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Brekz.se Reviews 163

TrustScore 4.5 out of 5

4.4

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Company details

  1. Pet Store
  2. Pet Supply Store

About Brekz.se

Written by the company

Varje dag litar tusentals husdjursägare på Brekz för att ge sina trogna följeslagare den bästa vården.

Som specialist på foder och tillbehör till hundar, katter, fåglar och gnagare erbjuder Brekz ett brett sortiment av toppmärken till skarpa priser.

Varför välja Brekz:

• Spara upp till 40% på många kända märken

• Stort urval, inklusive exklusiva produkter som du bara hittar hos Brekz

• Enkelt och snabbt att beställa

• Hemleverans med spårning via vår pålitliga partner DPD

• Mer än 25 års erfarenhet av djurprodukter

• Kundservice som alltid är redo att hjälpa

Vad våra kunder uppskattar:

Våra skarpa priser, produkter av hög kvalitet och det stora urvalet till deras djur

Alltid i gång med att förbättra:

Vi arbetar kontinuerligt tillsammans med våra logistiska partners för att optimera leveranstider och leveranskvalitet, så att din beställning alltid anländer säkert och i tid

Upptäck vår butik: https://www.brekz.se

Brekz.se online djurbutik

Written by the company

Kundservice som lyssnar – snabb och effektiv
Kundservice som lyssnar – snabb och effektiv Texte : Har du frågor? Ring +0045 89 87 70 02 (måndag till fredag kl. 9.00–13.00). Eller kontakta oss direkt via formuläret på vår webbplats. E-post: service@brekz.se (vi svarar så snabbt som möjligt).

Varför välja Brekz?

Konkurrenskraftiga priser, ett brett sortiment och mer än 25 års erfarenhet för dina djur.

Vi gör djurfoder och produkter tillgängliga för alla, med starkt fokus på pris, urval och kvalitet.

Brett sortiment

Ett noggrant utvalt sortiment av A-märken för hundar, katter, fåglar och gnagare, inklusive exklusiva produkter från Brekz.

Konkurrenskraftiga priser

Dra nytta av låga priser och rabatter på upp till 40% på många toppmärken året runt.

Leverans med track & trace

Snabb leverans till dörren med pålitlig track & trace via våra logistiska partners.

Pålitlig

Mer än 25 års erfarenhet av djurprodukter och tusentals nöjda kunder som litar på oss varje dag.


Contact info

Promotion box for Brekz.se

Varje månad oemotståndliga erbjudanden!

De bästa erbjudandena för ditt husdjur, från fårhund till innekatt

4.4

Excellent

TrustScore 4.5 out of 5

163 reviews

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Rated 4 out of 5 stars

Everything good-ish

Everything good, but the boxes are a bit thin, so they got mangled in the shipping process

18 April 2026
Brekz.se logo

Reply from Brekz.se

Thank you for your feedback – we’re glad to hear that everything else with your order went well. We’re sorry that the boxes were a bit too thin and got damaged during shipping. We really appreciate your comment and will take it into account as we continue improving our packaging.

Kind regards,
Vera, Team Brekz

Rated 5 out of 5 stars

Happy with everything 👍👍

Happy with everything 👍👍

17 April 2026
Brekz.se logo

Reply from Brekz.se

Tack så mycket för din fina recension! Vi är väldigt glada att höra att du är nöjd med din upplevelse hos oss. Varmt välkommen tillbaka!

Med vänliga hälsningar,
Vera, Team Brekz

Rated 1 out of 5 stars

If you want to spend your time writing…

If you want to spend your time writing emails to get your purchase, then this is the company for you. Count on ”we cannot find your banktransfer”, delayed and incomplete deliveries. No, thank you.

26 January 2026
Unprompted review
Brekz.se logo

Reply from Brekz.se

I apologize if we have not had the opportunity to reply to you in time as it was extra busy during that period.
We are very sorry about this.
We are doing what we can to answer our emails as quickly as possible.
Kind regards
Brekz customer service

Rated 2 out of 5 stars

Dirty and came with a cockroach

I bought the Rotho Biala XL kattlåda, in white. It is actually light gray. Came very dirty, and with a bonus: a cockroach. As someone who has a phobia of bugs, I would have preferred a plastic cat toy as a gift.

8 November 2025
Unprompted review
Brekz.se logo

Reply from Brekz.se

Dear Paula
I apologize for my late reply as I did not have access to the Swedish Trustpilot.
I am sorry to hear that you received your package in this condition.
I hope you have been in contact with us and that we have resolved the issue.
I do not personally recall having a case where there was a cockroach in a package,
Therefore, I hope you have been in contact with us and the issue has been resolved. It is always important to inform us if there is any damage to the products. In such cases, we always ask to receive a photo.

Kind regards
Brekz customer service

Rated 1 out of 5 stars

Don’t order dog food here

Don’t order dog food here. They are extremely slow. Still waiting for my order ( 8 days now). Terrible company. Whatever you do, don’t order here, unless you want to wait for a month to receive what you paid for, or don’t get it at all.

17 June 2025
Unprompted review
Brekz.se logo

Reply from Brekz.se

Hej Anne




Jag ber om ursäkt för mitt sena svar då jag inte har haft tillgång till Trustpilot Sverige förrän nu.
Jag är ledsen att höra att ni har haft denna upplevelse med Postnord.
Vänligen observera att vi skickar alla våra paket genom DPD som samarbetar med Postnord i Sverige.
Eftersom vi är baserade i Holland brukar vi leverera inom ca. 5 arbetsdagar till Sverige.
Om vi har en försening kan kunden se det i varukorgen innan de går till betalning, där vi informerar våra kunder.
Jag beklagar verkligen att ni har haft denna upplevelse

Med vänliga hälsningar
Brekz kundservice

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