm so pleased with their service!

20 July 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience 💛

We’re absolutely thrilled to hear that your journey with Brello Health has been so positive! It’s wonderful to know that our quick email responses, efficient medication shipping, and generous vial amounts have contributed to your satisfaction. We're also delighted that our flexible subscription payments have been helpful during financial dilemmas. Your trust and willingness to refer others mean the world to us! 😊💜

Rated 5 out of 5 stars

We did have some missed communication issues

We did have some miss communication, however a supervisor addressed the issue and completed the necessary follow up needed.
I would recommend Brello Health as One of the best weight loss medical services out there.
They are a trusted part of my weight loss journey, and their medical staff are professional, caring and prompt with your needs. Thank you again.

22 July 2026
Unprompted review
Brello Health logo

Reply from Brello Health

We truly appreciate you taking the time to share your experience. It's great to hear that our team was able to address the miscommunication and provide the necessary follow-up.

We're so glad to be a trusted part of your weight loss journey and that you find our medical staff professional, caring, and prompt. Thank you for your wonderful recommendation!

Rated 5 out of 5 stars

It’s great!

23 June 2026
Brello Health logo

Reply from Brello Health

Thank you for your 5-star review! We truly appreciate your support and are grateful to be part of your wellness journey.

Rated 5 out of 5 stars

I love it

I love it , but they stop shipping to Washington 🥲 now
I’m looking for some other company .

10 December 2025
Unprompted review
Brello Health logo

Reply from Brello Health

We appreciate your kind words and are truly sorry to hear about the shipping changes impacting your experience. We understand your frustration.

Rated 5 out of 5 stars

The BEST!!!!!!

20 July 2026
Unprompted review
Brello Health logo

Reply from Brello Health

We truly appreciate you taking the time to share your positive experience. Your support means a great deal to our team, and we're grateful to have the opportunity to be part of your wellness journey. Thank you for choosing us!

Rated 5 out of 5 stars

I love Brello

I love Brello
Its GREAT✌️

20 July 2026
Unprompted review
Brello Health logo

Reply from Brello Health

We're so happy to hear you love Brello! We appreciate your positive feedback.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Responded and resolved within 24 hours of request.

8 July 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you for your wonderful feedback! We're so happy to hear that our team was able to respond and resolve your request so quickly. We truly appreciate you sharing your positive experience!

Rated 5 out of 5 stars

Great service!!!!

15 June 2026
Brello Health logo

Reply from Brello Health

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your positive experience. Your support means a great deal to our team, and we're grateful to have the opportunity to be part of your wellness journey. Thank you for choosing us!

Rated 5 out of 5 stars

Cheapest price on GPLs that I’ve seen

Cheapest price on GPLs that I’ve seen. The staff are always available and very friendly and accommodating when called.

13 August 2025
Brello Health logo

Reply from Brello Health

Thank you for sharing your positive experience! We're thrilled to hear that you've found our pricing to be competitive and that our team has consistently been available, friendly, and accommodating. We truly appreciate your feedback.

Rated 5 out of 5 stars

Navigation of the Brello site is pretty…

Navigation of the Brello site is pretty straightforward and easy. Product arrives well packaged and in a timely fashion. I have had no problems with any aspects of the Brello program.

14 June 2026
Brello Health logo

Reply from Brello Health

Thank you so much for sharing your experience! We’re delighted to hear that you've found our site easy to navigate and that your products have arrived well-packaged and on time. It's wonderful to know you've had such a positive experience with all aspects of our program.

Rated 5 out of 5 stars

Brello is Amazing and Changed My Life

My 3rd renewal was the beginning of the month. I was able to contact customer support by phone to change my plan to the Empowered Longevity plan and bundle my new addition with my standing order. Customer support was outstanding and I received my questionnaire while still on the phone with support! Completed it and recieved my order within 48 hours. It was packaged well and delivered with care, literally Christmas in July. I love the consistency and effectiveness of the medication and am thrilled to have my fridge stocked with my supply for the next three months! Also love that they offer Brello Rise workouts and have a huge support group community that I consider a part of my family and success on this journey. Brello has changed my life!

2 July 2026
Unprompted review
Brello Health logo

Reply from Brello Health

We are so happy to hear about your positive experience with us! It's wonderful to know that our customer support team could assist you efficiently with your plan change and new order. We're thrilled that you're enjoying the consistency and effectiveness of your medication and that you feel supported by our community and resources. Thank you for sharing how we've positively impacted your life!

Rated 5 out of 5 stars

Recommend this company

I have been using Brello for close to a year for my GLP one. I am very happy with the product and the service. There seems to be a slight delay when you reach out with a question but my issues have always been resolved. I trust this company and the prices are excellent. Please keep up the good work.

17 July 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you for sharing your positive experience with us! We're so happy to hear that you've been pleased with our product and service over the past year. We appreciate your understanding regarding occasional delays and are glad that your issues have always been resolved to your satisfaction. Your trust and kind words about our pricing mean a lot to us, and we are committed to continuing our good work.

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